Serena Home & Apartment Hanoi

2.0 star property

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Photo gallery for Serena Home & Apartment Hanoi

Superior Double Room
Superior Double Room
Studio Suite
Superior Double Room | Interior
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
62 Ngoc Ha, Ba Dinh, Ha Noi, Ha Noi, 100000
  • Place, Ho Chi Minh Museum
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪5 min walk‬
  • Place, West Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

Superior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room Single Use

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Business Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Serena Home & Apartment Hanoi

This guesthouse features express check-in.
Serena Home & Apartment Hanoi offers 13 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature down duvets. Kitchenettes offer fridges and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste.

This Hanoi guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. Televisions come with Netflix. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

During your stay at Serena Home & Apartment Hanoi, you're just a quick walk from Ho Chi Minh Mausoleum.
  • Free Wi-Fi (speed: 50+ Mbps)
  • 9 minutes by foot from Ho Chi Minh Mausoleum and a 4-minute drive from Hoan Kiem Lake
Serena Home & Apartment Hanoi offers its guests express check-in. The front desk is open around the clock.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room refrigerator

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 30-inch TV
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Serena Home & Apartment Hanoi Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026