Smooth check in no issues.
Room has last persons Kirby's down side of bed. Mould round shower tray and tiles and shower didn't drain as quick water was coming out. Urine crystallised in toilet lid.
Bar closed at 12 whilst guest left from function and was going to reopen for staying guest, we stood at bar awaiting the reopen girl asked what she could get me I asked for 2 packs of crisps as no room service and her reply was the bar is shut? I said why did you ask what I would like? So fywe speaking to manager he has no issues with the selling of crisps. We have stayed here before but unfortunately I think that will be our last and that's a shame.
Fantastic staff, as good if not better than any 5* hotel Iâve ever stayed in. The lobby bar and the 1808 bar are super. The food and portions great and reasonably priced. Location great!
Great job to the tram that makes it all work.
The staff were great but Iâm not sure why the room was a superior double as it was very standard but it was clean and comfortable
The only downside was when maintenance was done next door without any warning and outside the window there was a huge skip which meant the curtains were constantly closed
The staff at the hotel were all lovely people which made our stay something special. Our only negative comment is the TV in the room is way too small and the remote was very worn. The breakfast and dinner quality & options were excellent, prices were all good and service at all levels was top rate. Thank you to all the staff!
We would highly recommend this hotel
Other guests were very noisy for a Saturday morning between 6:30am + 8:30am. The cleaner also tried to enter at 9:30am. The bed was very uncomfortable unfortunately. However staff were kind, check in was easy. I enjoyed the ease of it.