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Quality Inn Portsmouth West End

2.5 star property

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Photo gallery for Quality Inn Portsmouth West End

Lobby
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool
Free daily buffet breakfast
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1190 Lafayette Road, Portsmouth, NH, 03801
  • Place, Water Country
    ‪19 min walk‬
  • Place, Market Square
    ‪5 min drive‬
  • Place, The Music Hall
    ‪5 min drive‬
  • Airport, Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(94 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn Portsmouth West End

Hotel in Portsmouth with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Quality Inn Portsmouth West End offers 121 air-conditioned accommodations with video game consoles and a safe. Pillowtop beds feature down duvets and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Portsmouth hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Quality Inn Portsmouth West End gets good marks from our customers. During your stay, you'll be within walking distance of Water Country. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Rundlet-May House and 5 minutes from Discover Portsmouth
Quality Inn Portsmouth West End offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Quality Inn Portsmouth West End. Self parking is free.

This Portsmouth hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Portsmouth
Comfort Inn Portsmouth
Portsmouth Comfort Inn
Quality Inn Portsmouth
Quality Portsmouth
Quality Inn Hotel
Quality Inn Portsmouth
Quality Inn Hotel Portsmouth

Quality Inn Portsmouth West End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Stayed 4 nights in Oct 2025

10/10 Excellent

Janette, Pleasanton

Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Room was small & not very clean, breakfast was not good. However staff was friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Roseann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Staff was excellent.
Stayed 1 night in Oct 2025

8/10 Good

Ametra

Stayed 1 night in Oct 2025

8/10 Good

Trevor

Stayed 1 night in Oct 2025

10/10 Excellent

Cortney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms had individual heatpumps so hvac control was nice in each room. Rooms and matresses were great. Wish the bath tubs were replaced with showers, but understand requirements. The pool was nice and area was clean. Really nice hot tub.
Stayed 1 night in Oct 2025

6/10 Okay

Kayla

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel was easily accessible and close to the historic district. The room was oversized and roomy. The staff were very kind and had some great dinner recommendations that were close by. The beds were queen and they do not have king size. The mattress was not that comfy and the bathroom could of used a bit more cleaning. There was hair on the floor and in the shower, as well as left over soap scum from the previous stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean polite desk manager
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 2 nights in Oct 2025

6/10 Okay

José L.

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. The room was very aged. The bathroom had mold lines (no mold, just marks off recently cleaned old mold) along the edge of the shower. The TV didn't work and we had to call for service.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was impeccable, quiet and the staff was very friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Karole-Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We were out in a room down stairs by the pool and it felt dark and dingy.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was absolutely top notch. hot tub was amazing. breakfast was really good
Stayed 2 nights in Oct 2025

10/10 Excellent

Curtis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were Excellent and very clean
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Nice area. Included parking and simple breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants, shopping and grocery stores. Bed is comfortable with comfy pillows. It’s been quiet so that’s good as well. Staff have been very pleasant.
Stayed 3 nights in Sep 2025

6/10 Okay

Christine

Liked: Staff & service
Quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything. It was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

The front check in staff were extremely friendly and helpful. Both during check in and check out.
Stayed 1 night in Sep 2025