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Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

1 bedroom, individually furnished, iron/ironing board
View from property
1 bedroom, individually furnished, iron/ironing board
42-inch flat-screen TV with digital channels, TV, table football
1 bedroom, individually furnished, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Place, University of Ottawa
    ‪15 min walk‬
  • Place, Parliament Hill
    ‪20 min walk‬
  • Place, Byward Market Square
    ‪2 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Balcony

1 bedroom, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV, table football

Apartment, 1 Bedroom (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (View)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Balcony

42-inch flat-screen TV with digital channels, TV, table football

Apartment, 2 Bedrooms, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, individually furnished, iron/ironing board

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property

Sonder by Marriott Bonvoy Arlo Apartments Downtown

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, 1,078 reviews
The price is CHF 132
includes taxes & fees
28 Sept - 29 Sept
Sonder by Marriott Bonvoy Arlo Apartments Downtown

About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

Art Deco aparthotel in Ottawa with a fitness centre
This smoke-free aparthotel features a fitness centre, self parking and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a gym and concierge services are available. Built in 1991, this comfortable aparthotel has 128 apartments. Enjoy your stay with amenities like a kitchen and a flat-screen TV in each apartment.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from Rideau Canal and a 2-minute drive from Parliament Hill
As a guest of Sonder by Marriott Bonvoy The O'Connor Apartments Downtown, you'll find a fitness centre, concierge services, and laundry facilities. WiFi is free in public spaces. Parking is available for a fee.

This 3.5-star Ottawa aparthotel is smoke free.

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonder The O'connor Ottawa
Sonder The O'connor Aparthotel
Sonder The O'connor Aparthotel Ottawa

Reviews

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 755 out of 1206 reviews
Rating 8 - Good. 271 out of 1206 reviews
Rating 6 - Okay. 94 out of 1206 reviews
Rating 4 - Poor. 37 out of 1206 reviews
Rating 2 - Terrible. 49 out of 1206 reviews

Reviews

10/10 Excellent

Tharamalingam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, very clean property, very convenient, walkable! The only concern was the funeral service just in front of the property not welcoming!
Stayed 13 nights in Jun 2025

6/10 Okay

Naresh

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Suite was bright, clean and stylish. The building is in a nice area that's very walkable to pubs, restaurants and stores. I love the idea of everything being controlled by the Sonder app, but this worked better on paper than in reality. The door lock was often glitchy, taking a few tries before it would unlock from my phone. Sometimes, it wouldn't unlock at all or accept the PIN code listed in the app. I got on chat with Sonder via the app, and they took over an hour to respond to me. Luckily, my friend was inside the room and heard me knock in the middle of the night to let me in. The AC unit in our room broke in the early morning hours and we woke up to the room heating up. I also messaged Sonder through their app chat, and didn't get a response for over an hour. When they did respond, they just said "thanks for letting us know" with no indication on when or if they would fix it. Overall I liked the place, but these snags took away from our experience.
Stayed 4 nights in Jun 2025

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility as a whole was really nice. The service/support staff were very accommodating when we needed batteries for all of the remotes or more towels But the windows were really dirty. Some of the furniture in the unit was worn out with a lot water/glass stains. There were different peices of broken trim in the unit.
Stayed 7 nights in Jun 2025

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for accessing downtown Ottawa and the airport. Lots of amenity within easy walking distance. Suite was clean and equipped with all the basics for a comfortable stay. However, very limited concierge service onsite and had to resolve a maintenance problem by using call centre assistance; over 7 days only saw someone at front desk once and number for text message assistance left on counter was not in service.
Stayed 7 nights in Jun 2025

4/10 Poor

Nandini

Travelled with family
Disliked: Property conditions & facilities
Unfortunately alot was broken in the place we stayed. Barely reception support
Stayed 7 nights in Jun 2025

4/10 Poor

Janet

Stayed 3 nights in Jun 2025

10/10 Excellent

Rhéal

Travelled with group
Liked: Cleanliness, room comfort
A very nice place. Merci!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yingfu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay fully.
Stayed 3 nights in Jun 2025

8/10 Good

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful, clean, spacious rooms; found it took a while to get in contact with support thru chat, phone, and text - would appreciate more up front information re: early check-in policy and location of parking garage. Sonder app is also not great - kept dropping connection when I was speaking with support so I could not tell if my messages were going thru.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Space and location was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always, a very pleasant stay. Well-appointed apartment, great area, no issues.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness
Good location. Old building and dated rooms
Stayed 1 night in May 2025

4/10 Poor

Jocelyne

Liked: Property conditions & facilities
Disliked: Cleanliness
The first night, I had to clean my own room because it was not fully cleaned. The second night, I tried to extend my stay but instead my time was wasted on hold for 3 hours and I really wanted to sleep. I'm really displeased with my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and very convenient. Staff were very friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness
Stayed 6 nights in Jun 2025

8/10 Good

Tara

Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Nicodemo

Travelled with family
Disliked: Room comfort
The pros: the building is safe and secure, although you are in the downtown area. The cons,: the apartment is a bit grungy, low ceilings , lighting is low, windows are small, the hideaway bed in the couch mattress was extremely uncomfortable. You could feel the frame underneath. The television system is set up for people only younger than age 30 , I couldn’t get it to work. It couldn’t watch local channels. You need a subscription of some sort. I go to Ottawa often. there are nicer, more modern like- open space type apartments for the same price to choose from. Surprised at Marriott for being connected with this apartment complex. I won’t be back
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Stayed 4 nights in Jun 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment suited our needs perfectly.
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Jun 2025

8/10 Good

Regina

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy my stay at this property. Check etc was easy and I was able to enter the apartment a little early. Everything was clean and it appeared the property had been updated recently. Would stay there again
Stayed 3 nights in Jun 2025

4/10 Poor

Hui

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall the exp was not the best. There were merits, but overall not great.
Stayed 3 nights in Jun 2025

4/10 Poor

Carl, Liverpool

Disliked: Amenities, property conditions & facilities
An old building that’s had a lick of paint and limited upgrade. A large unsightly derelict plot at the rear of the property. The air con is really noisy, the walls are thin and you can hear talking and other air con units all night. Sondor did provide earplugs at either side of the bed so they clearly know it’s a problem. The air con blows directly in your face when laying on the pillow and you can’t adjust the direction of the air flow. It was generally clean and the location is ok. There is a really old bath and the grout was in need of a good clean. There was a really noticeable large cracked tile at the side of the bath which they had attempted to fill but it was so obvious. I can only assume the tiles are so old it’s hard to source the same type. The bed was comfortable. Very narrow kitchen with had most things apart from a frying pan.
Stayed 3 nights in Jun 2025