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Ambassador Self Check-in Hotel

3.0 star property

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Photo gallery for Ambassador Self Check-in Hotel

Exterior
Superior Double or Twin Room | Bathroom | Combined shower/bathtub, hair dryer, towels, shampoo
Lobby
Daily continental breakfast for a fee
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
ibis budget Luzern City
Lucerne
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.9 out of 5, Good, 1,106 reviews
The price is CHF 128
includes taxes & fees
21 Jun - 22 Jun
ibis budget Luzern City

About this property

Ambassador Self Check-in Hotel

This smoke-free hotel features coffee/tea in a common area, a library and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site.
Ambassador Self Check-in Hotel offers 31 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Ambassador Self Check-in Hotel, you're connected to a shopping centre and just a quick walk from Chapel Bridge. Free WiFi in public areas, breakfast (surcharge) and a library are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Steps from Loewenplatz and 3 minutes on foot from Lion Monument
  • Pets welcome for a fee
As a guest of Ambassador Self Check-in Hotel, you'll find a library, a terrace, and multilingual staff. Public spaces have free WiFi. Ambassador Self Check-in Hotel also features tour/ticket assistance, a garden, and coffee/tea in common area.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • Pets: CHF 20 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 141 out of 420 reviews
Rating 8 - Good. 196 out of 420 reviews
Rating 6 - Okay. 59 out of 420 reviews
Rating 4 - Poor. 18 out of 420 reviews
Rating 2 - Terrible. 6 out of 420 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to train station & sights, highly recommend
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ziyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025
Verified

8/10 Good

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Easy self check, clean room, tea & coffee available on 2nd floor at all times
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yanqing

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025
Verified

8/10 Good

HIEN

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. The location is convenient, close to bus stop and shopping center.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lingadahalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified

8/10 Good

Jerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025
Verified

8/10 Good

Hongmei

Liked: Property conditions & facilities
nice and convenient place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Easy check in
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for your stay

Great location for a short town stay. Had everythng you needed from a B&B
Stayed 1 night in May 2024
Verified

8/10 Good

Lee

Great location
Stayed 1 night in May 2024
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to acces, the staff in the partner hotel was very friendly. Lucerne is small so the Hotel is very well located
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
good location for visiting lucernce
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Wai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good. Room is clean and tidy.
Stayed 4 nights in May 2025
Verified

8/10 Good

janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Close to everything in Lucerne.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jenny Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Check in was very easy. You can check in your luggage for free using their lockers (you need 2 euros as a deposit) if your room is not ready. Room was a good size for 2 people. Breakfast had a good variety and tasted great. Bus stop was right outside the hotel, and another one 2 mins away. Grocery and mall beside the hotel, lots of dining options that are easily of walking distance from the hotel.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities
Disliked: Staff & service
Did not speak to any staff the whole stay. Curtains would not close on one window. No outlets for computer/phone near bed.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Parking close by. Enjoyed our stay.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for a stay, right near everything, does get hot in room
Stayed 1 night in Jul 2024