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JUFA Hotel Hamburg HafenCity

4.0 star property

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Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Triple Room | Room amenity
Children’s activities
Daily buffet breakfast (EUR 21 per person)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Versmannstrasse 12/14, Hamburg, 20457
  • Place, Mehr!-Theater am Großmarkt
    ‪7 min walk‬
  • Place, Hamburg Wholesale Market
    ‪9 min walk‬
  • Place, Hamburg Cruise Center
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Room amenity

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (3 Persons)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (3 Persons)

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Single Bed

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About this property

JUFA Hotel Hamburg HafenCity

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services. Change of towels is available on request
JUFA Hotel Hamburg HafenCity offers 220 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at JUFA Hotel Hamburg HafenCity. During your stay, you're just a quick walk from International Maritime Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 2-minute drive from Hamburg Cruise Center and a few minutes from Miniatur Wunderland
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly JUFA Hotel Hamburg HafenCity. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
On-site venue – buffet restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 September 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Self-parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg