Very clean room well serviced. Extremely comfortable bed and well heated rooms in December. We had a suite which was ideal for our short stay..
We were less happy with the many stairs, to get there although to be fair it was mentioned clearly in guest information. The old building is a real Greenock icon, but suffered from a leaking roof resulting in drips albeit during a storm with torrential rain. Had a nice meal in the restaurant on the first evening.
Very happy to returnnnext year though.
While we booked the wrong day, our mistake however the hotel's attitude was not what I expected. It was pay for another night, which we had no choice but to ask if we wanted to include breakfast again that was disappointing.
Booked room based on the picture on the web, but got accommodation in the smelly basement with no sound proof. Stay only one night. Did not meet my expectation.
Great choice at breakfast. Healthy as well as a good old fry up.
Staff were very friendly without being overbearing. We will definitely be staying here again