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"The Hotel location is great, nice view and old style. but unfortunately, we couldn't sleep at all because the room is too hot and no air conditioning ... " More

By a verified traveller on Tue 18 Jul 2023

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 164* Per night/room 11 Jun - 12 Jun

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee

Hotel Eden Palace Au Lac ratings based on 87 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Eden Palace Au Lac

Everyone (43) Business (1) Couples (24) Family (11) Friends (2)
3 out of 5
The Hotel location is great, nice view and old style. but unfortunately, we couldn't sleep at all because the room is too hot and no air conditioning! Luckily we stayed only for 1 night !

Posted by , from Tagelswangen on 18 Jul 2023

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1 out of 5

Posted by on 10 Aug 2019

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4 out of 5

Posted by on 19 Nov 2018

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1 out of 5

Very old but nice location and few to the lake

Pros: The few to the lake I payed Fr 20.00 extra for the few
Cons: Better furnitures
We just slept there so for that it was ok but the price is to high. When we were walking in the room the closet was fi ration and. Aking a terrible noise so we had to open the doors then it was ok.

Posted by , from Gryon on 19 Dec 2016

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5 out of 5
Établissement magnifique très bien situé

Posted by on 11 Feb 2024

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4 out of 5
Angenehmes Hotel. Schöne Sicht auf den See. Etwas noch vom Casino, wo nachts viele Autogeräusche zu hören sind.

Posted by on 29 Dec 2023

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5 out of 5
Wie immer ein gelungener toller Aufenthalt. Frühstücksbuffet super.

Posted by on 7 Dec 2023

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5 out of 5
Magnifique suite face au lac !

Posted by on 25 Sep 2023

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4 out of 5
Für einen Kurzaufenthalt ist es eine gute Lage

Posted by on 22 Sep 2023

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4 out of 5
Gute Verhältnisse

Posted by on 19 Jul 2023

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About the Hotel Eden Palace Au Lac

Location 11 Rue Du Theatre, Montreux, VD 1820

Property Features

Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1896
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Montreux Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Chez Gaston – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Personal motorised watercraft on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 25.00 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, mobile payments and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash and mobile payments.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 23.00 per person
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Au Lac
  • Eden Lac
  • Eden Palace Au Lac
  • Eden Palace Au Lac Hotel
  • Eden Palace Au Lac Montreux
  • Hotel Eden Au Lac
  • Hotel Eden Palace
  • Hotel Eden Palace Au Lac
  • Hotel Eden Palace Au Lac Montreux
  • Lac Palace
  • Eden Palace Au Lac Hotel Montreux
  • Hotel Eden Palace Au Lac Hotel
  • Hotel Eden Palace Au Lac Montreux
  • Hotel Eden Palace Au Lac Hotel Montreux

You should know

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.