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5.0 out of 5

"The hotel gets better each time we stay there . We have been staying there on and of for over 15 years . The restaurant has been redone it's so much b ... " More

By a verified traveller on Sat 07 Apr 2018

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Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CHF 61* Per night/room 20 May - 21 May

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Quadruple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they enjoy the restaurant at Hotel Ciudad de Burgos. During your stay, you'll be close to Mina Esperanza. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante HCB
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 8 minutes by car from Cofradia de La Antigua de Gamonal and 9 minutes from Burgos University Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Ciudad de Burgos ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Ciudad de Burgos

Everyone (1) Family (1)
5 out of 5

I have been staying at the hotel on off for years

Pros: Every thing about the hotel is first class
Cons: They are making it better all the time
Location: The hotel is away from things . And can be a little hard to get to at times if you don't no the roads . But if you are smart it's not a problem
The hotel gets better each time we stay there . We have been staying there on and of for over 15 years . The restaurant has been redone it's so much better . And the food gets better each time we stay there . We had our young daughter with us so they put us in the new wing . Woooow it's so nice would put top London hotels to shame . It's clean smart . The staff are like family . Car parking is right there never a problem . The entrance to the hotel is wonderful full of fantastic things . The decor is wonderful . Over all this hotel marks out of 10 I would give it a 15 . With out a problem Also the room price is very good for what you get it's a good price . Keep up the good work

Posted by , from Belton . gt Yarmouth on 7 Apr 2018

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Comment from Hotel Management

30 May 2018 by Jesús San José - Marketing Dpmt.

Dear Big Stevey, Thank you very very much for your score and feedback, we are so pleased to read it. As you mentioned we have renovated the restaurant 2 years ago, and 2 monthe ago 2 floors (36 rooms) and we keep on renovatins :) Looking forward to see you soon. Yours faithfully.

5 out of 5
Personnel très à l’écoute,service au restaurant de très bonne qualité.

Posted by on 31 Jul 2022

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel Ciudad de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Rubena hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Burgos Railway Station (UGR) (8 km / 5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Ciudad de Burgos offers 126 accommodations with designer toiletries and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include a deep soaking bath, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurante HCB – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 7.50 for children
  • Self-parking fee: EUR 10.50 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burgos Ciudad
  • Ciudad Burgos
  • Sercotel Burgos
  • Sercotel Ciudad
  • Sercotel Ciudad Burgos
  • Sercotel Ciudad Hotel
  • Sercotel Ciudad Hotel Burgos
  • Hotel Sercotel Ciudad Burgos
  • Hotel Sercotel Ciudad Burgos Rubena
  • Sercotel Ciudad Burgos Rubena
  • Sercotel Ciudad De Burgos
  • Hotel Ciudad Burgos Rubena
  • Hotel Ciudad Burgos
  • Ciudad Burgos Rubena
  • Ciudad Burgos
  • Hotel Hotel Ciudad de Burgos Rubena
  • Rubena Hotel Ciudad de Burgos Hotel
  • Hotel Hotel Ciudad de Burgos
  • Hotel Ciudad de Burgos Rubena
  • Sercotel Ciudad De Burgos
  • Hotel Sercotel Ciudad de Burgos
  • Hotel Ciudad de Burgos Hotel
  • Hotel Ciudad de Burgos Rubena
  • Hotel Ciudad de Burgos Hotel Rubena

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.