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Hotel Chesa Valese

4.0 star property

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Photo gallery for Hotel Chesa Valese

Exterior
Garden
Lobby lounge
Sauna, steam room
Free daily buffet breakfast

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Steinmattstrasse 30, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Alpine Double Room

Alpine Double Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alpine Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Alpine Double Room (Matterhorn View)

Alpine Double Room (Matterhorn View) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alpine Double Room (Matterhorn View)

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alpine Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Alpine Triple Room

Alpine Triple Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Alpine Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Alpine Matterhorn Suite

Alpine Matterhorn Suite | Living area | 43-inch flat-screen TV with digital channels, TV

Alpine Matterhorn Suite

  • 60 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Budget Room

Budget Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Budget Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Chesa Valese

Beach spa retreat, walking distance from Zermatt-Matterhorn Ski Paradise
Guests of this beach hotel will appreciate convenient on-site amenities such as a steam room and spa services.
Hotel Chesa Valese offers 23 accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, be charming spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Chesa Valese. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Indulge with massages at be charming spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
Hotel Chesa Valese offers its guests a full-service spa and a sauna. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Hotel Chesa Valese.

This 4-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Shopping centre
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1959
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Chesa Valese offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chesa Valese
Chesa Valese Zermatt
Hotel Chesa Valese
Hotel Chesa Valese Zermatt
Valese
Chesa Valese Hotel
Hotel Chesa Valese Hotel
Hotel Chesa Valese Zermatt
Hotel Chesa Valese Hotel Zermatt

Hotel Chesa Valese Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 165 out of 184 reviews
Rating 8 - Good. 15 out of 184 reviews
Rating 6 - Okay. 4 out of 184 reviews
Rating 4 - Poor. 0 out of 184 reviews
Rating 2 - Terrible. 0 out of 184 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but very comfortable and well designed. The breakfast is included and it's definitely a plus to help us get ready for the day. The staff is friendly and responsive.
Stayed 3 nights in Oct 2025

10/10 Excellent

Reece

Stayed 1 night in Sep 2025

10/10 Excellent

Michal

Stayed 2 nights in Sep 2025

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such amazing service! So cute and so many great amenities! Loved that things were complimentary in the room!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect nights stay

The staff, particularly Michael, was so accommodating, we thought he owned the property (which he told us he did not). The room was comfortable and clean, the property was spotless and the breakfast exceeded all of our expectations. This was a last minute find and the experience was amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute we walked in until we walked out was excellent!! Love the room, balcony & breakfast was amazing!
Stayed 1 night in Sep 2025

10/10 Excellent

Hiu Fung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, spotlessly clean, helpful staff members, lovely breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nabeena

Stayed 2 nights in Sep 2025

10/10 Excellent

Ziting

Stayed 1 night in Sep 2025

8/10 Good

Peter, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle pick up and drop off from train station. Walkable to Main Street to where all the attractions. Quick response to messages. Staffs are excellent. Seem all new towels to me. Room is a bit small with balcony and bath tub. Breakfast is good. A
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Chesa was so warm and inviting and so smartly curated from the nice alcove bedroom for our son to the beautiful closet for storage and bathroom amenities and coffee setup. Truly amazing! We were so pleased. And the adorable front desk woman from Holland was so friendly and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, immaculate. Wonderful service. They went above and beyond to help us. The breakfast options were too numerous to mention, everything that we tried was amazing. Can't recommend this lovely hotel enough. Go!!
Stayed 1 night in Sep 2025

10/10 Excellent

Xiaoyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, amazing view of Matterhorn from the balcony, delicious breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful hotel and room. The amenities were great. They thought of everything. Beautiful view. Michael was a great host!
From balcony
From balcony
Stayed 1 night in Aug 2025

10/10 Excellent

Shin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

We ere very pleasant with the family oriented owners. We checked in early without having any questions instead, they upgraded our room to the suites. That was a nice surprise. All the equipment had been new and clean. They were above expectations and very nice and kind to us with the hospitality. We would like to come back soon!
Stayed 1 night in Aug 2025

10/10 Excellent

Dinakaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Swiss Chalet coverted hotel had all the amenities giving us a comfortable stay. The location and ambience was good giving us peace and tranquility. It was walkable to the Cable car station that takes us to Matterhorn glacier paradise. They provides us with a taxi back to the station. We were not aware and paid for the taxi to go the hotel on arrival. Taxi's are expensive.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessamyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this cute property! Breakfast was delicious and was my favorite during my whole trip throughout Switzerland! Make sure to take advantage of the free shuttle to and from train station
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!!!!!

Highly recommend!!! The staff is amazing. Went out of their way to make you feel like family. The room was large, clean had all that you would want in a room. The refrigerator had drinks for free, chocolate in the room. A wonderful experience for sure!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot in Zermatt

Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the hustle of main street ut still 10 min walk from the train station. The breakfast is delicious. The staff goes above and beyond.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book with Confidence

The Hotel is perfectly located! We really appreciated the train station shuttle feature. The breakfast was good and the room was excellent. For the most part the staff is very helpful and friendly. I would highly recommend and would consider booking this hotel again. The one thing I will say is that I was amazed at the poor, grumpy attitude of some of the breakfast attendants when guests are genuinely being friendly, considerate and kind. Not every inadvertent "mis-step/faux pas" is done intentionally or with malice to offend or cause issues or inconvenience. Grumpy employees can ruin a holiday unnecessarily.
Stayed 2 nights in Aug 2025

10/10 Excellent

Connor, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with great amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved

Really lovely hotel . Everyone working there was so kind and helpful. Great location for exploring Zermatt . Comfortable bed and room with a beautiful balcony / the weather was gorgeous and they even brought me a sun bed . Lovely l’Occitane toiletries plus a free bar of Lindt chocolate in our room which was a real surprise treat . Excellent free shuttle to and from Zermatt train station . Delicious breakfast with a good choice . Would love to return to this hotel . Thanks for a super stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Suduweli Kandage Khedara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of.
Stayed 5 nights in Jul 2025