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Palacio de Santa Inés hotel

3.0 star property
VIP Access

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Photo gallery for Palacio de Santa Inés hotel

Relax in the hotel's inviting lobby, featuring a central fountain, comfortable seating areas, and a balcony with a railing.
Creator video
Enjoy a casual dining experience with wooden tables, checkered table runners, and framed artwork on the walls.
Classic hotel room with a large bed, white towels, and a cozy throw blanket.
Experience the grandeur of this spacious room with a high ceiling, ornate skylight, and lush greenery.

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Cuesta Santa Ines 9, Granada, Granada, 18010
  • Plaza Nueva
    ‪2 min walk‬
  • Alhambra
    ‪2 min walk‬
  • Granada Cathedral
    ‪6 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, desk

Family Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, desk

Single Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, desk

Double Room

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, individually decorated, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View (Alhambra)

Superior Double Room, City View (Alhambra) | Minibar, in-room safe, individually decorated, desk

Superior Double Room, City View (Alhambra)

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palacio de Santa Inés hotel

Historic hotel in Granada with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palacio de Santa Inés hotel offers 35 accommodations with minibars and a safe. Each accommodation is individually decorated. Cable televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Granada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Palacio de Santa Inés hotel's great location. During your stay, you're just a quick walk from Alhambra. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the central location
  • Within a 10-minute walk of Alhambra and Granada Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palacio de Santa Inés hotel, you'll find a library, a vending machine, and multilingual staff. There are 3 meeting rooms available. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Palacio de Santa Inés hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
24-hour room service is available.

Languages

Arabic, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19.50 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 12 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 18 January and 18 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 19.5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Palacio de Santa Inés hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Domus Selecta
Domus Selecta Palacio Santa Ines
Domus Selecta Palacio Santa Ines Granada
Domus Selecta Palacio Santa Ines Hotel
Domus Selecta Palacio Santa Ines Hotel Granada
Palacio Santa Inés Hotel Granada
Palacio Santa Inés Hotel
Palacio Santa Inés Granada
Palacio Santa Inés
Palacio De Santa Ines Granada
Palacio De Santa Ines Hotel Granada
Domus Selecta Palacio De Santa Ines
Palacio De Santa Inés
Palacio De Santa Ines
Palacio de Santa Inés hotel Hotel
Palacio de Santa Inés hotel Granada
Palacio de Santa Inés hotel Hotel Granada

Palacio de Santa Inés hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1010 reviews
Rating 8 - Good. 232 out of 1010 reviews
Rating 6 - Okay. 54 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 12 out of 1010 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally situated. Located in a historic building.

Hotel built in a building dating from 1520 so it is not ultra luxurious. But it is very clean and comfortable. Breakfast is in a smallish room and can seem very cramped when full. Ideally situated for the Alhambra and Albaycin neighborhood.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, good views of Alhambra
Stayed 2 nights in Apr 2025

10/10 Excellent

Nursuna, scarsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff, helpful, smiling, professional.. Had a wonderful stay. Thanks.
Stayed 1 night in Apr 2025

4/10 Poor

Mona

Disliked: Property conditions & facilities
It was ok. Pictures are nicer then the place
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a historical renovation, tastefully done, each room slightly different from the next and a relaxing lobby. The building is tucked away, not on the street. The best part, however, was how helpful the staff were. They helped locate places we had booked, like flamenco dances up in the caves, gave us maps and directions for everything, stored our luggage, helped with boarding passes, and were just generally friendly and available.
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were AMAZING! Helped with reservations to the best Flamenco show! Were so kind. Room was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located just off a small, but busy street, and near a plaza. It appears to be an older building with charming character. The staff are very friendly and helpful. Shower is nice, but temp varies with how much others are using water. If the windows are open there is a lot of steet noise, but if closed it is generally quiet. Sometimes one can hear activity in the next room. Bed was comfortable. Breakfast has a very good selection, but items needing to be hot are not always so. Several good tapas places very close.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce, KNOXVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect.staff room etc is excellent
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Ivonne Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y atención inmejorable . Volvería sin pensarlo ! La ubicación no puede ser mejor !
Stayed 1 night in Apr 2025

10/10 Excellent

Persient

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get an upper floor rear building room with a view of the Alhambra; it’s worth the upcharge. Breakfast buffet had a good selection of food. Our refrigerator didn’t work even after the in-house service person thought he fixed it. Management replaced the refrigerator on our second day. One tip on the electrical system of the room: there are two wall switches by the door, one operates a ceiling light, one appeared to do nothing. Apparently that second switch is a master control for some, but not all wall outlets and lights. It would be nice if management explained that. The hotel is located in a restricted access area. It can only be accessed on foot or by taxi. Streets are extremely narrow with little to no sidewalk width. The last half block is stairs.
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Staff & service

Historical spot not fully polished

I like this hotel, as it has a lot of character and has history. Breakfast is good. Room is worn with faded walllpaper, bed squeaked but had an antique style. In afternoon we took nap and noted lots of noise from outside ( flamenco place and club outside our window). I was able to close windows and shutters (old style) which kept the noise out overnight. AC was ok. Our room is above main lobby(picture with columns) accessed via steps. Other rooms in back have elevator. Again is this a hotels.com special as we were closet to nightclubs, intersection and had to walk up stairs. Hotel is in old section, main road along river gets very busy, we walked from Grand Via with bags about 10 minutes
Our room was left of top of palm tree
Stayed 1 night in Mar 2025

4/10 Poor

Yi

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Positive: Good location for shopping and dinning. Staff is nice. Negative: bed sheet was not replaced, hair found in the bed. All the guests in our 3 rooms said they feel itch in the body when sleeping. The room has a smell of mold. It is impossible for us to drive to the hotel since the road is too narrow to pass. We have to drive our 2 cars to the parking lot suggested by the hotel and take taxi from the parking to the hotel. We called 1 big taxi for 10 euro and 1 small taxi for 5 euro. The hotel promised to reimburse the whole single ride but finally it just reimbursed 7 euro for the 2 taxi. I highly recommend not to stay in this hotel especially when you have a car!
Stayed 1 night in Apr 2025

10/10 Excellent

HYEWON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very old building in a great neighborhood. It's quiet at night. The staff are very friendly and helpful. I highly recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful 16th century building. Everything was great. Breakfast facilities a little crowded, but understandable given limitations of room size. The only property that notified me about the parking and advised parking garage and paid for the taxi to hotel. That is good customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great pick for a hotel in Granada, with all the restaurants and the Alhambra near by. The taxi station is down the street. Hotel called us a taxi at 6am and it arrived in one minute
Stayed 1 night in Mar 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service. Very friendly and helpful staff.
Stayed 3 nights in Mar 2025