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Rating 10 - Excellent. 129 out of 447 reviews
10 - Excellent
129
Rating 8 - Good. 158 out of 447 reviews
8 - Good
158
Rating 6 - Okay. 101 out of 447 reviews
6 - Okay
101
Rating 4 - Poor. 38 out of 447 reviews
4 - Poor
38
Rating 2 - Terrible. 21 out of 447 reviews
2 - Terrible
21
8.2/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
PAUL
Travelled with partner
9 Aug 2025
Liked: Cleanliness
Disliked: Staff & service
I liked:
the very comfortable bed
the size of the room
I disliked:
the check-in was a disaster - room wasn't ready and moved to another room eventually
the shower pressure was pathetic
The room was not cleaned properly. 5 of the 6 glasses had lipstick / lip marks on them, there was a disposable floss item in the floor, one of the towels had a mark / stain (like fecal matter) and there were items in the drawer left from a previous guest.
The reception staff were very apologetic and quick to act on this.
The room was extremely noisy with little to no sound proofing between rooms and the built in tv speakers in the neighbouring bathroom blasting into our own.
Rooms are too hot and reception told us they didn't supply fans. The place feels like a ghost town. There's no choice of stuff to do as most of things are closed. The place would benefit from a pub garden and another building with spa pool for the adults.
Julie and I had a great stay at the hotel. Unfortunately we had to take Alfie, Julie’s scruffy wee dog at the last minute. I spoke to someone at the hotel and they kindly moved us to their sister hotel next door that allows wee hairy animals. We certainly would return again. I might even consider inviting Alfie as he enjoyed his stay too 😊.
We arrived at 15.20 and was told check-in was not until 4pm , yet on hotels.com it said from 3pm , we went a walk and came back just after 4pm and had to wait another 15mins, we were then given the key to our room, it was a king size bed we had booked and getting to the room it was 2 singles , they said they would rectify this as it could be kinged , which we found out just ment putting a mattress topper on top of the 2 singles , had a terry nights sleep , definitely not what we were expecting and would not recommend this hotel in fact I would say go elsewhere and don’t waste your money
Booked Morlich but was not told that restaurant would not be open. Also breakfast we had to go to another hotel. The bar was open but limited to what was available. We were also offered an upgrade by email to be told not available and email shouldn’t of been sent. Swimming pool once again in other hotel which not idea when no robes in room. Quite disappointed at the fact none of these things were advised before we booked or arrived. I even called to check reservations as were bring some Italians first visit to Scotland and still was not advised on online chat or on the phone.
The Morlich was the perfect location for me as I was attending a conference in the adjacent venue. Very comfortable room, with plenty of space. Lovely shower. Robes and slippers provided. My only slight criticism is that the lift was very dated and I felt a little concerned about using it. Also, breakfast wasn't served on the premises. I had to go to the food court in the conference centre. Personally I found this inconvenient for me because I have mobility issues which meant that I had to drive around to the building then back to the hotel afterwards. But I would be better prepared next time.
Overall, it was a lovely place to stay, and a good base for exploring Aviemore. The staff were very welcoming and helpful too.
The rooms are older, the soundproofing is worse, the lift is still broken, but overall it's more comfortable and the restaurant is nice with lots of breakfast options.
Can’t fault MacDonald Hotels. The service was excellent in the restaurant and at reception. The TV and heating worked and the bed was comfortable. I only hope you are treating your staff well and paying them well over the minimum wage.