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Hotel Victoria

4.0 star property
VIP Access

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Photo gallery for Hotel Victoria

Hotel Victoria offers easy access through its revolving door entrance.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable armchair.
Enjoy meals in this stylish dining area with a table set for two, a vase, and a glass.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and beautiful plant arrangement.
Welcome to BAR&BISTRO, where a modern facade and large windows invite you to enter.

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Queen Room

Classic Queen Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Queen Room

9.4 out of 10
Exceptional
(33 reviews)
  • 19.8 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior room with sofa

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Victoria Suite

Victoria Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Victoria Suite

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Queen Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Victoria Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Victoria Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room with Sofa

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room with Sofa

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Hotel Victoria

Hotel in Basel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Hotel Victoria offers 107 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Victoria's great location. During your stay, you're just a quick walk from Via Gottardo. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Bar & Bistro
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Via Gottardo and BIS Tower
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Victoria. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Bar & Bistro – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Bistro

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,209 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 27 per person
  • Self-parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 389 out of 517 reviews
Rating 8 - Good. 109 out of 517 reviews
Rating 6 - Okay. 12 out of 517 reviews
Rating 4 - Poor. 6 out of 517 reviews
Rating 2 - Terrible. 1 out of 517 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and tram. Bathtub was hard to get in and out of. Too high.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never ever again Basel.

Starting with the good points. It’s very close to the SBB train station. Now the bad. It’s crazy noisy. I was in room 126 and every morning delivery trucks turned up at 4 AM right outside my window. Avoid. When I complained was told we are busy. Good for them. No kettle in the room, told they are illegal 🙄 and to make coffee flavoured tea using the coffee machine. So had to go to Starbucks for tea at £4 a pop. Shower is lukewarm - horrible. Rooms are tiny bathroom claustrophobic. Checking out they couldn’t print a receipt 🙄.
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dario C

Stayed 1 night in Feb 2025

10/10 Excellent

Sinem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nina Louise, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff onsite are very helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to transport
Stayed 1 night in Jan 2025

4/10 Poor

Josephus, Fulton

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Margritte, Mt. Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located directly across from the train station. Our stay included complimentary passes to public transportation, with stops for the tram and bus just outside the hotel. Plenty of restaurants and shopping within walking distance. The staff was incredibly helpful and the room was perfect for the two of us, with very comfortable beds and pillows. We thoroughly enjoyed our stay and will come back if we find ourselves in Basel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence R, Springville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the location was ideal for our needs. The staff was friendly and helpful. The Basel Card they provided was very useful.
Stayed 1 night in Dec 2024

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, very close to Basel train station and the main tram line stop. Bed was very comfortable and the shower was big with great water pressure. Front desk staff was friendly and welcoming. Would definitely stay here again.
Stayed 4 nights in Dec 2024

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basel for the Christmas markets

Went to Basel for the christmas markets; location is perfect across the stress from the main train station ; many trams and buses there also; went to various cities for their markets and the location was made this easy ; room is basic for europe; sink not that large but adequate ; the breakfast was also basic not a large assortment but had enough choices.; room was quiet; staff was courteous.
Stayed 9 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raphael

Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and went out of their way to set up up to go the Alps when our tour was cancelled. It was a beautiful hotel across the street from the train station and walkable to many restaurants and shopping.
Stayed 2 nights in Nov 2024