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Garza Blanca Resort & Spa Cancun

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Front of property
Property video
On the beach, white sand, free beach cabanas, sun-loungers
Three Bedroom Loft | Premium bedding, down duvets, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, North Beach
    ‪45 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Swim Up 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Premium bedding, down duvets, in-room safe, desk

One Bedroom Swim Up

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

  • Ocean view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Ocean View 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for One Bedroom Suite

Premium bedding, down duvets, in-room safe, desk

One Bedroom Suite

  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

  • Ocean view
  • 403 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Three Bedroom Loft

Three Bedroom Loft | Premium bedding, down duvets, in-room safe, desk

Three Bedroom Loft

  • Ocean view
  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite 2 Queen Beds

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Junior Suite Ocean View 2 Queen Beds

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Swim Up 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Junior Suite Swim Up 2 Queen Beds

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Upgrade Mousai Cancun

Upgrade Mousai Cancun | Premium bedding, down duvets, in-room safe, desk

Upgrade Mousai Cancun

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Aerial view
Garza Blanca Resort & Spa Cancun - All Inclusive
Punta Sam
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,012 reviews
The price is CHF 466
includes taxes & fees
19 Jun - 20 Jun
Garza Blanca Resort & Spa Cancun - All Inclusive

About this property

Garza Blanca Resort & Spa Cancun

Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Garza Blanca Resort & Spa Cancun offers 45 air-conditioned accommodations with a safe and complimentary bathrobes. Beds feature down duvets and premium bedding. This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a separate bath and shower and bidets. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 hot tubs are on site.

Children aged under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Garza Blanca Resort & Spa Cancun. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Treat yourself to hydrotherapy, aromatherapy or massages at Spa Imagine
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Some rates at Garza Blanca Resort & Spa Cancun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Blanca Blue – On-site fine-dining restaurant.
The Food Truck – On-site seafood restaurant. Open daily.
The Snack – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping centre
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 164 reviews
Rating 8 - Good. 22 out of 164 reviews
Rating 6 - Okay. 15 out of 164 reviews
Rating 4 - Poor. 9 out of 164 reviews
Rating 2 - Terrible. 12 out of 164 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

So Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staffs, room fixtures,
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Garza Blanca is a wonderful “new-feel” resort, in a quieter area outside the busier Cancun hotel zone. The friendly staff was very helpful and addressed a small problem in our room promptly. Our room was spotless! There is a great variety of food options on the property and the white sandy beach and outdoor pool areas are super. My husband particularly appreciated the gym facility.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Laina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lucélia Gontijo Da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, cozy and clean rooms, especially the variety of food and kind staff!! We will definitely return!!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

jannaiah chowdary

Liked: Amenities, property conditions & facilities
Beautiful location Courteous staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, property conditions & facilities
great stay. had fun. food was great.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Food, service, staff, amenities all just wonderful!
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very beautiful. We enjoyed our stay and had such a great time.
Verified

10/10 Excellent

Wissam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

RaquelRrsRaquraq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. I strongly recommend for all ages and families.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we got was awesome. Just a beautiful place.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay here so much! Would definitely recommend or stay here again. Garza Blanca is so nice and the staff is so friendly
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing amenities and restaurants and it’s sister property next door is just as nice with even more restaurants awesome property!!
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy the swim up suite and a great view of the ocean
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing They just need a better beach
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like royalty excelent service and view
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best resorts in Cancun area. Food, service and building were amazing. Luis take great care of me and my family.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. No night life but a great relaxing property.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service service, staff, cuisine, room, grounds - the works. Would gladly stay again....jusy never through Expedia again.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Madison Sturgeon

Liked: Cleanliness, staff & service, property conditions & facilities
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

ALEX V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024