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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Property video
Outdoor banquet area
2 outdoor pools, pool umbrellas, pool loungers
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪1 min drive‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Xel-Há Park
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite | 1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Hacienda Presidencial Suite

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Deluxe Junior Garden View King

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Ocean View King

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double | 1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View Double

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite | 1 bedroom, down duvets, in-room safe, individually decorated

Hacienda Preferred Club Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Deluxe Room Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View Double

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Terrace/patio

Deluxe Room King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View King

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double | 1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Ocean View Double

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King | 1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Honeymoon Suite Ocean Front King

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

1 bedroom, down duvets, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | 1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

1 bedroom, down duvets, in-room safe, individually decorated

Room of the House Offer

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Dreams Tulum Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Jaguar Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 7 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, deep-tissue massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Just a 3-minute drive from LabnaHa Ecopark Adventures and a few minutes from Tulum National Park
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Dreams Tulum Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Bordeaux – This restaurant specialises in French cuisine and only serves dinner.
El Patio – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Open selected days.
Gohan – This restaurant specialises in sushi and only serves dinner. Open selected days.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Stereo
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,460 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 100 out of 1002 reviews
Rating 2 - Terrible. 97 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LISA

Travelled with family
It’s an ok property. We have definitely stayed at nicer places, but overall it was ok
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Stayed 5 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

james

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice property for the price. Food was average.
Stayed 3 nights in Mar 2025

6/10 Okay

Lillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food could use improvement and our Room service food was always cold
Stayed 4 nights in Mar 2025

8/10 Good

Galia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. Rooms are dated but functional. Most personnel was great except Salvador at preferred beach. Avoid at any cost
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Stayed 5 nights in Mar 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked that the layout and style of the buildings. Only 3 stories high made it feel more secluded and not like a big resort complex. Also, the architecture looks more traditional to the area than some of those big resort complexes. Being on the beach was a plus in addition to the 2 pools. The grounds were beautiful and very well maintained.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cherie Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Dreams Tulum was awesome. The food was excellent. The cleanliness was above standard and we had a really wonderful time. The staff was friendly and accommodating, and I would really recommend this resort to anyone.
Stayed 7 nights in Feb 2025

6/10 Okay

Ines

Travelled with family
Liked: Cleanliness, staff & service
Rooms are outdated. Food is ok.. Staff were nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort! The rooms are gorgeous with a vide variety of views. House keeping kept the place perfectly stocked and staff all around the resort were always so pleased to help with your any desire! Good food options and tons of different alcohols and fun drinks to be had. A cute cafe on the property along with a pharmacy, ice cream parlor and shops for necessities! A wide variety of night life with always something going on. I absolutely loved my stay her
Stayed 12 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort! Food was incredible pool and beach areas were awesome plenty of seats if you get there by 10:00! We used amstar for all our excursions and it was great having them right on the resort for questions and confirmations! Activities were fun and unique! Only thing I would say is I wish there was more seating near sugar bar for after dinner drinks!
Stayed 6 nights in Feb 2025

8/10 Good

Mariana

Stayed 5 nights in Feb 2025

10/10 Excellent

Yamen

Stayed 2 nights in Feb 2025

6/10 Okay

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. The staff was amazing, especially the restaurant servers and those ar the pool and the beach. My only complaint is the restaurant reservation system or lack there of. You are unable to make reservations and sometimes they have multiple restaurants closed at the same time. It ends up being a mad dash with everyone trying to a place to eat. Unless you want to eat at the buffet (and I didn’t pay that amount of money to eat at the buffet every night) you may have to wait up to 2 hours. I felt sorry for the excellent staff, who had to deal with all of the frustrated hungry people. If I was in charge of that operation, I would put everything online so that as soon you’ve arranged and paid for your vacation, you are given access to a reservation page. It would alleviate the frustrion for the vacationers and be much more fair to the staff.
Stayed 7 nights in Feb 2025

6/10 Okay

Jesse

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I will not be returning to this experience again. The country was amazing, but not the resort if you’re looking for a low budget experience this might be the right one for you but not for the price point that I paid for.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We needed this all-inclusive

After a 2 night stay farther south in Tulum, we needed to upgrade. We booked an oceanfront room. We were very satisfied. The check-in felt very upscale. Unfortunately, as at most AI’s, they will not give your room until after check-in time. For us about 3:15. But, you are free to use all the facilities.
Stayed 3 nights in Feb 2025

8/10 Good

Michael, Canton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated but clean. Wait time at French restaurant was unacceptable especially for the meal you received, very average. Needs an adult only pool. Paid for adult suite, but rooms next to me had kids, why did I pay for this upgrade? Entertainment was good. Staff was friendly and attentive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lisa, Milton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Did not like meal/drink options, prefer option upgrade alcohol and food options
Stayed 5 nights in Jan 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place, the beach it’s amazing, facilities are refurbished and looks really nice, all the staff is so kind and helpful, pool is really cool. It’s a amazing place to spend great time with family or couple. The only opp to me are the drinks in the pool bars, taste is like the same no matter what you ask. Not the best ones.
Stayed 3 nights in Dec 2024

2/10 Terrible

Emelia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Transportation was incredibly overpriced. Concierge staff was so rude.
Stayed 4 nights in Dec 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great with plenty to do. The staff was very kind and food was good with many options.
Stayed 4 nights in Jan 2025