Tropicana Atlantic City – A Caesars Rewards Destination

3.5 star property

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Photo gallery for Tropicana Atlantic City – A Caesars Rewards Destination

Restaurant
Nightclub
Exterior detail
Couples treatment room(s), sauna, steam room, body treatments
On the beach, beach cabanas, beach towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
2831 Boardwalk, Atlantic City, NJ, 08401
  • Place, Tropicana Casino
    ‪3 min walk‬
  • Place, Quarter at Tropicana
    ‪3 min walk‬
  • Place, Atlantic City Boardwalk
    ‪5 min walk‬
  • Airport, Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪18 min drive‬

Room options

West Classic Two Queen Room Non-Smoking

  • Sleeps 4

North Classic Two Queen Room

  • Sleeps 2

Havana Deluxe Two Queen Room Non-Smoking

  • Sleeps 4

Havana Deluxe King Room Non-Smoking

  • Sleeps 2

North Classic King Room Non-Smoking

  • Sleeps 2

West Classic King Room Non-Smoking

  • Sleeps 2

Chelsea Classic Room 1 King Non-Smoking

  • Sleeps 2

Chelsea Classic Room 2 Queen Non-Smoking

  • Sleeps 4

North Deluxe King Room Non-Smoking

  • Sleeps 2

Havana Executive King Room With Ocean View

  • Sleeps 2

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

7.0 out of 10
Good
(312 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA DELUXE ROOM 1 KING NON-SMOKING

8.4 out of 10
Very good
(172 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

7.8 out of 10
Good
(239 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH CLASSIC ROOM 1 KING SMOKING

7.0 out of 10
Good
(86 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

WEST CLASSIC ROOM 2 QUEEN SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

WEST CLASSIC ROOM 1 KING NON-SMOKING

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

NORTH DELUXE ROOM 1 KING NON-SMOKING

8.0 out of 10
Very good
(35 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

8.0 out of 10
Very good
(147 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

7.4 out of 10
Good
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

HAVANA PREMIUM ROOM 1 KING NON-SMOKING

8.4 out of 10
Very good
(91 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

8.2 out of 10
Very good
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

8.4 out of 10
Very good
(12 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

NORTH CLASSIC ROOM 1 KING NON-SMOKING

7.6 out of 10
Good
(51 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

7.6 out of 10
Good
(29 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

NORTH JUNIOR SUITE 1 KING NON-SMOKING

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH PREMIUM SUITE 1 KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH DELUXE ROOM 1 KING NON-SMOKING

7.6 out of 10
Good
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

7.0 out of 10
Good
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

7.8 out of 10
Good
(58 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

7.0 out of 10
Good
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH JUNIOR SUITE 1 KING NON-SMOKING

7.8 out of 10
Good
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

7.6 out of 10
Good
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

8.6 out of 10
Excellent
(4 reviews)
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

NORTH PREMIUM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

NORTH JUNIOR SUITE KING SMOKING

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

NORTH BI-LEVEL SUITE KING SMOKING

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

NORTH ONE BEDROOM SUITE KING NON-SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

NORTH ONE BEDROOM SUITE KING SMOKING

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

SOUTH JUNIOR SUITE KING SMOKING

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

NORTH CIELO 2 BEDROOM SUITE 2 KINGS NON-SMOKING

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Room Type Assigned on Arrival

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Solana Luxury Room, 1 King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Solana Luxury Room, 2 Queens, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Solana One Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Solana One Bedroom Suite, 2 Queens, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

