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Cairns Plaza Hotel

4.0 star property

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Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi
Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Suite, 1 King Bed, Ocean View | View from room
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
145 The Esplanade, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Esplanade Lagoon
    ‪9 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪13 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(73 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Studio

Studio | View from room

Studio

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(86 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 4

Suite

  • Sleeps 4

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 4

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About this property

Cairns Plaza Hotel

Hotel with free parking, steps from Cairns Esplanade
Along with an outdoor pool, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Cairns Plaza Hotel offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Cairns Plaza Hotel. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the pool and the location
  • Steps from Cairns Esplanade and Muddy's Playground
As a guest of Cairns Plaza Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Cairns Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 February 2026 to 12 February 2026 (dates subject to change).
The property will be renovating from 13 February 2026 to 19 February 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42.0 per stay.
  • Cots (infant beds) are available for AUD 16.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cairns Plaza Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Plaza
Cairns Plaza Hotel
Cairns Plaza Hotel Hotel
Cairns Plaza Hotel Cairns
Cairns Plaza Hotel Hotel Cairns

Cairns Plaza Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Great location next to seafront and Muddies for sunrise breakfast
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The shower was terrible, no water pressure. The rooms are not sound proofed. We could hear the bathroom of the room above us being used. The staff were very friendly, and it was nice to have the room serviced daily. We had no trouble with car parking even though there were not many spaces. Location was great, close enough to walk everywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay fairly close to the action free parking is great lo ely views from ocean side room. Lovely helpful staff a 24/7 desk is a bonus
Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
The room was clean and comfortable and a very good service was done after our first night. Staff were friendly and helpful. The handy location and great view from our balcony were welcome.
Stayed 2 nights in Oct 2025

8/10 Good

Samrat

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Roelof De

Stayed 8 nights in Sep 2025

8/10 Good

Kaleb

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurants nearby
Stayed 2 nights in Sep 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet position with good view and nearby facilities
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy and safe parking, and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is very clean and very comfortable, serviced everyday. We get fresh towels everyday, beds are done everyday, we were very thankful. Very close to everything. Public transpo is very easy $1 return trip everywhere we go, no need for car. Lots of restaurants near the hotel. Walk along the esplanade is the best thing everyday, hotel is overlooking the esplanade, only few steps away. Our stay was very convenient. Price is very good for the location. Peter(owner) and all the staff were very nice and very helpful. Place is well maintained. Close to all the attractions. Definitely will book again. Very convenient to everything we needed. Thank you.
Stayed 9 nights in Sep 2025

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an ideal location. It is close to all the Cairns restaurants but just far enough away to be much quieter than most. It is on the Esplanade and opposite the amazing Muddy's playground area which provides hours of free entertainment for young children. The staff were all helpful and friendly, with special mention going to liv, for her friendly and helpful service.We had a room on the top floor facing the Cairns waterfront and we enjoyed watching all the boats/ships coming and going. I probably shouldn't be sharing this hidden gem as we will definitely want to be returning in the future!
Stayed 8 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New pool area was great and staff were lovely. It feels like they are doing their best with an old building. Rooms are clean and comfortable. Walkable distance from the shops and Muddy’s playground and cafe is right outside if you can’t be bothered walking. Top tip: great food in muddy’s but be prepared for the wait as it gets very busy.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely staff; close seafront easy walk to restaraunts
Stayed 1 night in Sep 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 9th trip to Cairns and the first time staying at the Cairns Plaza Hotel, which is by far out favourite place to stay now. It is located in a quieter end of the esplanade which we really enjoyed but still well within walking distance of downtown Cairns. The hotel was very clean, staff were exceptionally helpful, and the room was comfortable and very spacious.
Stayed 7 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back.
Stayed 6 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
I love the location, right on the Esplanade and a short walk to the CBD with numerous dining options. The view over the harbour is amazing and there is plenty of on site parking. The rooms are spacious with small balconies
Stayed 3 nights in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location on the Esplanade in Cairns, sea view amazing. Staff very friendly and helpful. Easy parking and close enough to walk to numerous dining options and attractions. Apartment clean and well furnished. Only a couple of things needed to improve our stay: air conditioning was a bit noisy sometimes at night. An ottoman would been useful in the lounge instead of the large coffee table. Would recommend this hotel to others!
Stayed 10 nights in Sep 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has been newly refurbished. It is in a great location opposite the harbour, walking distance to shops and restaurants but in the quiet end of town. Staff are very friendly. We'd stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Jeff

We enjoyed the location - handy to boardwalk, Muddy’s cafe and lagoon nearby. The room was very big and the bathroom very small which had a skin breaking doorstop positioned next to the WC. The bed was very comfy and aircon worked well
Stayed 3 nights in Sep 2025

8/10 Good

raksha

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2025