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Cairns Plaza Hotel

Property class: 4

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Photo gallery for Cairns Plaza Hotel

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi
Suite, 1 King Bed, Ocean View | View from room
Exterior
Outdoor pool, pool loungers
Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
145 The Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪9 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪13 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(73 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Studio | View from room

Studio

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 4

Suite

  • Sleeps 4

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 4

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Land view from property
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  • Pool
  • Parking included
  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,019 reviews
The price is CHF 88
includes taxes & fees
30 Apr - 1 May
Cairns Harbourside Hotel

About this property

Cairns Plaza Hotel

Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Muddy's Playground. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Cairns Esplanade and 15 minutes on foot from Cairns Central Shopping Centre
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cots (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Stayed 4 nights in Jan 2026

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, spacious and clean...super areas for food and drinks ...walking distance most
Stayed 3 nights in Jan 2026

8/10 Good

Hailin, Kirkland

Travelled with family
Liked: Cleanliness, staff & service
The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret. One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.
Stayed 3 nights in Jan 2026

10/10 Excellent

WENJIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good location, reasonable amenities. Not fancy but good value. Only thing I can complain about is the bed is too soft for me.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms clean and comfy would stay here again if we were to revisit this area. It’s walking distance to the town, great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Very clean room, very helpful staff, great to have a laundry as we got caught in a storm and managed to dry all our clothes. Staff very helpful with information on what to see in the areaand where to eat
Stayed 3 nights in Dec 2025

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of this hotel is perfect. Walking distance to all attractions. All of the staff are very friendly. Very satisfied with my booking.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Dec 2025

10/10 Excellent

Jodi

Stayed 4 nights in Dec 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room had a nice view clean spacious and the people at the desk were very accommodating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really amazing, pleasant, professional, friendly and so very helpful with tour information and general directions! Best ambassadors for a property we have encountered on our Australian holiday! In addition the condition and location of the property were great.
Stayed 2 nights in Nov 2025

6/10 Okay

Wade

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Spacious comfortable room. Quiet, great view. Easily adjustable temperature in room. Beach towels and umbrellas available as needed.
Stayed 3 nights in Nov 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous balcony looking out over sea. Friendly staff on reception and very helpful. Best pool.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2025

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Exceptionally helpful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Great location next to seafront and Muddies for sunrise breakfast
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The shower was terrible, no water pressure. The rooms are not sound proofed. We could hear the bathroom of the room above us being used. The staff were very friendly, and it was nice to have the room serviced daily. We had no trouble with car parking even though there were not many spaces. Location was great, close enough to walk everywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay fairly close to the action free parking is great lo ely views from ocean side room. Lovely helpful staff a 24/7 desk is a bonus
Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
The room was clean and comfortable and a very good service was done after our first night. Staff were friendly and helpful. The handy location and great view from our balcony were welcome.
Stayed 2 nights in Oct 2025

8/10 Good

Samrat

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025