Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Creator video - submitted by Luxury Richland
Miscellaneous
Restaurant
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet-friendly

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪11 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪3 min drive‬
  • Place, Cabeza de Toro Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(159 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(413 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(55 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.8 out of 10
Excellent
(78 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(47 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(223 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(66 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, massages or manicures and pedicures at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – buffet restaurant.
Restaurante SteakHouse – On-site diner. Open daily.
Restaurante Italiano – On-site theme restaurant. Open daily.
Restaurante Japones – On-site theme restaurant. Open daily.
Restaurante Mediterraneo – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3097 out of 6797 reviews
Rating 8 - Good. 1555 out of 6797 reviews
Rating 6 - Okay. 1131 out of 6797 reviews
Rating 4 - Poor. 496 out of 6797 reviews
Rating 2 - Terrible. 518 out of 6797 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sauber und in sehr gutem Zustand. Die Animatoren haben sich sehr bemüht, die Gäste zu unterhalten. Wir kommen wieder
Stayed 5 nights in Mar 2026

4/10 Poor

Sandra Elizabeth

Room was neglected Lacked staffing, buffet food cold, etc
Stayed 4 nights in Jan 2026

6/10 Okay

Vilma

Stayed 4 nights in Jan 2026

8/10 Good

Tyra Jukendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Andres, Brady and Nester.
Stayed 4 nights in Jan 2026

6/10 Okay

Inga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Clean. Good size. AC working well and quiet. Cleaning every day. Bringing fresh water, beverages, towels. No complaints. Service was good. Swimming pool and the area nice and clean. Location is nice as well. I’m giving 3 stars only because of food and service in buffet area. I’m not picky about food. Breakfast was ok. A lot to choose from. But we had to ask for coffee many times before they would bring it and twice we were done with breakfast before we get coffee. Lunch and dinner… it looks like it’s a lot of food, but sorry to say, meat hard to chew, veggies kind of bland no taste. Pizza was only thing I enjoyed and usually I don’t eat pizza. I asked for beer, four different waiter, and finally they brought it when I was done with my dinner. Second day, was the same, but that time I never got the drink. 😁 It would be a great place if they take care of that problem. Overall, it was ok. Thank you.
Stayed 4 nights in Jan 2026

10/10 Excellent

Suzanne Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean, friendly and attentive staff. I like the layout of the resort. The gym was a bit small and very warm. I was not impressed with the a la carte restaurants. They need a higher quality of food. The buffet had a good variety. Overall was very nice and enjoyed the week.
Stayed 7 nights in Jan 2026

2/10 Terrible

Deshante

Stayed 4 nights in Jan 2026

8/10 Good

Erika

Stayed 7 nights in Jan 2026

2/10 Terrible

Collins

Resort and grounds are beautiful. Some very helpful and good staff and some extremely terrible staff with no idea what customer service is. The food here is beyond consumable on a good day so you’re forced to drink your calories. Prepare to eat of the grounds outside of breakfast or just avoid it at all costs. They are expanding the resort so it’s obvious care has gone to that
Stayed 5 nights in Jan 2026

10/10 Excellent

Banafsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so attentive!
Stayed 3 nights in Jan 2026

6/10 Okay

Norma Lydia

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Place need maintenance. Walls are damaged in the tower. The jacuzzi didn’t work. Staff was great. Food was extremely delicious. Too busy worrying about new bldg going up and neglecting the 5yr old bldg.
Stayed 4 nights in Jan 2026

2/10 Terrible

Yeury

Stayed 5 nights in Jan 2026

4/10 Poor

Gzim

Travelled with family
Staff was very slow , food was awful
Stayed 4 nights in Jan 2026

8/10 Good

Elena Sergeyevna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A good hotel with very spacious rooms, modern furniture, and very good mattresses, pillows, and blankets. It was very comfortable to sleep there.
Stayed 8 nights in Dec 2025

10/10 Excellent

Micah

Stayed 4 nights in Jan 2026

4/10 Poor

Shahram

Stayed 3 nights in Jan 2026

10/10 Excellent

Mandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, food is outstanding , staff very helpful. We had good time.
Stayed 5 nights in Jan 2026

8/10 Good

Tali Lorna

It was very difficult to get a reservation at the restaurants or
Stayed 3 nights in Jan 2026

4/10 Poor

Mariam

Travelled with family
Disliked: Amenities
Save yourself the money and book elsewhere. The food was bad. We didn’t enjoy the food at all. If you don’t book at the restaurants in advance, you won’t have any available to you. We tried a few and every single one was bad as well except the sushi. The sushi was the only meal that we actually enjoyed. We thought we were going into a 5 star hotel. Nope. The hotel is falling apart. Don’t get fooled by the pictures. If I were to plan this trip again, I would 100% choose a different hotel.
Stayed 5 nights in Jan 2026

8/10 Good

John S, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Very nice beach, good value for money
Stayed 1 night in Jan 2026

2/10 Terrible

Casey

Horrible put us on the wrong side. Our room leaked food was bad
Stayed 6 nights in Oct 2025

10/10 Excellent

Ellen Ria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Serenade was amazing. 10/10. Rooms were spotless. The entire staff in the resort were very helpful and accommodating. Couldn’t ask for more. Will definitely come back
Stayed 5 nights in Jan 2026

8/10 Good

Melissa

Stayed 2 nights in Jan 2026

2/10 Terrible

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Many things but the biggest red flag is the SCAM they are running with Xpand membership. The hotel is giving access to these customers and they are robbing and scamming people with a smile on their face. After they sell you dreams and castle they treat you very differently. The misleading and pressure when you get there is too much every where you go in the hotel they are selling you something and want to get every person they can to scam. Horrible no peace where you were supposed to get your vacation and relax. Never again
Stayed 2 nights in Jan 2026

4/10 Poor

Bradley

Travelled with partner
Disliked: Cleanliness, amenities
Truly disappointed in this resort. Paid a higher rate and got a “premium” room. Private check in which I had to wait. It was comical as the front desk walked me to the private check in area and I waited when the front desk had zero people. I was like okay whatever. Got to the room and heard a mysterious sound coming from the ceiling. Instead of unpacking I called the front desk and they said they would send someone. Waited nearly one hour and decide to walk up to the lobby. Well the special check in desk was closed. Front desk person said he would send maintenance to check it out. After nearly another hour we decide not to wait and unpacked. Day 2, our last day, the sounds was there again and there was constant chairs being moved upstairs loudly. We decided to go and look and it was a patio area and the sound we heard quite loudly I may add, was the plumbing for a pool. Not a room fit for any guest. Contacted the front and they offered to move me at 4pm on my last day. I wasn’t interested in packing to move. I should have been moved on day 1 when I first reported the issue. Secondly, the buffet needs to get some control. The kids were fingering the food, ice cream up to their elbows, wiping there snotty nose on their hands and touching the food. Super gross. Sneezing and coughing all over the place. I was expecting a reduction in my room cost after this experience. Instead they were worried about collecting a small sum for laundry service.
Stayed 2 nights in Jan 2026