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The Hey Hotel

4.0 star property

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Photo gallery for The Hey Hotel

Exterior
Single Room (CO2gether) | Living area | TV
Suite | Balcony
Lobby lounge
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

8.4 out of 10
Very good
(25 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

8.8 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

7.2 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

The Hey Hotel

Hotel with free breakfast, 8-minute walk to Mystery Rooms
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hey Hotel. During your stay, you're just a quick walk from Mystery Rooms. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, 3 meeting rooms and multilingual staff
  • On-site recreation includes a ropes course
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Mystery Rooms and 6 minutes from Lake Brienz
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CHF 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 460 reviews
Rating 8 - Good. 131 out of 460 reviews
Rating 6 - Okay. 53 out of 460 reviews
Rating 4 - Poor. 18 out of 460 reviews
Rating 2 - Terrible. 11 out of 460 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Subhendu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing property and warm hospitality

This is an excellent property to stay with family. In the heart of the city connecting both interlaken OST and West. Staffs were extreamly cooperative and liked the room size and the amenities in the hotel. Had an wonderful experience in breakfast as the staffs in restaurant were very warm and welcoming and ensure the guests goes out with a smile
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Stayed 3 nights in Aug 2025

8/10 Good

Pipan

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Aug 2025

8/10 Good

Dominique

Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Overall it’s fine, just wish we have a fridge in the room.
Stayed 4 nights in Aug 2025

8/10 Good

Ray

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location, but choose room carefully

Staff were excellent and the location was really good, but the room (particularly the bathroom) were well below what was expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

miguel

Stayed 2 nights in Aug 2025

10/10 Excellent

Turia

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good location and modern design hotel
Stayed 1 night in Aug 2025

8/10 Good

Padmanabha, Cupertino

Liked: Cleanliness, staff & service
nothing
Stayed 2 nights in Aug 2025

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Deeksha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaifali

Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

naser

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Rooms were ok but worst part was the ac was not working in the room. I asked the front desk and they said it was what it is. It was so pricy and we expect some decent service. Such a waste if money… my family could not sleep in hot weather..
Stayed 1 night in Jul 2025

8/10 Good

Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Just a few steps to COOP. It will be more satisfactory if the breakfast food choice improves.
Stayed 1 night in Jul 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Karen Li Shien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly reception with a modern design area. The room is spacious!
Stayed 1 night in Jul 2025

10/10 Excellent

Nizar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy, and the staff were friendly and accommodating. Although the rooms were warm due to the heat wave, the fan they provided made a big difference.
Stayed 3 nights in Jun 2025

6/10 Okay

Amin

Travelled with group
Liked: Cleanliness
I love to give more stars but I don’t like night staff his name is Anis he is very rude I told him I want higher floor he said this the highest one 2nd we are traveling with our friends the other guy gave the on 4th floor I request he no 2nd floor is highest one so rude bad service A/C was not working cleaning lady was bad so I gave it to 3 star
Stayed 3 nights in Jun 2025

4/10 Poor

Abdul Rehman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

The Worst Hotel Experience We’ve Ever Had We were a group of four couples, each paying over $1,600 for a three-night stay—and it was an absolute disaster. The rooms were in terrible condition, and none of them had functioning air conditioning. Sleeping was nearly impossible due to the heat and discomfort. Even if this place is offered for free, do yourself a favor and avoid it. Truly a horrible experience from start to finish.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tengran

Stayed 1 night in Jun 2025

8/10 Good

Shahbod

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet room. Good breakfast
Stayed 2 nights in Jun 2025