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Hotel Central Luzern

3.0 star property
VIP Access

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Photo gallery for Hotel Central Luzern

Free daily buffet breakfast
Creator video
Property grounds
Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Place, KKL Lucerne
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Single Room (Cosy)

9.0 out of 10
Wonderful
(14 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Classic Double Room (Cosy)

8.8 out of 10
Excellent
(58 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for City Double Room, 1 King Bed (Noble)

City Double Room, 1 King Bed (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Double Room, 1 King Bed (Noble)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Family Room (Cosy)

Family Room (Cosy) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Cosy)

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • City view

View all photos for City Single Room (Noble)

City Single Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

City Single Room (Noble)

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • City view

View all photos for Family Room (Noble)

Family Room (Noble) | Premium bedding, in-room safe, desk, soundproofing

Family Room (Noble)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • City view

View all photos for COSY Double Room

Premium bedding, in-room safe, desk, soundproofing

COSY Double Room

  • Sleeps 2

View all photos for Noble Double Room

Premium bedding, in-room safe, desk, soundproofing

Noble Double Room

  • Sleeps 2

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Single Room

  • Sleeps 1

View all photos for Noble Single Room

Premium bedding, in-room safe, desk, soundproofing

Noble Single Room

  • Sleeps 1

View all photos for Noble Family Room

Premium bedding, in-room safe, desk, soundproofing

Noble Family Room

  • Sleeps 2

View all photos for Cosy Family Room

Premium bedding, in-room safe, desk, soundproofing

Cosy Family Room

  • Sleeps 2

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About this property

Hotel Central Luzern

Lakefront hotel with a bar, 3-minute walk to Chapel Bridge
A bar/lounge, coffee/tea in a common area and a fridge in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, tour/ticket assistance and a picnic area.
Hotel Central Luzern offers 46 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and fans. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Hotel Central Luzern. During your stay, you're just a quick walk from Chapel Bridge. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent and a playground
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Chapel Bridge and 5 minutes on foot from Lucerne Town Hall
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping centre

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Seidenhofstrasse 5, Luzern
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Michele

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but clean room and modern room. I like the common area on the first floor where tea and coffee can be had 24/7. Very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ravina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with perks!

Beautiful hotel room and dining room. Staff were so friendly and helpful. The breakfast bar was top notch. Grateful for the tea & coffee machine and dining area that was open 24-7.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop over hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous and property clean. No AC could be a problem but left window open and were fine. Our room was very small.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Hotel Central Lucerne

Greeted by friendly staff, room was immaculately clean, located 5 minutes walk from train station and from restaurants, Boats, etc. Breakfast was great also, just a wonderful experience overall. I highly recommend and would go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to train station but not in a seedy area you often find around rail stations. Clean. Helpful staff. Good breakfast. Restaurant next door (not affiliated with hotel) is excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to train station
Stayed 1 night in Oct 2025

8/10 Good

April

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, especially the breakfast crew. Everyone was friendly and helpful. I am not giving five stars as our room was just outside the elevator. Although we had no mechanical noise, when folks were waiting their voices traveled through the door. The room was also definitely “cosy”. Not big issues, we are spoiled and made our stay just a touch less comfortable. We thank you all for the stay in Lucerne.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Only 1 block to train. Chapel bridge 5-minute walk. Laundry 7-minute walk. Clean, modern hotel. Nice continental breakfast included. Definitely recommend and would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet. Wonderful and generous breakfast
Stayed 4 nights in Oct 2025

6/10 Okay

JOHN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The noise at night from the street sometimes until 5.00 am was unacceptable no fridge and no kettle in our room was below standard for a 3 star hotel
Stayed 4 nights in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our room. We had a spacious corner room. It was clean and well taken care of. We also loved location. Close to the train station and easy access to old town.
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was poor. Good Location. Staff was pleasant. I would consider it again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ljiljana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel. It is almost next to the train station. Excellent central location, very friendly staff. They gave us free transport vouccher and a free drink. Coffess and teas in breakfast area are always available. You can use that area to eat your own food if you need. There is very homly atmosphere. Free lugage storage is available. Excellent breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast(no fried foods) lots to pick from. Can use breakfast room throughout the day. Free coffee and tea all day, descent wifi. Would return to this property
Stayed 2 nights in Sep 2025

8/10 Good

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and stay

This hotel is very conveniently located close to the main train station. We had a very comfortable stay and enjoyed the breakfast buffet.
Stayed 1 night in Sep 2025

6/10 Okay

Annmarie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You know how flying economy gets you to your destination, but you really can’t wait to deplane. Felt the same staying at the Lucerne Central Hotel. Noticeably cramped so would not recommend staying there more than two nights. Noise level will depend on the behavior and consideration of the guests near your room as well as the location of the room. Street-side rooms reportedly are very noisy. On a positive note, the hotel is conveniently located near the main train station, restaurants, and Lake Luzern.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our honeymoon! The room was nice, breakfast was great, and the staff was extremely helpful! Would recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for walking to old town. It was close to the train station. There was a selection of restaurants close.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice B&B; helpful staff; provide space for guests to bring in and consume their own food, and a fridge for storage (this is a great idea, particularly in an expensive city like Lucerne!)
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is showing its age. Rough around the edges and very small bathroom and especially the shower. There is no AC and it’s recommended to sleep with the window open yet people, traffic and construction is loud. And there are lots of bugs that come in. Would stay somewhere else next time.
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has no air conditioning and we didn't sleep because it was hotter than heck
Stayed 1 night in Aug 2025

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