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Hotel des Arts

3.0 star property

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Photo gallery for Hotel des Arts

Property entrance
Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi
Front of property
Hallway
Double Room | Premium bedding, desk, laptop workspace, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000
  • Place, Casino Neuchatel
    ‪2 min walk‬
  • Place, Musée d’Art et d’Histoire
    ‪3 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪65 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, desk, laptop workspace, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, free WiFi

Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony

Double Room, Balcony | Premium bedding, desk, laptop workspace, free WiFi

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed | Premium bedding, desk, laptop workspace, free WiFi

Economy Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, desk, laptop workspace, free WiFi

Family Room

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Premium bedding, desk, laptop workspace, free WiFi

Standard Double or Twin Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Exterior
Hotel Beaulac
Neuchatel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 757 reviews
The price is CHF 206
includes taxes & fees
4 Jun - 5 Jun
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About this property

Hotel des Arts

This smoke-free hotel features conference space, dry cleaning and a computer station. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site.
Hotel des Arts offers 46 accommodations with espresso makers and a hairdryer. Beds feature premium bedding. 40-cm flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel des Arts. During your stay, you're just a quick walk from Casino Neuchatel. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Steps from Casino Neuchatel and Musée d’Art et d’Histoire
Hotel des Arts offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Event space at this hotel measures 517 square feet (48 square metres) and includes conference space. A computer station is on site and WiFi is free in public spaces. Hotel des Arts also features dry cleaning/laundry services and a front desk safe.

This 3-star Neuchatel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 10 per stay)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 517 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 45.0 per day.
  • Cots (infant beds) are available for CHF 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 for adults and from CHF 9 for children
  • Nearby parking fee: CHF 10 per stay (164 ft away)
  • Crib (infant bed) fee: CHF 10.0 per stay
  • Rollaway bed fee: CHF 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Hotel des Arts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 627 reviews
Rating 8 - Good. 264 out of 627 reviews
Rating 6 - Okay. 65 out of 627 reviews
Rating 4 - Poor. 13 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a quick overnight trip and nice staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind people working there, good hotel, great location.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Gobinder

Liked: Cleanliness, staff & service
Nice, convenient place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Clean facilities, close to dining, etc.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service, very good accommodations and affordable price. Strongly recommend!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sudipto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hirotoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kalpesh

Liked: Cleanliness, staff & service, property conditions & facilities
Lake near by.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff are friendly and helpful. Great location.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Shlomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay. Hotel was quiet, clean and comfortable and they were willing to store our bikes inside for the night.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Razvan Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the lake and University. Kind and accommodating staff.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Qindeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Location; near the lake, near 'centre ville'
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Room comfort

1 night in Neuchâtel

For one night, very average, smelly in the hotel, very noisy. Breakfast expensive for what was offered
Stayed 1 night in Aug 2024