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ibis Lugano Paradiso

3.0 star property

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Daily continental breakfast for a fee
Reception
Restaurant
Standard Room, Multiple Beds | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Geretta 10, Lugano, Paradiso, TI, 6900
  • Place, Via Nassa
    ‪14 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪14 min walk‬
  • Place, Chiesa di Santa Maria degli Angioli
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Room, 1 Double Bed

8.6 out of 10
Excellent
(24 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
ibis budget Lugano Paradiso
Paradiso
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 773 reviews
The price is CHF 114
includes taxes & fees
28 Jun - 29 Jun
ibis budget Lugano Paradiso

About this property

ibis Lugano Paradiso

A bar/lounge, self parking and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Ibis Lugano Paradiso offers 70 air-conditioned accommodations, with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at ibis Lugano Paradiso, you're just a quick walk from Art Museum Lugano. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 15-minute walk of Art Museum Lugano and Giancarlo and Danna Olgiati Collection
  • Pets welcome for a fee
Ibis Lugano Paradiso offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Ibis Lugano Paradiso also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 3-star Paradiso hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 21 for adults and CHF 10.50 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 21 for adults and from CHF 10.5 for children
  • Self-parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Paradiso Lugano
ibis Lugano Paradiso
ibis Lugano Paradiso Hotel
ibis Lugano Hotel
ibis Lugano
ibis Lugano Paradiso Hotel
ibis Lugano Paradiso Paradiso
ibis Lugano Paradiso Hotel Paradiso

ibis Lugano Paradiso Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 615 reviews
Rating 8 - Good. 295 out of 615 reviews
Rating 6 - Okay. 71 out of 615 reviews
Rating 4 - Poor. 12 out of 615 reviews
Rating 2 - Terrible. 6 out of 615 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

KIM GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was happy with overall stay at the Hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Beda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, breakfast and room with good location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Camille

Liked: Cleanliness, staff & service, amenities
Convenient location near the Lugano lake walking distance. Very clean. Potable water dispenser for free in corridors. Parking available paid. Generous and wide choice of food for breakfast. The only drawback is the toilet room which seems to be a prefabricated shell making noise with every move you do inside the shell.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jun 2025
Verified

8/10 Good

Silas Samuel

Liked: Cleanliness, staff & service, amenities
-
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hermanto

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a little small but it’s an Ibis after all
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Luca

Liked: Staff & service, property conditions & facilities
The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ola

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not very nice surroundings but central
Stayed 1 night in May 2024
Verified

8/10 Good

Yaroslava

Liked: Cleanliness
Need to add cups and better towels and sleepers
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Fair

Hotel was fair. Noisy in mornings. Weekend breakfast full so had to return after an hour. Note they reserve full price of your stay on credit card AND then ask you to pay full price too
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three nights at Ibis Lugano (4-7.10.24). Second time already in this Hotel. Extreme clean, efficient and orderly. A big compliment to the Breakfast Team! (three young ladies, one from Ecuador!), always friendly, super attentive, active and forthcoming! Congratulations! ( the breakfast buffet itself excellent quality and price!). Also the staff doing the cleaning and order in the rooms, Room 126, always smiling , very discreet and competent . We were surprised by the cold weather in Lugano this time, and we found the room sllightly cold. (Heating not in function yet....?). In case of another trip to Lugano, we would no doubt come back to Ibis Lugano, and we would certainly recommend it to other people. Many thanks, Saludos, and best wishes for everybody there!
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut, Parkplatz etwas teuer mit über 20.-
Stayed 1 night in Apr 2026
Verified

8/10 Good

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles tiptop.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, amenities
Chambre calme et propre
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Duilio

Liked: Cleanliness, staff & service, amenities
Buona configurazione e comfort
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Stanza di dimensioni giuste, letto comodo e ampia doccia. Letto comodo e stanza sempre bella pulita. Staff gentile e cordiale.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ADONIS FERREIRA

Liked: Staff & service, property conditions & facilities, room comfort
O hotel em si é excelente, só vou dar 3 estrelas porque o quarto que pegamos (434) o banheiro e
Stayed 1 night in Oct 2025