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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
View from property
Building design
Building design
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View in a map
Mexico City
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | 1 bedroom, minibar, in-room safe, desk

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King | 1 bedroom, minibar, in-room safe, desk

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 142
includes taxes & fees
21 Oct - 22 Oct
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About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Zócalo and 10 minutes on foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 949 out of 1070 reviews
Rating 8 - Good. 70 out of 1070 reviews
Rating 6 - Okay. 29 out of 1070 reviews
Rating 4 - Poor. 6 out of 1070 reviews
Rating 2 - Terrible. 16 out of 1070 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Carla

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The area is excellent although noisy if the room has the zocalo view. The rooms need to be refurbish and renovated. Its very old and worn out.
Stayed 1 night in Jul 2025

6/10 Okay

Sirisha

Travelled with family and small children
Disliked: Property conditions & facilities
Area not safe
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The location was free at. The staff were very attentive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Egidijus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
The people at the front desk was really nice and very welcoming, so from start till now has been buried awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and beautiful Hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, staff very courteous and friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Everyone went above and beyond
Stayed 1 night in Jul 2025

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there were very friendly and helpful.
Stayed 2 nights in Jul 2025

8/10 Good

luisa

de recepción todos EXCEPTO UNO MUY GROSERO y que lamentablemente no recuerdo su nombre pero estába en turno el 19 de junio a las 5:50 pm hora de la Cd de Méx me acerqué dije buenas tardes como esta? vime a comentarle que saldremos a las 5:00 am mañana me respondió MUY GROSERO que no tenía quien me ayudara con maletas a esa hora. después yo le pregunté que si por favor me podrían subir por el elevador antiguo (el cual nos ofrecieron al principio las veces que quisiéramos) y me respondió de nuevo MUY GROSERO y me dijo están los botones ocupados y yo estoy ocupado con un check in que por cierto el está a ahí sin hacer nada en la recepción sin más gente que atender caminando de un lado a otro y con una actitud muy ruda, pues si se espera unos 15 minutos yo le dije por supuesto cuando tengan tiempo en eso el joven botones de la puerta de entrada se acercó y muy amablemente se ofreció a ayudarnos el cual lamentablemente tampoco recuerdo su nombre
Stayed 2 nights in Jun 2025

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off, the hotel is a gorgeous piece of history. Stunning all around. The first thing you notice when you walk in is the stunning stained glass rooftop. As far as guest service goes, I am beyond impressed. The staff is so nice and amazing. Always making sure we were well taken care of. I would recommend this hotel to anyone that comes visit Mexico City and I would love to stay here once again.
Inside the Gran Hotel
Rooftop breakfast buffet
Stayed 3 nights in Jul 2025

10/10 Excellent

Telesforo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful hotels in CDMX. Very impressive. They are famous for the painted glass ceiling, view of the Zocalo, and impeccable customer service. When you check in, they greet you with a glass of champagne. Upon entry to your room, they have an assortment of chocolates on a plate with your last name written in chocolate. Everything is nearby and mostly walking distance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was impeccable. the incredible building, the staff and services, the terrace restaurant, and location. The Zocala view room was beautiful, but it was loud at night with all the activity in the square. Everything met our hopes
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Yang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for everyone coming to Mexico City. The hotel is gorgeous, worth every penny you pay. Staffs are really nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, lots of shopping options and you can walk to many interesting places from the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cannot be beat! Right off Zocalo with restaurants, shopping, pharmacy, and museums within a 5 minute walk. Building itself is incredible; the old fashioned elevators and glass ceiling were so unique and gorgeous. Staff were extremely helpful and friendly. We got so many little perks: a glass of champagne on check in, bath bombs for the huge bathtub, complimentary cake and welcome card, and lounge access with snacks and drinks. Highly recommend to anyone who wants a luxury experience right in the heart of CDMX.
Incredible stained glass ceiling, view from lobby
View from highest balcony
Sweet little welcome gift!
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Stayed 7 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Friendly staff and a beautiful building in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Palamy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the size of the room. We reserved a room with a Zocalo view. It wasn't as loud as we thought it would be. We enjoyed the rooftop bar and the snack room for the guests. The lobby was beautiful, grand, and quiet.
Stayed 4 nights in Jun 2025