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Single Room Mountain Lodge, Annex

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Junior Suite Mountain Lodge, Annex

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room West with balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room West with balcony

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Double Room East with balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Silvana Mountain Hotel, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Silvana Mountain Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Silvana Mountain Hotel

Family (1)
5 out of 5
Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten

Posted by on 18 Aug 2019

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5 out of 5

Einfach die Seele baumeln lassen!

Sehr nettes Personal , Ruhe total und doch sehr nah an allem.

Posted by on 12 Aug 2016

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About the Silvana Mountain Hotel

Location Furi 265, Zermatt, VS 3920

Renovations + Closures

The property is closed during October, November and May.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers ski storage, an indoor pool and a sauna. This 3-star Zermatt hotel is smoke free.

  • 22 guestrooms or units
  • Deli
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Täsch Station (5.4 km / 3.3 mi)

Room Amenities

Silvana Mountain Hotel offers 22 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. 55-inch Smart televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Sitting area
  • In-room dining
  • Smart television
  • Digital channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Wardrobe or cupboard

Food & Drink

Restaurant Gitz-Gadi – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Snowshoeing on site
  • Ski lessons available nearby
  • Hiking/biking trails on site
  • Rock climbing on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Mountain biking on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Silvana
  • Hotel Silvana Zermatt
  • Silvana Zermatt
  • Silvana Hotel Zermatt
  • Silvana Mountain Hotel Zermatt
  • Silvana Mountain Zermatt
  • Silvana Mountain
  • Silvana Mountain Hotel Hotel
  • Silvana Mountain Hotel Zermatt
  • Silvana Mountain Hotel Hotel Zermatt

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.