West One Bedroom 2 Queen Suite-Non-Smoking

  • Sleeps 2

Havana Premium Two Queen Room-Non-Smoking

  • Sleeps 4

South Executive King Room With Sea View-Non-Smoking

  • Sleeps 2

Havana One Bedroom King Suite-Non-Smoking

  • Sleeps 2

West One Bedroom King Suite-Non-Smoking

  • Sleeps 2

North Junior King Suite-Non-Smoking

  • Sleeps 2

South One Bedroom King Suite-Non-Smoking

  • Sleeps 2

Havana Premium King Room-Non-Smoking

  • Sleeps 2

South Deluxe Two Queen Room With Sea View-Non-Smoking

  • Sleeps 2

Chelsea One Bedroom King Suite

  • Sleeps 2

North Premium King Suite-Non-Smoking

  • Sleeps 2

South Junior King Suite-Non-Smoking

  • Sleeps 2

South Deluxe King Room With Sea View-Non-Smoking

  • Sleeps 2

South Premium 2 Queen Suite with Sea View-Non-Smoking

  • Sleeps 4

South Deluxe King Room-Non-Smoking

  • Sleeps 2

North Deluxe Two Queen Room Non-Smoking

  • Sleeps 2

North Classic Room 1 King Smoking

  • Sleeps 2

South Deluxe Room 2 Queen Non-Smoking

  • Sleeps 4

West Classic Room 2 Queen Smoking

  • Sleeps 4

North Junior Suite King Smoking

  • Sleeps 2

North Premium Suite King Smoking

  • Sleeps 2

Solana 1 Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 2 Queens, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 1 King, Non-Smoking

  • Sleeps 4

Solana Luxury Room, 1 King, Non-Smoking

  • Sleeps 4

Solana 1 Bedroom Suite, 2 Queen, Non-Smoking

  • Sleeps 4

Solana Luxury Room, 2 Queens, Non-Smoking

  • Sleeps 4

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About this property

Tropicana Atlantic City – A Caesars Rewards Destination

On beach with indoor pool, near Tropicana Casino
Catch some rays at the beach or spend the day relaxing at Tropicana Atlantic City – A Caesars Rewards Destination's full-service spa. Then enjoy a meal at one of the resort's 20 restaurants. Housekeeping is available on request.
Tropicana Atlantic City – A Caesars Rewards Destination offers 2379 accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Guests aged under 21 years old are not allowed in the swimming pool.

Sea Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the restaurant at Tropicana Atlantic City – A Caesars Rewards Destination. During your stay, you're just a quick walk from Atlantic City Boardwalk. Enjoy features like 20 restaurants, 2 poolside bars and 2 coffee shops/cafes.
  • Options for a bite to eat or a refreshing drink include 20 restaurants, 2 coffee shops/cafes, 2 poolside bars and 15 bars/lounges
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body wraps, aromatherapy or deep-tissue massages at Sea Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the restaurant
  • Steps from Tropicana Casino and 5 minutes on foot from Atlantic City Boardwalk
Tropicana Atlantic City – A Caesars Rewards Destination offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 15 bars/lounges.

There's an onsite business centre. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Tropicana Atlantic City – A Caesars Rewards Destination. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Atlantic City resort.

Chelsea Five Gastropub – On-site restaurant.
Hash House A Go Go – On-site restaurant. Open daily.
IL VERDI – On-site restaurant. Open selected days.
Starbucks – On-site coffee shop. Open daily.
Carmine's – On-site restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 15 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 20 restaurants
  • Snack bar/deli

Restaurants on site

  • Carmine's
  • Chelsea Five Gastropub
  • Hash House A Go Go
  • IL VERDI
  • Starbucks

Things to do

  • 150 gaming tables
  • 2,400 slot machines
  • Arcade/game room
  • Casino (125,935 square foot of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 55 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Tourism fee: USD 7.54 per accommodation, per night
  • Resort fee: USD 31.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Reservations for this property are held until 10 PM on the day of arrival. Guests who arrive after 10 PM will be charged equal to 1-night room rate plus tax.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casino Tropicana
Resort Tropicana
Tropicana
Tropicana Casino
Tropicana Casino & Resort
Tropicana Casino & Resort Atlantic City
Tropicana Casino Atlantic City
Tropicana Casino Resort
Tropicana Resort
Tropicana Resort Casino
Atlantic City Tropicana
Tropicana Atlantic City
Tropicana Hotel Atlantic City
Tropicana Resort Atlantic City
Tropicana Casino Resort Atlantic City
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Tropicana Hotel
Tropicana Atlantic City Resort
Tropicana Resort Atlantic City
Tropicana Casino Resort
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City

