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Aparthotel

Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Flat-screen TV
Double Room | In-room safe, blackout curtains, soundproofing, free WiFi
Reception
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪6 min walk‬
  • Place, Gran Via
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Apartment (1-4 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, blackout curtains, soundproofing, free WiFi

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Triple Room (1-3 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room (1-3 people)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (1-2 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room | In-room safe, blackout curtains, soundproofing, free WiFi

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Apartamentos Recoletos

Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment provides a dining area and a fridge, plus free WiFi and a flat-screen TV with digital channels. A stovetop, room service and a hairdryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate dining areas. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and a local area shuttle (surcharge). This comfortable aparthotel has 132 apartments over 4 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a dining area, a flat-screen TV and a fridge
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paseo de la Castellana and 10 minutes on foot from Gran Via
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 metres is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge) up to 5 metres

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos

Apartamentos Recoletos Apartment

Apartamentos Recoletos Apartment Madrid

Apartamentos Recoletos Madrid

Apart-Hotel Serrano Recoletos Madrid

Apart-Hotel Serrano Recoletos

Serrano Recoletos Madrid

Serrano Recoletos

Apart-Hotel Serrano Recoletos Aparthotel

Apart-Hotel Serrano Aparthotel

Apart-Hotel Serrano

Apart Hotel Serrano Recoletos

Apartamentos Recoletos Madrid

Apart Hotel Serrano Recoletos

Apartamentos Recoletos Aparthotel

Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 263 out of 716 reviews
Rating 8 - Good. 253 out of 716 reviews
Rating 6 - Okay. 126 out of 716 reviews
Rating 4 - Poor. 49 out of 716 reviews
Rating 2 - Terrible. 25 out of 716 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Matthew

Not clear from the website or on expedia that the property appears to be a repurposed office block. The walls were incredibly thin and this contributed to a noisy environment.
Stayed 5 nights in Jan 2026

10/10 Excellent

DIEGO

Liked: Cleanliness, amenities, property conditions & facilities
Best location
Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2025

10/10 Excellent

Salih

Stayed 1 night in Jan 2026

8/10 Good

Maria Amelia

Liked: Cleanliness, room comfort
limited kitchen
Stayed 4 nights in Jan 2026

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness
Perfect
Stayed 14 nights in Dec 2025

4/10 Poor

Ana

Disliked: Amenities, property conditions & facilities
Heat too cold, tv didn’t work, ugly rooms
Stayed 4 nights in Jan 2026

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La propiedad está muy bien ubicada, fácil acceso, el personal es muy atento
Stayed 9 nights in Dec 2025

10/10 Excellent

Mariela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente cleaning services and the fact that it has lundry machines is excellent
Stayed 4 nights in Dec 2025

8/10 Good

monica

Stayed 1 night in Dec 2025

8/10 Good

Ivan

Stayed 4 nights in Nov 2025

8/10 Good

Diana, coral gables

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff great. Rooms should be painted and beds not too comfortable
Stayed 11 nights in Nov 2025

4/10 Poor

Mary Ann

Stayed 3 nights in Nov 2025

8/10 Good

Julio

Liked: Cleanliness, property conditions & facilities
It’s a nice quiet hotel, close to museum and shopping.
Stayed 2 nights in Oct 2025

4/10 Poor

mary

Disliked: Cleanliness, property conditions & facilities
Location is good. Hotel itself is max 2 stars. old and not maintained, room paint was chipped off. poor choice beds are not comfy and keep on moving.
Stayed 3 nights in Oct 2025

6/10 Okay

Caroline

Disliked: Cleanliness
It needs repair & paint. Wood around bathroom door needs to be replaced . It’s warped from all the water it has collected over time
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Excelente ubicación , el personal muy amable atento y servicial
Stayed 4 nights in Sep 2025

10/10 Excellent

JUAN FRANCISCO DE ASIS, Naple

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, kindness of the personnel at the reception desk. Outstanding
Stayed 3 nights in Sep 2025

8/10 Good

Juan Carlos

Lifts should be better
Stayed 1 night in Sep 2025

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, amenities
Very bad decoration in rooms. But hotel is very well located and with good service
Stayed 5 nights in Aug 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
This apartment was perfect for our needs. It was close to everything we could walk to nearby attractions and to shopping easily. They need to work on their laundry room because when I had a problem, they told me that it’s run by an outside company. And they completely washed their hands of the issue told me to call a phone number. I paid for detergent and there was none in the machine and paying for washing and drying is very ambiguous and the machine seems to keep telling you to put more money in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mavel

Stayed 1 night in Sep 2025

10/10 Excellent

Mavel

Liked: Cleanliness, room comfort

Excellent place !!

I only stayed there for two days, but I really enjoyed the tranquility and peace. The front desk was always ready to help, cleaning was done on time., the staff was very friendly, and I really appreciated the security. I will continue to book this same place when I return with my family.
Stayed 1 night in Sep 2025

6/10 Okay

carlos, san diego

Disliked: Amenities, property conditions & facilities
The property is not well represented in the photos you see online, the elevators are tiny with one of them not working, the lobby entrance is the only nice thing about the property. The apartment it self feels old and had a weird smell, the AC did not fully work, the room never felt really cool. The location is good. Overall for 1-2 nights it works, but if you want to have a nice room for a longer stay this is not the place.
Stayed 2 nights in Sep 2025