14 Apr 2022 by Team Ambassador
Thank you Cornel for staying with us, we are looking forward to be welcoming you soon again in Zermatt. Kind regards,
4 Apr 2019 by Davide M.
Dear Guest, thank you for your excellent feedback, best regards from Zermatt
13 Mar 2024 by Das Ambassador Hotel Team
Guten Tag,wir danken Ihnen für Ihren Kommentar.Die Preise der anderen Hotels in Zermatt hängen von den angebotenen Dienstleistungen ab. Von den 33 4-Sterne-Hotels, die in Zermatt angeboten werden, bleiben wir in der Kategorie der preiswertesten.Wir bitten Sie, den Mangel an deutschsprachigem Personal zu entschuldigen, da wir nur sehr wenige finden. Ganz Zermatt ist von diesem Mangel an deutschsprachigen Arbeitskräften betroffen, die anscheinend kein Interesse an der Hotelbranche und insbesondere an der Gastronomie haben.Die Beschreibung des Hotels wird durch Fotos ergänzt, die auch unsere Sauna betreffen, vielleicht haben Sie es nicht bemerkt, in der Rubrik "Aktivität".Wir bieten keinen Shuttleservice an, da wir weniger als 100 m vom Taxistand am Stadteingang und weniger als 50 m vom Bahnhof entfernt sind.Für interne Fahrten gibt es eine kostenlose Buslinie direkt vor dem Hotel, die alle 10 Minuten fährt.Es tut uns leid, dass Ihnen die Auswahl beim Frühstück nicht gefallen hat. Bitte teilen Sie uns mit, welche Produkte Sie vermissen.Wir hoffen, dass Sie eine gute Zeit in Zermatt hatten.
The property is closed between 31 October and 6 December.
Hotel Ambassador Zermatt offers its guests an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A terrace, multilingual staff, and ski storage are also featured at the business-friendly Hotel Ambassador Zermatt. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Ambassador Zermatt offers 84 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Restaurant Tapas & Wine – Overlooking the garden, this restaurant specialises in fondue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Hotelbar – Overlooking the garden, this bistro serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
