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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
8 restaurants, lunch, dinner served; international cuisine
Children’s play area – indoor
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • All-inclusive
  • Laundry

Explore the area

View in a map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Bavaro Beach
    ‪43 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(253 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub | 1 bedroom, premium bedding, minibar, in-room safe

Romantic Double Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(28 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • Sleeps 4

View all photos for Standard Single Room

View from room

Standard Single Room

8.4 out of 10
Very good
(24 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Double Room Superior

  • 45 sq m
  • Sleeps 2

View all photos for Room Superior

1 bedroom, premium bedding, minibar, in-room safe

Room Superior

  • 45 sq m
  • Sleeps 1

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

1 bedroom, premium bedding, minibar, in-room safe

Family Suite 1 Bedroom, Garden View Quadruple

7.8 out of 10
Good
(29 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 Bedroom, Ocean View

7.8 out of 10
Good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.2 out of 10
Very good
(256 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Room Standard

1 bedroom, premium bedding, minibar, in-room safe

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4

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About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes queen sofa beds. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
2 outdoor tennis courts, a health club, complimentary bicycles and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Sirenis Aquagames Water Park. Features include free breakfast and free self-parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy international cuisine at Macao, one of the property's 8 restaurants and 13 bars/lounges
  • WiFi for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with facials, hydrotherapy or manicures and pedicures at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • 0.1 miles (0.2 km) from Sirenis Aquagames Water Park and 7.4 miles (11.8 km) from Macao Beach
Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 13 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

This 5-star Punta Cana property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Macao – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
Ikebana – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Le Relais Gourmand – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open daily.
Cinecitta – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Gira Rodizio – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: DOP 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: DOP 0 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive key retrieval information.
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2934 out of 4989 reviews
Rating 8 - Good. 773 out of 4989 reviews
Rating 6 - Okay. 543 out of 4989 reviews
Rating 4 - Poor. 313 out of 4989 reviews
Rating 2 - Terrible. 426 out of 4989 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

2/10 Terrible

Jessica Arleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was bad, everything was dirty and some of the staff members were really rude.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lisandra Marie Velez, San Juan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Shafeeza

Travelled with family
Liked: Cleanliness, amenities
I enjoyed everything on the resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Kazimierz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort in a beautiful and quiet location. Nice and very clean beach. Good service.
Stayed 10 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything I was expecting
Stayed 3 nights in Aug 2025

4/10 Poor

DELVI

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Our overall experience was mixed, as a few unfortunate incidents led to some unpleasant moments. Negative points: 1. Upon entering our room, we found a used cotton swab (quite unpleasant), and even after three days, housekeeping had not removed it. 2. In the hallway, plates, knives, and a broken glass were left unattended for three days before being cleared. 3. There were no fresh juices or natural smoothies available. 4. The hotel’s main pool had some loose ceramic tiles, and I ended up with a small cut because of this. Positive points: 1. The food was consistently tasty and hygienic. 2. There was a pleasant selection of background music and plenty of relaxing areas. 3. While not all staff members were equally welcoming, overall the team was kind and helpful—especially Pedro Nuñez from the buffet area, who truly stood out for his exceptional customer service.
Stayed 5 nights in Aug 2025

10/10 Excellent

kevin joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever.cleaned staff and accomodations great
Stayed 6 nights in Aug 2025

2/10 Terrible

Megi

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I didn't like beach, because was not clean. And the room smells like molding. I don't recommend it especially if have kids
Stayed 7 nights in Aug 2025

2/10 Terrible

Catherine Jazmin

Disliked: Staff & service, property conditions & facilities
This hotel was the worse I’ve ever stayed at. Rooms aren’t that clean. The service is terrible. I waited hours to get my room. The pools are super hot. Super packed. Not clean. They are just horrible no food options. The buffet was the only decent thing. Shout out to ANA from the buffet she is so nice. Her team Victor, Gregory, and Juana were amazing and made us feel so good despite the horrible experience we have had.
Stayed 5 nights in Aug 2025

6/10 Okay

Ariel

Travelled with family
Disliked: Staff & service
Honestly, this place has the potential to be a great vacation spot for families. However, the management lacks focus when it comes to customer satisfaction. They also need to create a work environment that makes the staff happy, which would lead to customer satisfaction. Ninety percent of the staff we spoke with said negative things about the hotel and management. I noticed that most of the staff name tags either don't have names or are difficult to read. Sometimes they use different names to avoid complaints about their service. The entertainment team is the only friendly staff, and they do a great job. In terms of safety, the water park has many issues that raised my concern. The hardware on the water slides is not properly secured, and the exposed bolts lack covers, which could cause injury. The water park is showing its age and needs improvements. When I checked in, they told me that the room I reserved was a standard room. However, I know I booked a one-bedroom family suite. They wanted to charge me an extra $50 per person per day, for a total of $1,000 USD. However, the customer service agent told me that he would upgrade me for free if I gave him a good tip. Honestly, I will never go back to this place.
Stayed 5 nights in Aug 2025