Tropicana Atlantic City – A Caesars Rewards Destination Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6355 out of 16288 reviews
Rating 8 - Good. 3392 out of 16288 reviews
Rating 6 - Okay. 2504 out of 16288 reviews
Rating 4 - Poor. 1737 out of 16288 reviews
Rating 2 - Terrible. 2300 out of 16288 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIE

Stayed 1 night in Sep 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Damon

Travelled with partner
Disliked: Cleanliness, amenities
The room was dirty they gave us an handicap room so for the whole time we was there the bathroom was filled with water all over the entire bathroom floor , for the price I expected a way better stay.
Stayed 2 nights in Aug 2025

8/10 Good

vivian

Travelled with family
Liked: Staff & service, amenities
Staff nice
Stayed 1 night in Sep 2025

10/10 Excellent

Tristan, morrisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really fun time for my first time in A.C.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff need improvement

Hotel room was great and large. Checking was very poor, staff chatting to each other and not explaining charges being made.
Stayed 4 nights in Sep 2025

10/10 Excellent

Perry

Stayed 1 night in Sep 2025

4/10 Poor

Jared

Liked: Staff & service
Disliked: Property conditions & facilities

A bit worn

Room was very outdated.
Stayed 3 nights in Sep 2025

8/10 Good

Wendy, Flushing

Travelled with group
Liked: Cleanliness, staff & service, amenities
Close to the beaches
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Days Inn was better

From ths time you walked through parking lot elevator, it felt old, out dated. I understand the hotel has been here a while but a fresh paint job would.have been nice. Check in kiosk did not work. We had to walk amost 10 minutes to the front desk. Once there it took nearly 45 minutes to check in. 1 person at the counter. Then while waiting other guest would cut in line to complain how their service and room were terrible. We asked for a non smoking room. We get in and the room smelled like an ashtray.
Stayed 1 night in Sep 2025

10/10 Excellent

Beryl, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Everything we needed was done immediately. Hotel is great, accessible pools, variety of restaurants.
Stayed 3 nights in Sep 2025

6/10 Okay

Jim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
I reserved 5 West Tower rooms, but they turned out to be changed to different towers without notice. Plus, the front desk guy was unhappy about our requests. They wasted our time at the front desk checking in.
Stayed 1 night in Sep 2025

6/10 Okay

chinmoy

Stayed 1 night in Aug 2025

10/10 Excellent

Bayron

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel casino tiene todo a la mano
Stayed 1 night in Sep 2025

10/10 Excellent

Diovany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lorna

Stayed 1 night in Sep 2025

4/10 Poor

Zoraida, Bronx

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Maya

Disliked: Staff & service, property conditions & facilities
Very disappointed and not as expected, not clean, not professional, the hallways are stuffy, the rooms are not 2.5stars, very big place, you can easily get lost
Stayed 1 night in Aug 2025

8/10 Good

Sheena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

ildiko

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Sharona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so good

The room i got was dirty, filty and smelt like smoke. Some of the staffs were polite and friendly while others need more training as to how to handle guests. I ended my stay after one night. This is not a spot for people who really wants to relax.
Stayed 3 nights in Sep 2025

6/10 Okay

Gajendra

It need to clean the washroom more
Stayed 3 nights in Aug 2025

4/10 Poor

Ian

Business traveller, Travelled with partner
When I checked in, they no longer had the room that I reserved and had to give me a different room and a different part of the building. Not the worst thing, but I want in the room that I wanted specifically and there was nothing they can do. I want one king size bed and they only had queen size bed that would not budge on that. I believe there was more they could’ve done for me and didn’t make any effort to do so. They gave me a five dollars off coupon for my troubles. Also, in the room, there was a nonstop, whining, hum that did not stop for one moment it was distracting the entire time.
Stayed 2 nights in Sep 2025

2/10 Terrible

Aaronetta, Brooklyn

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
On day two of my two day stay, i woke up with little bug bite marks all over my body, and now parts of my body are RED, itchy and swollen. I feel disgusted and I'm itching all over my body.
Stayed 2 nights in Sep 2025