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Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Fitness facility
Lobby
Restaurant
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
50 W 36th St, New York, NY, 10018
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Premier Herald Square

Hotel with a bar, steps from Herald Square
A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Herald Square and 3 minutes on foot from 5th Avenue
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

Arabic, English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 to 25 for adults and USD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 25 for adults and USD 15 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1005 reviews
Rating 8 - Good. 274 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 50 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for such a good location and lovely room
Stayed 6 nights in Feb 2025

10/10 Excellent

Sakshi

Stayed 1 night in Mar 2025

4/10 Poor

Tineia

Travelled with family
Disliked: Staff & service
The two ladies at the front desk were very rude and unwelcoming. When my daughter and I walked up to the desk there was no welcome or how may I help you. The two ladies stayed put and waited to see which would help us. The one with the head wrap was not nice at all. When checking it, I told her I have a reservation and she said quickly “I know” without letting me finish my sentence. I saw how attentive the two ladies were to other guests coming in after me and it was totally different. I don’t want to use race as an issue but what else could it be? Maybe classism, but I didn’t like it and I won’t be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stood there for one night and it was good and felt accommodating for a last minute book
Stayed 1 night in Apr 2025

8/10 Good

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Vainamoinen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Krisha

Liked: Cleanliness, staff & service, property conditions & facilities
Centrico y buen servicio!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Western Premier- Herald Square was the perfect place for my sister and I’s stay. It was clean and a quick subway ride wherever we need to go in the city! The staff was very friendly and accommodating. Will definitely be back in the future!
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Great location. If its noisy outside youll know it. Friendly staff. All was good
Stayed 5 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and the location was convenient but I can’t stay there again because this is the only hotel I’ve been to that charges paying guests to hold their luggage. That was so disappointing.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Miranda, Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great, very clean
Stayed 1 night in Mar 2025

8/10 Good

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Cicely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was 4 minutes away from the Redken Exchange.
Stayed 3 nights in Feb 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

feb 2025

I was in town for a class so I was very happy that the room was quiet each night and I was able to get a full nights sleep each night, mon-fri. there are many options for dinner and drinks all from just outside the door to a few blocks. the room and the lobby were all very clean. the staff is very friendly and check in was a breeze.
Stayed 6 nights in Feb 2025

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from the exec room! Great room for a great price! Nice modern look.
Stayed 1 night in Mar 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place in midtown with lots os shopping sites and near a metro station
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They exceeded our expectation. The property is very clean and the staff were very nice and accomodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chelsea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025