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Hotel Messner

3.5 star property

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Photo gallery for Hotel Messner

Reception
Reception
Point of interest
Point of interest
Superior Double Room, Canal View | View from room

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Dorsoduro 237, Venice, VE, 30123
  • Place, St. Mark's Square
    ‪8 min walk‬
  • Place, St. Mark's Basilica
    ‪10 min walk‬
  • Place, Grand Canal
    ‪19 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪35 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Classic Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Quadruple Room (with Private External Bathroom)

1 bedroom, hypo-allergenic bedding, down duvets, desk

Classic Quadruple Room (with Private External Bathroom)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Family Room, Canal View

1 bedroom, hypo-allergenic bedding, down duvets, desk

Family Room, Canal View

  • 30 sq m
  • Canal view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 2 Double Beds and 1 Single Bed

View all photos for Classic Apartment, Canal View

Classic Apartment, Canal View | View from room

Classic Apartment, Canal View

  • 30 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, Garden View

Apartment, Garden View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Apartment, Garden View

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Apartment, Ground Floor

Family Apartment, Ground Floor | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Family Apartment, Ground Floor

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Appartamento con 2 camere da letto

Appartamento con 2 camere da letto | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Appartamento con 2 camere da letto

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Large Single Sofa Bed and 1 Single Bed

View all photos for Superior Double Room, Garden View

View from room

Superior Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Superior Double Room, Canal View

  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room, City View

Superior Triple Room, City View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Superior Triple Room, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Quadruple Room, Canal View

View from room

Deluxe Quadruple Room, Canal View

  • 26 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Triple Room, Canal View

View from room

Deluxe Triple Room, Canal View

  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Quadruple Room, Garden View

Deluxe Quadruple Room, Garden View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Deluxe Quadruple Room, Garden View

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Deluxe Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Canal View

Deluxe Single Room, Canal View | 1 bedroom, hypo-allergenic bedding, down duvets, desk

Deluxe Single Room, Canal View

  • 18 sq m
  • Canal view
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Messner

Riverside hotel with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
Hotel Messner offers 31 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down duvets. 48-inch Smart televisions come with digital channels. Bathrooms include a shower.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Hotel Messner's great location gets high marks from our customers. During your stay, you're just a quick walk from Zattere. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine and a beachfront location while dining at Ristorante Messner
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Punta della Dogana and Peggy Guggenheim Museum
  • Airport and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Messner.

This 3.5-star Venice hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10 AM.
Ristorante Messner – This beachfront restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante Messner

Family friendly

  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways (90 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Tile flooring in public areas
  • Visual fire alarm

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1700
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Dorsoduro 216]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Some guestrooms at this property are located 50 meters away from the hotel.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 25 per day (2953 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Messner offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Dorsoduro 216
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT027042A1WCY5TXLT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner
Hotel Messner Venice
Messner Hotel
Messner Venice
Hotel Messner Hotel
Hotel Messner Venice
Hotel Messner Hotel Venice

Reviews

Hotel Messner Reviews

4.8

5.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 26 out of 240 reviews
Rating 8 - Good. 36 out of 240 reviews
Rating 6 - Okay. 38 out of 240 reviews
Rating 4 - Poor. 38 out of 240 reviews
Rating 2 - Terrible. 102 out of 240 reviews

Reviews

8/10 Good

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old place. Well located. Bit tricky to find at first. Easy walking to main sites.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Very well located in a calm area. Walking distance from Saint Marco Square.
Stayed 3 nights in Jun 2025

6/10 Okay

raymond

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

TROY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE!

BEWARE!! Completely unacceptable. Sent two emails got zero responses. False advertising at its best. AC a complete joke, hose hanging out an open window, outlets that don’t work,toilets that don’t flush so disappointing.
Stayed 3 nights in Jul 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel! The restaurant in the hotel has excellent food!
Stayed 1 night in Jul 2025

2/10 Terrible

Edward

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was absolutely awful and looked nothing like the pictures. They have 2 buildings under the same hotel name, one rated 3 stars and one four. I believe the photos are all from the four star hotel. There was a pungent musty-damp smell in the room, so much so it posed a health concern. Water damage visible on the walls coming through the wallpaper. Bathroom was very dirty and had black mold on the walls. This was false advertising and we feel like we’ve been scammed.
Stayed 3 nights in Jun 2025