6/10 Okay

Shqiponja

Travelled with family
Liked: Staff & service
The beach was terrible! It was filled with seaweed, and it was impossible to go in the water. The seaweed had e terrible smell as well. The resort wasn’t doing much in cleaning it. I expected turquoise water and white sand beaches, like in the pictures they post, and got dirty beaches and muddy water instead. It was very disappointing! Definitely won’t go back there, or in Punta Cana in general.
Stayed 6 nights in Aug 2025

8/10 Good

Alesandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 4 nights in Aug 2025

2/10 Terrible

Judelca

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I want to star this review by pointing out that since the moment we arrived, we had several difficulties, starting with the check in process, but I will focus in one subject for now, first when we got to our room (family suite) the bathroom had a leak and there was a lot of water on the floor, we called and it was fixed, then the air conditioner was not working we first called at 6:30pm and we had to keep calling for someone to go and check the AC, someone arrived around 11:00pm the AC was “fixed”but I don’t know how they fixed because it didn’t work, we had to call again, to make a long history short around 12:30 midnight another was room was assigned to us, when we arrived to the new assigned family suite it was a total mess, the AC was not working properly, the window was broken and the door that divided the room was also broken, to make matter worse the sofa bed was broken, unfortunately I cannot attach a picture here and I don’t how this resort keeps such disgusting sofa bed. Honestly this has been a very upsetting experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Jinnette Lisbeth Jimenez

Travelled with family
Liked: Staff & service
These resort needs attention in the following areas. The rooms need improvement and cleaning. There is mold around the bathroom. The pool needs to be clean. You can see a lot of dirt on the edges of the pool, Specially around the pool’s bar. The beach is nasty with seaweeds and smell that you don’t want to see it. Unfortunately this is mother’s nature and they can’t do anything about it. The food was ok, but they have to control the amount of sodium in the food and more variety on the protein specially during lunch and dinner. The best restaurant was the Japanese with good food and entertainment. They need to improve in the night show because after 8 o’clock there is nothing to do and night show starts to late 9:30 which never starts on time and is really boring. The room that we reserved was not the one that they were given us, and this was a nightmare that made us wait until 5 o’clock for a better room , going back and forth. Finally Mr. Paulino found decent room for us. Be prepare to be anointed by the people around the pool and around the hotel trying to sell you tours outside the resort. But not everything is bad. The staff is very friendly and they tried to make you feel comfortable.( Karla and Pablo were amazing in the buffet during breakfast and lunch) We try to be positive and enjoy the best of the resort, but we are definitely not coming back to this resort
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael K T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service
Stayed 5 nights in Aug 2025

2/10 Terrible

Jiveli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

I would not recommend booking your stay through this site or a similar one. Upon arrival, guests are given a wristband that indicates where the booking was made. For example, if you have a yellow band, you may be ignored or receive poor service. The rooms are in terrible condition—our room had water leaking from the top floor. If you plan to book, do so directly with the hotel or through someone who has a membership there. Consider this a fair warning. I wish I can add the videos
Stayed 3 nights in Aug 2025

2/10 Terrible

Steven

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
If you value cleanliness, working air conditioning, and basic hospitality—look elsewhere. I booked Grand Sirenis for our annual back-to-school family trip, hoping for a clean, family-friendly getaway. Instead, my first room looked like it hadn’t been cleaned in days: reused sheets with hair, four dead bugs, mold in the vents, toothpaste splattered mirrors, and a dirty bathtub. When I complained, I was told no other rooms were available—until hours later, when I was moved to another room. Unfortunately, this one has had a broken A/C for three nights straight, staying at 27.5°C despite three “repairs.” As an asthmatic traveling with my asthmatic son, this is not just uncomfortable—it’s dangerous. We’ve spent more time dealing with problems than enjoying our vacation. I travel multiple times a year and can overlook average food or entertainment, but not unsafe conditions and poor service. This was my first visit to Grand Sirenis, and it will absolutely be my last.
Air set to 15, but actually 27c
Mold in vents
Hair on bed
Room up on entry
Stayed 5 nights in Aug 2025

4/10 Poor

Rangel

Travelled with family and small children
Disliked: Staff & service
Cleaner staff, need to make less noise when they cleaning especially in the morning
Stayed 4 nights in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Efforts should be made to remove beach seaweed so customers can enjoy their vacations to the fullest.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, Freyli and leudi y Ashley siempre pendiente a cada detalle mil gracias volveremos
Stayed 3 nights in Aug 2025

10/10 Excellent

Kiotina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view! Lovely people and a lot of fun. Will be coming and recommending to friends and family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Coty

Liked: Cleanliness, staff & service, property conditions & facilities
Great food
Stayed 4 nights in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service
It was a good family vacation
Stayed 4 nights in Aug 2025