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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 146* Per night/room 26 May - 27 May

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at New Hotel Le Quai - Vieux Port, you're just a quick walk from Old Port of Marseille. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by foot from Old Port of Marseille and a 2-minute drive from Museum of European and Mediterranean Civilisations
  • Local-area shuttle service available for a fee

New Hotel Le Quai - Vieux Port ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Hotel Le Quai - Vieux Port

Everyone (3) Couples (8) Other (1)
2 out of 5

Tired Hotel

Pros: Very Tired
Cons: A complete revamp and deep clean.
Location: Great location close to the port.
The only good thing about the Hotel is that it's close to the Port, there are far nicer Hotels close by. Very disappointing.

Posted by , from Cambridge on 22 Jul 2017

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4 out of 5

semaine de vacances en famille

Pros: Emplacement, proche du port et des transports
Cons: Le choix du petit déjeuner est un peu restreint à mon goût
Location: Quartier du Vieux Port
Excellent emplacement à deux pas du vieux port et une minute de la sortie du métro. Chambre spacieuse, nous y avons vécu une semaine à 3 à notre aise. Nous avons eu la chance de disposer d'une vue magnifique sur le port :-)

Posted by , from Lausanne on 9 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Newhotel Vieux Port

Nous vous remercions pour votre commentaire positif. En espérant vous accueillir à nouveau. Bien cordialement

4 out of 5

bien situé, pour séjour court

Pros: situation, calme, bon accueil
Cons: la clim
Location: très bien situé pour une soirée à l'opéra.
Bonne découverte. Excellent de par sa situation. Regrets: pas de clim dans la 304 et côté pratique: manque un crochet pour le linge de bain, à la sortie de la douche!

Posted by on 11 Jul 2016

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Comment from Hotel Management

31 Oct 2016 by Pauline Cogo, Directrice

Nous vous remercions pour votre commentaire. Bien à vous

3 out of 5

perfekte Lage

Die Lage ist perfekt. Das hotel ist schon etwas in die Jahre gekommen, denoch sehr sauber. Der Fahrstuhl rattert bei Benutzung, was man leider in unserem zimmer immer gehört hat. Personal ist nett.

Posted by on 5 Mar 2016

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4 out of 5

Séjour court mais très intéressant

Directement sur le vieux port. Situation impeccable. Hotel très intéressant par son prix et sa situation, mais petit- déjeuner trop cher.

Posted by on 14 Oct 2015

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4 out of 5

week end relax

Tres bon hotel. Accueil et douceur sont au rendez dans ce lieu.

Posted by on 27 Jan 2015

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4 out of 5

Situation idéale

Très bien dans l'ensemble, juste un bémol pour la literie(ancienne).

Posted by on 29 Mar 2014

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3 out of 5

Weekend end shopping.

Une nuit. Accueil professionnel. Tarifs avec réduction séduisants. Les tarifs de base pour la chambre standard sont élevés. Chambre un peu petite. La Deco est affirmée elle donne du caractère à l'établissement. Les murs ont un peu souffert de la fréquentation.

Posted by on 17 Dec 2013

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2 out of 5

En secours si rien d'autre

Pas d'accès en voiture sauf en empruntant des voies interdites et ce n'est pas dit. Le personnel est peu réactif. Pour exemple mauvais écoulement de la baignoire rien n'a été fait le jour J et ensuite on me précise que c'est le WE et que rien ne sera fait. Le réfrigérateur ne fonctionnait pas. L'hôtel est assez vieillot mais situé au vieux port. Il n'y a pas de parking et nous devons nous garer dans les parkings publics et payants aux alentours avec le risque de les trouver complets.

Posted by on 7 Aug 2013

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5 out of 5

un endroit sympa

superbe mais 2 petits reproches, il y a une dizaine de marche pour arriver a la réception t a l'ascenseur beaucoup de chose manque au petit déjeuner qui devient quasiment continental

Posted by on 17 Jan 2013

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly New Hotel Le Quai - Vieux Port. A complete renovation of New Hotel Le Quai - Vieux Port was completed in October 2019. This 4-star Marseille hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 1900
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Marseille (XRF-Saint Charles SNCF Train Station) (1.4 km / 0.8 mi)
  • Metro station: Vieux-Port Station (0.1 km / 0.1 mi)
  • Property shuttles: Area shuttle

Room Amenities

New Hotel Le Quai - Vieux Port offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Sailing nearby
  • Boat tours nearby
  • Snorkelling nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Contactless check-out is available.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Vieux Port
  • New Hotel Vieux Port
  • New Vieux Port
  • Vieux Port Hotel
  • New Hotel Marseille
  • New Hotel Vieux Port Marseille
  • New Vieux Port Marseille
  • New Hotel Vieux Port
  • New Le Quai Vieux Marseille
  • New Hotel Le Quai - Vieux Port Hotel
  • New Hotel Le Quai - Vieux Port Marseille
  • New Hotel Le Quai - Vieux Port Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.