2/10 Terrible

ce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s put it this way, we ended up booked another hotel on the spot!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good Location in central venice, however after reading all the recent reports of bed bugs it did bring paranoia. Our air con was dripping some unknown liquid onto the bedframe directly below, room had a musty smell & carpet looked worn with yellow tints on the edge of the red. Despite this, I would recommend keeping bags off the floor and hanging clothes up, thankfully didnt get bitten though but the fear of bed bugs was enough to make me unsettled for the duration of the trip despite being there for such a short amount of time. The hotel itself does clean sheets every day and I did notice that the bed itself is not placed against any walls, with at least a 15 cm gap, suggesting the property are aware of said infestation and are perhaps taking some measures of prevention. There were 4 of us in total but none of us appeared to get bitten. Door lock also didnt work properly.
Stayed 2 nights in Jun 2025

4/10 Poor

Sapna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel. Bathroom very dirty, lots of ants and insects crawling around. Had to wear shoes indoors the whole time. Bed was uncomfortable, ac stayed at one temp so it got very cold at night. Shower was very dirty, drain didn’t work well.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nona

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible property – a scam with zero customer service. Our AC wouldn’t turn off, and instead of fixing it, they disconnected the electricity in our room just to stop the AC from blowing. We had to choose between having power or freezing. The room was dirty, the door wouldn’t lock, and there was no responsible staff or front desk available. Do not stay at this horrible place.
Stayed 2 nights in Jun 2025

8/10 Good

Renee

Friendly and he
Stayed 2 nights in Jun 2025

2/10 Terrible

Ed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Karina

Travelled with partner
Disliked: Cleanliness, amenities
Giving this place one star is a BLESSING, I wish I could give it ZERO stars!!! The old man in the reception, is extremely rude. He does not respect guests and especially not women, he told us to “be quiet” and “shut up” multiple times when we went to complain about the A/C not working, to us and another guest. The A/C kept shutting off every single hour, they would not give us the remote, we could not sleep, we ended up leaving at 7 am because it was impossible to sleep and the heat was horrendous. The entire place was filled with water damage, dirt and mold, I was coughing the entire time I was there. Do not waste your time or money on this place.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Property conditions & facilities, room comfort
The receptionist did not listen or try to accommodate to what people were complaining
Stayed 2 nights in Jun 2025

2/10 Terrible

Jimmy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Such a cute location. Don't be fooled. POS and dubious staff who advertise an air-conditioned room THAT WASN'T! We politely declined and walked out. We had to. We were having a medical emergency with our traveling guest. Expedia not supporting their clients by going to bat for my traveling family by demanding a refund from the Messner folks. What's up with that?
Stayed 1 night in Jun 2025

6/10 Okay

Diana

Travelled with family
Disliked: Amenities, property conditions & facilities
The location was very good The place is very damp I don’t know if most of the places in Venice are like that Staff wasn’t very helpful
Stayed 4 nights in Jun 2025

8/10 Good

Derek

Stayed 1 night in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air conditioning - miserable heat in our room - staff lied to us and refused to act on our requests. We told them immediately on check in that the AC was broken; they assured us a technician would come the next morning. This repeated each day and all three night were miserable. Very disappointed as we had stayed here on out honeymoon 23 years ago and my wife lead tour groups to Venice before that who stayed at Messner. Never again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Good location.
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, good value for the price, good food in the restaurant, very nice eating environment in the “garden”. My main complaint is that the check-in instructions sent us to some random alley with NOTHING THERE! After traveling for 20+ hours we were in no mood for that. We finally went to where we thought (hoped) the hotel was and were able to check-in. Why have special instructions that take you somewhere else?
Stayed 1 night in Jun 2025

6/10 Okay

Rasa

Disliked: Property conditions & facilities, room comfort
While location is quiet and wonderful the hotel itself has seen better days. No batteries in tv remote and no remote for AC at all. Every 30min at night our AC would try to click on but fail and wake us up. Staff at restaurant are nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was very warm, the air-con was ON but not working, when we complained about it they said that gonna check it, but no one came for it, and after while I back to them they said we lost the remote control. In addition the 2nd day there was no water over 3hrs ... the location is quite and peaceful but bit far from the main touristic place. Apart of that, the food at the restaurant was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Owen

Stayed 3 nights in May 2025

2/10 Terrible

Ankit

Travelled with family
Disliked: Staff & service, room comfort
Hotel location was good. But AC was not working so we had to change the hotel same day as it was difficult to sleep without AC in 28 degrees. Owner just said sorry and cant help us:
Stayed 2 nights in May 2025

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really bad conditions. Carpets are stained and old. Air conditioning( per description) it had it, but it didn’t work and they did not provide fans. He room was so hot couldn’t sleep. The beds are tiny more look like a cot very uncomfortable. Management was not helpful when explained the AC situation. The site should not not advertise this hotel. If there was a lower score than 1 star it will be a negative score. Very disappointed
Stayed 4 nights in May 2025