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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

Free daily buffet breakfast
Property video
Sports court
Sun deck
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Place, Neo Fauna
    ‪2 min walk‬
  • Place, Jacó Walk Shopping Center
    ‪5 min walk‬
  • Place, Jacó Beach
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(27 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(31 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Garden View

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(17 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Accessible, Garden View

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Jaco Beach All-Inclusive Resort

At Best Western Jaco Beach All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the beach or spend the day at a complimentary water park.
Best Western Jaco Beach All-Inclusive Resort offers 100 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Jacó property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Jaco Beach All-Inclusive Resort. During your stay, you're just a quick walk from Neo Fauna. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at El Puerto, a buffet restaurant that serves international cuisine
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes volleyball, a playground and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Jacó Beach and 11 minutes from Rainforest Adventures Jaco
  • Airport shuttle service available for a fee
Best Western Jaco Beach All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Best Western Jaco Beach All-Inclusive Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and an arcade/games room are also featured at the family-friendly Best Western Jaco Beach All-Inclusive Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Jacó property is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
El Puerto – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Football
Tennis
Volleyball

Lessons/classes/games

Cooking

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Jaco Beach All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1006 reviews
Rating 8 - Good. 314 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 51 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matan Ori

Stayed 3 nights in Feb 2026

8/10 Good

Garth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was pleasant to talk with and always helpful.
Stayed 4 nights in Jan 2026

6/10 Okay

Courtney

Travelled with partner
In need of refurbishments and a good clean throughout.
Stayed 5 nights in Jan 2026

8/10 Good

David

Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms and great staff
Stayed 1 night in Feb 2026

8/10 Good

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok, a bit more counter space in bathroom would be nice and also a small fridge in room
Stayed 2 nights in Jan 2026

4/10 Poor

Kevin

Travelled with group
Disliked: Amenities, property conditions & facilities
Keys never worked. Had to get reprogrammed at least 5 times. Air conditioner went out one the first day. Food wasn’t good. Never again
Stayed 3 nights in Jan 2026

2/10 Terrible

Arkeshia

Disliked: Cleanliness, property conditions & facilities
Rooms are very old and outdated. No face towels in 4 days. Food was even worse. Do not book.
Stayed 3 nights in Jan 2026

6/10 Okay

Early

The room nees upgrading as they are dated and old. The buffet breakfast served the same items each morning This would not be my first option for Jaco
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 3 nights in Jan 2026

6/10 Okay

Susan, Mercer Island

Travelled with family
The staff was courteous, but the rooms were very old and the beds were very uncomfortable.
Stayed 1 night in Jan 2026

8/10 Good

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff was amazing, the food was great and so were the drinks Overall just an amazing time
Stayed 3 nights in Dec 2025

8/10 Good

Kunal, Alpharetta

Stayed 2 nights in Dec 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was too noise, and they play loud music until 1am every night but Monday. Guest there also are not polite enough about hall etiquettes' and talk loudly there early in the morning and in the middle of the night. There is no gym in this hotel, so the description about it isn't accurate. The rooms have mold because of excess of humid in the country, and if you have issues with it, you would better off finding a different place to stay because the ACs here are not good enough to keep the mold in challenge. The hotel crew are nice, and the food is alright. The drinks are water down, but I can see why they have to do that.
Stayed 7 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
The food was very basic and the same thing everyday. We ended up walking to town most days to eat better food.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kylee

Liked: Cleanliness, amenities, property conditions & facilities
Food was awesome, authentic and plenty of variety! Beach in walking distance, not a huge resort which was nice and staff were friendly. Simple rooms which we didn’t mind at all! Definitely recommend
Stayed 4 nights in Dec 2025

6/10 Okay

Natalia

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

LEVY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

2/10 Terrible

John

Stayed 5 nights in Nov 2025

6/10 Okay

Marcus

Stayed 4 nights in Nov 2025

10/10 Excellent

Vasudha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fun atmosphere
Stayed 2 nights in Nov 2025

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need to be updated- not Best Western quality.
Stayed 4 nights in Nov 2025

2/10 Terrible

roxana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start out vacation, we showed up 2 hours early to check in. They charge me an extra $80 dollars and then my room key didn't work. Horrible staff, no service at the restaurant and the bar. I will not recommend this place its rundown dirty and understaff
Stayed 4 nights in Nov 2025