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Hotel Saratz Pontresina Mountain Resort & Spa

4.0 star property

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Photo gallery for Hotel Saratz Pontresina Mountain Resort & Spa

Indoor pool, outdoor pool, pool loungers
Lobby
Sauna, hot tub, Turkish bath/hammam, body treatments, hot stone massages
Dinner served
Dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via da la Staziun 2, Pontresina, GR, 7504
  • Place, Alp Languard
    ‪1 min walk‬
  • Place, Bellavita Pool and Spa
    ‪5 min walk‬
  • Place, Val Roseg
    ‪8 min walk‬
  • Airport, St. Moritz (SMV-Samedan)
    ‪10 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, free minibar, in-room safe, desk

Comfort Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room with South View

Comfort Room with South View | Premium bedding, free minibar, in-room safe, desk

Comfort Room with South View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Premium bedding, free minibar, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room with South View

Premium bedding, free minibar, in-room safe, desk

Family Room with South View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

TV, books

Junior Suite

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite with South View

Premium bedding, free minibar, in-room safe, desk

Junior Suite with South View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Corner Room

Premium bedding, free minibar, in-room safe, desk

Corner Room

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property – evening/night
Schloss Hotel & Spa Pontresina
Pontresina
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 373 reviews
The price is CHF 215
includes taxes & fees
15 Jun - 16 Jun
Schloss Hotel & Spa Pontresina

About this property

Hotel Saratz Pontresina Mountain Resort & Spa

Jump on the free ski shuttle for a day on the slopes before returning to Hotel Saratz Pontresina Mountain Resort & Spa for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Saratz Pontresina Mountain Resort & Spa offers 94 accommodations with free minibar items and minibars. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
During your stay at Hotel Saratz Pontresina Mountain Resort & Spa, you're just a quick walk from Bellavita Pool and Spa. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at Giodi Vegetarian and Co.
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body wraps or body treatments at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Alp Languard and 4 minutes on foot from Bellavita Pool and Spa
  • Free train station pick-up, train station drop-off and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a complimentary children's club and an outdoor tennis court. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Pontresina hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Giodi Vegetarian and Co. – Overlooking the garden, this restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Art nouveau Restaurant – This restaurant serves breakfast, brunch and dinner. Open daily.
La Cuort – This restaurant specialises in fondue and only serves dinner. Open selected days.
Hotelbar – Overlooking the garden, this bar only serves lunch. Open daily.
Bagnera – This bistro only serves light fare. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Art nouveau Restaurant
  • Bagnera
  • Giodi Vegetarian and Co.
  • Hotelbar
  • La Cuort

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 123.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.29 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Rollaway bed fee: EUR 123.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
Hotel Saratz Pontresina Mountain Resort & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Saratz
Hotel Saratz Pontresina
Saratz
Saratz Hotel
Saratz Pontresina
Saratz Hotel Pontresina
Hotel Saratz Pontresina Hotel
Hotel Saratz Pontresina Pontresina
Hotel Saratz Pontresina Hotel Pontresina

Hotel Saratz Pontresina Mountain Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 131 reviews
Rating 8 - Good. 27 out of 131 reviews
Rating 6 - Okay. 3 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely epic, nice location and a beautiful hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hieronymus

Liked: Cleanliness, staff & service, amenities
Reception very helpful Big room Excellent breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff, views, breakfast, spas and experience was absolutely amazing. I cannot wait to come back one day!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and stunning stay!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Auma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.will be back soon
Stayed 1 night in Jan 2026
Verified

8/10 Good

Flavio

Liked: Cleanliness, staff & service
All very good, very nice SPA, top located, very friendly service team !
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Older, charming, and authentic hotel, with a perfectly spotless room/bathroom, and great amenities. A truly wonderful staff that made all the difference, and I very much appreciated the excellent breakfast with vegan labels/options. Would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, amazing hotel
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable and friendly service, spotlessly clean, cozy atmosphere.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Jing

Liked: Staff & service
We had a seamless check in and the receptionist was very friendly. Overall, the staffs at the hotels were very nice and helpful. However, the mattress sinks in the middle and feels worn out, which made it very uncomfortable throughout the night. we could hardly sleep during the whole night as it was super uncomfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Had to switch rooms, the room that was booked was not adequate but with an upgrade fee, we were able to stay in a much better room with an amazing view. Seems as if they don't want to mention the upgrade fee at first but will tell you that this room is what we have but with some prompting, found that an upgrade was needed to get a much better room. Breakfast was included which was amazing.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Family Hotel

Great family hotel well located in the Engadin, with fantastic views. Check-in was smooth and professional with a welcoming glass of prosecco. Room was a good size and clean. You have the option to choose different pillows so I got the same type I use at home. Breakfast buffet has a great choice, with the option to order additional dishes. It goes on to 11am which is great for late risers (me!) or those who like to eat after morning exercise. Food on the terrace and Giodi is all good too. Staff are professional, helpful and friendly. I would definitely stay again.
Stayed 6 nights in Aug 2022
Verified

8/10 Good

Birker

Liked: Cleanliness, amenities, property conditions & facilities
Ja
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Urs

Liked: Cleanliness, staff & service, room comfort
Sehr freundliches Personal, hervorragende Lage, gutes Essen, gute Auswahl, faire Preise - danke für den angenehmen Aufenthalt.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mirko Thomas

Liked: Cleanliness, staff & service, amenities
Zimmer sind tiptop - Personal sehr hilfsbereit und zuvorkommend
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MARÍA ALEJANDRA

Liked: Cleanliness, amenities, property conditions & facilities
La bienvenida, las instalaciones, el trato excelente y fino del personal, la comida, la variedad del desayuno, las habitaciones impecables y la vista ufff sin palabras, excepcionalmente hermoso, lo recomiendo 100 por ciento
Bienvenida
Está es la vista de la habitación
Vista de la habitación
Stayed 2 nights in Dec 2025
Verified

8/10 Good

jose ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista de la montaña como fondo de fotografía fue fantástico, tengo buenas menciones de amistades sobre mi foto.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Aufmerksamkeit & Freundlichkeit des gesamten Staff im Sarratz war einmal mehr top!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habe mich sehr wohl gefühlt, schätze das Ambiente überaus und auch das Wellness-Angebot ist Spitze. Danke für die Gastfreundschaft!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities
Das Hotelzimmer im neuen Teil des Hauses war schön und die Poolanlage war auch sauber und gepflegt. Am Abend beim Cheminee war die Bedienung sehr zuvorkommend und aufmerksam. Gerne wieder mal.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities, room comfort
freundliche Menschen, schöne Aussicht...was will man mehr
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliche Bedienung, wunderbare Umgebung, schöner Spa Bereich .
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Soara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり設備が整っていて、ゆっくり滞在したい場所でした。ただ、最寄りのバス停、駅から少し遠く、道も坂のためそこが気になりました。 スタッフの方々はとても優しく、丁寧に接してくれました。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour les familles (même avec 4 enfants!)

Hôtel parfait pour les famille, avec d’innombrables infrastructures, de la flexibilité, un kidsclub ouvert de 9 à 21h, et un magnifique petit déjeuner!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

YURIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

家族におすすめ

素晴らしい経験ができました。ホテルの方は全員親切です。大自然の中、バイクを借りたりパークを探索したりプールに入ったり室内ゲーム室もあり、4泊しましたがずっと楽しく過ごせました。予約制でチャイルドケアをお願いできるのですが6歳の息子は毎日行きたがっていました。また必ず戻ってきます。
Stayed 4 nights in Jun 2025