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3.9 out of 5
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See all 11 ebookers Reviews

"hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and ... " More

By a verified traveller on Tue 28 Sep 2021

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Deluxe Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CHF 196* Per night/room 27 May - 28 May

Premium Double Room, Terrace, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Double Room, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Alanda Marbella Hotel ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alanda Marbella Hotel

Everyone (4) Couples (4) Family (3)
3 out of 5
hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and incredibly slow. None of the room utilities were topped up the next day eg tea or towels. Had to constantly ring up for more every day! Plus the electricity stopped working from midnight to 8am which isn’t helpful when you need the toilet in the middle of the night and can’t put the lights on !

Posted by on 28 Sep 2021

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Comment from Hotel Management

10 Jan 2022 by Alanda Hotel Marbella

Dear Allana. Thank you for your review and feedback. While we’re thrilled to hear that you appreciated the location of the hotel and our rooms, we regret that the service you received was anything less than exceptional. We will be sure to share your feedback with our team. I know they will take it to heart. We’d love to host you the next time you visit Marbella and share a new experience.Kind regards

1 out of 5

A Hotel that lost its shine

Pros: Location
Cons: Definately not a 4* Hotel. Maximum 2 star!
This Hotel used to be run by NH Group that also runs the NH Marbella, which wee stayed on the first half of the trip. The room condition was horrible. The floors are worn out, there was malt growing on the ceiling of the bathroom, light brown wood turned into black in areas which also could be an indication for malt. I took fotos and happy to share. For a double room we only got two big towels which is not enough. The only garbage in the entire room was at the sink. None in the bedroom / living room area. So you just end up throwinf everything on the floor.

Posted by , from geneva on 18 Sep 2016

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5 out of 5

Excellent hotel.Great location

Friendly staff.Good food.Great value.Comfortable room.Large swimming pool.

Posted by , from Ireland on 2 Aug 2016

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4 out of 5

Costa del Sol

Pros: Very pleasant setting and nice quiet and relaxing environment.
Cons: Maintain rooms better (e.g. fix broken door & furniture handles, ensure shower heads & air conditioning working properly). Don't charge for parking.
Location: Lovely setting with lots of nice hotels in the area. Beach a short walk away.
Nice Saudi owned hotel on the edge of Marbella. Split over three blocks with ample car parking (which is charged for extra) and very quiet and pleasant setting. It's a halal friendly hotel so no alcohol and food is halal. Pretty good breakfast buffet but not a huge variation from day to day. Some limited hot food and chef will cook omelettes to order. They started doing a dinner buffet for £25 per head (excluding drinks) whilst we were there. Rooms a little bit tired with various repairs needed (more of a niggle than a big problem). Beach is less than a five minute walk from the hotel. A very nice mosque next to the hotel. Some supermarkets a short drive away but if walking would probably take twenty minutes.

Posted by , from London on 17 Jul 2016

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5 out of 5
Meine Familie und ich finden das Hotel einzigartig. Es ist sehr modern. Das ganze Hotel wurde soweit ich weiss vor 2 Jahren renoviert. Das, was mir sehr gefallen hat war das Frühstück. Es gab sehr viele verschiedene Sachen, was bei anderen Hotels nicht der Fall ist. Zudem ist es alkoholfrei, was meiner Meinung einfach grandios ist. Ich empfehle es sehr.

Posted by on 1 Mar 2020

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Comment from Hotel Management

19 Mar 2020 by Alanda Hotel Marbella

Dear Customer, it's great to read that you had such an enjoyable stay with us! I will certainly share your feedback with my team, they are going to be delighted by your compliment! Thank you for choosing us for your stay and for having taken the time to complete our review. Looking forward to the pleasure of welcoming you back in the near future. Kind regards,

4 out of 5
Kuljetus respasta hotellihuoneeseen!!! Rauhallinen allasympäristö, tilava huone.

Posted by on 20 Oct 2019

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Comment from Hotel Management

13 Nov 2019 by Alanda Hotel Marbella

Dear Customer, Many thanks for your very kind feedback and for taking the time to share your comments with us. I am pleased to hear that you enjoyed your stay at the Alanda Hotel Marbella. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,

4 out of 5
Die Lage des Hotels ist sehr git, in 5min ist man zu Fuss am Strand. Das Pool ist leider einbisschen klein, eher geeignet für Familien. Das Personal ist sehr hilfsbereit, Frühstückbuffet empfehlenswert, die Hotelzimmer brauchen langsam eine Renovation. Stadt Marbella ist mit dem Auto in 7-8min zu erreichen und traumhaft schön. Gute Restaurants am Hafen, sowie in der Altstadt.

Posted by on 2 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Alanda Hotel Marbella

Dear guest, thank you for your feedback. We are happy to hear that you were happy with the location of the hotel. Please note this is a transition period and we are going to refurbish all the blocks soon, the first block has been already renovated. We would love to see you back soon to check the improvement yourself. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon. Kind regards,

4 out of 5
Très propre en chambre Piscine un peu dégueulasse et un peu froide

Posted by on 1 Sep 2019

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Comment from Hotel Management

2 Sep 2019 by Alanda Hotel Marbella

Cher hôte, Merci d'avoir commenté votre séjour. Nous sommes heureux de savoir que vous avez apprécié notre hôtel et sa propreté. Nous sommes désolés d'apprendre que le piscine n'a pas répondu à vos attentes. Merci de partager votre séjour, nous prendrons note de votre avis pour améliorer nos services à l'avenir. Cordialement.

5 out of 5
Personnelle agréable chambre très propre belle vu et l’hotel Et très bien situer. Super marcher à proximité.

Posted by on 22 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Alanda Hotel Marbella

Cher client. Merci beaucoup de partager votre séjour. Nous sommes heureux de constater que cela a été si satisfaisant. Nous sommes impatients de vous accueillir à nouveau très bientôt. Cordialement

5 out of 5

Posted by on 7 Jun 2019

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.