Shinjuku Granbell Hotel

4.0 star property

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Bar (on property)
Bar (on property)
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down duvets, in-room safe
The Club Suite, Non-smoking | 1 bedroom, premium bedding, down duvets, in-room safe
The Villa Suite, Non-smoking | 1 bedroom, premium bedding, down duvets, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Economy Twin, Non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Studio,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Mature, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double / Casual, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Standard Twin with Loft, Non Smoking, 12th Floor

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Hollywood Twin, Non-smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Standard Hollywood Twin, Non-smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Economy Single, Non-smoking

8.8 out of 10
Excellent
(25 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Double Non-smoking

8.2 out of 10
Very good
(22 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Economy Double, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

The Resort Suite, Non-smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping centre in Tokyo with a rooftop terrace
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

The shopping around Shinjuku Granbell Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Samurai Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from Samurai Museum and 9 minutes on foot from Isetan Department Store Shinjuku
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 730 out of 1393 reviews
Rating 8 - Good. 384 out of 1393 reviews
Rating 6 - Okay. 184 out of 1393 reviews
Rating 4 - Poor. 55 out of 1393 reviews
Rating 2 - Terrible. 40 out of 1393 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Clean rooms and facilities. The staff was very friendly and helpful. They let me check in an hour earlier than what was listed and assisted me with upgrading my room when I realized my original room was smaller than I expected. There was a cost, but less than i thought it would be. They have a laundry room which was helpful, but only 2 washers/dryers so it’s not always available. They also have umbrellas available for rent on rainy days. The hotel is a 5-10 minute walk from the main strip in Shinjuku, so very close to everything but quite a night. I would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

suheeb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Area around the hotel was great, but I’ve stayed in better hotels around a similar area. The rooms were very cramped and suitcases had to be opened on the bed to get access. Staff were ok, not the friendliest but not impolite in anyway. Parking was a headache as you had to keep asking for a padlock to be removed so you could park/move the car
Stayed 4 nights in Apr 2025

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Convenient location to food and malls!
Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in; wonderful breakfast!
Stayed 2 nights in Apr 2025

2/10 Terrible

Divina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The girl who check us in put us in a very small room and there’s no view. The window is covered by a wall. This hotel has very small rooms.
Stayed 1 night in May 2025

10/10 Excellent

Joannarei

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Coffee shop and restaurants wonderful. Tiny room, that said it had everything needed. Just nowhere to open luggage.
Stayed 4 nights in May 2025

10/10 Excellent

Veerin, Los Angeles

Travelled with family
Liked: Amenities
Good food and good service. Small room but they cleaned it for us everyday.
Stayed 3 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints!

Great stay! From the helpful staff to the convenient location, I enjoyed my time at the hotel.
Stayed 3 nights in May 2025

8/10 Good

Hamed

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and well facilitated. Room was a bit small but seems normal for Tokyo. Polite staff and helpful. They provided rental umbrellas which was super convenient for rainy day. We could stay again. Cons: Breakfast could be improved.
Stayed 4 nights in May 2025

4/10 Poor

Leanne

Stayed 1 night in May 2025

8/10 Good

Ezekiel

Liked: Cleanliness, staff & service
Area is not my cup of tea. It's alright. I wish they use the underneath area of the bed for space
Stayed 2 nights in Apr 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service
The staff at the hotel were excellent! Very accommodating and super helpful with our luggage shipment, holding our bags and reserving a taxi for us. The room was larger than others we stayed in in Tokyo, but the bathroom smelled bad and was uncomfortable and our room's window was stuck open, so we heard street noise through the night. We could have called down to ask for help with the window or another room, but really it wasn't worth bothering them as overall it was a good enough hotel for one night. :) Again, the staff was absolutely wonderful. P.S. Shinjuku is a lively place with a lot of host bars and interesting characters. It wasn't dangerous, but was a bit dirtier and sketchier than other parts of Tokyo.
Stayed 1 night in May 2025

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 3 nights in May 2025

8/10 Good

Alison

Travelled with family
Liked: Amenities
Good location for us. We were put in a room that smelled like cigarettes. Arrived late in evening. Staff tried to tell us there was no smell which was frustrating. Unable to move us to another room that night but day staff much more reasonable and got us moved in the morning. Hopefully they will better clean that room so this doesn’t happen to other guests. Breakfast is excellent.
Stayed 3 nights in Apr 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness
Hotel was fine. My son loved the loft area - great spot for kids to sleep.
Stayed 1 night in May 2025

8/10 Good

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dale

Stayed 3 nights in Apr 2025

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Their rooms are a bit small but the property itself is not bad. The breakfast is ok . Would rather really go out to get breakfast but it is convenient to have it in hotel. Good location, quiet and walkable to almost everything. Staff is nice and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Margaret

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very well located and the room was clean and a good size. Lobby was a bit crowded with luggage at times. Staff was very helpful. Breakfast buffet was large with many selections. Would stay here again.
Stayed 1 night in Apr 2025

4/10 Poor

Rami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The comforter was stained and dirty
Stayed 1 night in May 2025

10/10 Excellent

mikesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot for entertainment and food
Stayed 3 nights in Apr 2025