Baymont by Wyndham Helen

2.5 star property

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Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Business centre
Lobby
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Suite, Jetted Tub, Park View, Balcony, Non-Smoking

  • Sleeps 2

Mountain View Room With Two Queen Beds

  • Sleeps 4

King Room - Mobility Access/Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room with Hot Tub - Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Suite with Sofabed Balcony and Fireplace

  • Sleeps 2

2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 4

1 King Bed, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 2

King Room With Balcony And Mountain View-Non-Smoking

  • Sleeps 2

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About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the clean guestrooms and the location
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

5.8
Rating 10 - Excellent. 183 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 195 out of 1001 reviews
Rating 4 - Poor. 198 out of 1001 reviews
Rating 2 - Terrible. 239 out of 1001 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy leaving an honest review. The Baymont in Helen was a fun stay for me and my family. We had a room with 2 queen beds and a balcony. The view was great from the balcony and the beds were really comfortable.
Stayed 2 nights in Oct 2025

6/10 Okay

BOBBIE

Disliked: Staff & service, property conditions & facilities
We had a king suite, advertised with a fireplace, balcony, jetted tub. The fireplace did not work, we were informed that is a "december" thing, and would not work until then. Too bad we arrived in October. The balcony was pretty good, faced the park. The jetted tub was ok. A little small, but 2 plump adults can fit alright. The jets are medium force, at best. The bed however was pretty comfortable. The pillows were a little better than the stndard pancake style. The breakfast consists of muffins, cereal, pastries, and pre- made bacon egg cheese biscuits. So, nothing healthy. If that's what you're looking for. Overall, for the price we paid, and even though the fireplace didn't work, I feel like this is a pretty good place to stay if you want a large suite, comfortable bed, and 4-5 minute walk to the Festhalle.
Stayed 1 night in Oct 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Overall for the location and price not bad. The original room we were in had an odor, bad enough for us to call and request to be moved. They were very accommodating and got us in a new room immediately. Would stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Disliked: Staff & service
It’s okay if your bringing your pet with you, I tried to reserve a suite and because I had a dog they denied me so they gave me a room with a king size bed that the mattress needed to be change 10yrs ago so sleeping was not comfortable, and the room smelled like mildew. Carry a plug in to fight the room smell. So paying over $100 a night is not worth but since I had a pet and it was October Fest it was kind of hard to find something else, so overall when they say breakfast is server between 7 and 9 it’s only a danish or a muffing, cereal and some coffee, so if you can afford something more than $100 a night and are traveling without a pet stay away and find something else there is plenty of places in Heaven GA to stay and enjoy the city especially there German food.
Stayed 3 nights in Oct 2025

2/10 Terrible

Scott

Stayed 1 night in Oct 2025

6/10 Okay

maritza, san sebastian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the front desk , was not friendly at all put he gave me an extra placket , the room was clean ,and big the cleaning lady was nice,I’m satisfied , for what I paid for!
Stayed 1 night in Oct 2025

8/10 Good

Cathy

Stayed 4 nights in Oct 2025

2/10 Terrible

Jerri

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given was not clean (beds not made from last guest, trash on the floor, etc.) and the second room had trash left from the cleaning crew. The food was all prepackaged, including the waffles and the coffee was never brewed to ensure all guests could get it when they wanted coffee.
Stayed 2 nights in Oct 2025

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The wall inside the room was dirty with something splashed on it. The entire room had a strong mildew smell. The faucet in the sink splashed water forward and leaked onto the counter when open. Overall the hotel needs maintenance.
Stayed 2 nights in Oct 2025

8/10 Good

James, Cartersville

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Very pet friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean large room
Stayed 1 night in Oct 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

4/10 Poor

Chase

Travelled with family and small children
Disliked: Cleanliness, staff & service
Dirty floors, broken items in bathroom, spoiled milk for breakfast. Not a terrible place though
Stayed 3 nights in Oct 2025

6/10 Okay

Betty

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill I.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. We would dray here again
Stayed 1 night in Oct 2025

4/10 Poor

Sahmir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely old and dirty
Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Stayed 1 night in Sep 2025

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
The door to our room could be opened from the outside with little difficulty after it was closed. There was an air conditioner leak from the room directly over us, and it dripped onto the window sill in our room.
Stayed 1 night in Oct 2025

4/10 Poor

Lynnette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. Carpet was so dirty that when we put our feet in the bed it brought dirt and crumbs and made our white socks turn brown. That could not be from skipping vacuuming once or twice. There was sand on the bathroom floor. The bath tub was nearly flooded when we arrived. The fireplace didn't turn on. They served room temperature egg sandwiches. The ice room smelled like cigarettes. We arrived at night and upgraded or room for a mountain view. Next morning we looked for a mountain but there was only a steep hill. So 80 dollar upgrade was a waste! Staff was pleasant enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating : bathtub not great , toilet hard to flush, sink broken and dripping , mattress needs replaced , parts of tv stand sitting against wall . Kept flops on
Stayed 1 night in Sep 2025

6/10 Okay

Michaelene

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When we got to our room, the door latch/knob was broken. Almost couldn't get into the room. Front desk sent maintenance right away. Door latch was not completely fixed, but we could get in. This is an older hotel, and we were there for only one night. Lots of upgrades need to be done. We would not have wanted to stay more than one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff is extremely helpful and courteous
Stayed 2 nights in Sep 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, room comfort
We have stayed here a lot over the years. Staff is great. Hotel needs some work. Starting to get run down.
Stayed 1 night in Sep 2025

2/10 Terrible

Debra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific

Stayed 1 night in Sep 2025