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The Syntopia Hotel

4.0 star property
VIP Access

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Photo gallery for The Syntopia Hotel

Seasonal outdoor pool, pool umbrellas, pool loungers
Creator video - submitted by Tetiana Rozhanska
Reception
Jungle Suite (Jacuzzi) | Desk, blackout curtains, free WiFi, bed sheets
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Palea EO Rethimnou Irakliou, Adelianos Kampos, Rethymno, Crete, 74100
  • Place, Platanes Beach
    ‪5 min walk‬
  • Place, Rethimno Kart
    ‪17 min walk‬
  • Place, Rethymnon Venetian Port
    ‪8 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Double Room

Desk, blackout curtains, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Pool View

Desk, blackout curtains, free WiFi, bed sheets

Double Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Balcony, Sea View

Desk, blackout curtains, free WiFi, bed sheets

Double Room, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, Sea View

Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Balcony, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Sea view

View all photos for Superior Room, Sea View (Jacuzzi)

Superior Room, Sea View (Jacuzzi) | Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Sea View (Jacuzzi)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Sea view

View all photos for Suite

Suite | Desk, blackout curtains, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite with Jacuzzi

Suite with Jacuzzi | Desk, blackout curtains, free WiFi, bed sheets

Suite with Jacuzzi

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Jungle Suite (Jacuzzi)

Jungle Suite (Jacuzzi) | Desk, blackout curtains, free WiFi, bed sheets

Jungle Suite (Jacuzzi)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

The Syntopia Hotel

Adults-only hotel with full-service spa and seasonal outdoor pool
This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
The Syntopia Hotel offers 127 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Rethymno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at The Syntopia Hotel. During your stay, you're just a quick walk from Platanes Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Rethymnon Town Hall and 8 minutes from Rethymnon Venetian Port
Some rates at The Syntopia Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Syntopia Hotel offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly The Syntopia Hotel also features a terrace, a garden, and concierge services.

Smoking is allowed in designated areas at this 4-star Rethymno hotel.

The Syntopia Hotel has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at The Syntopia Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1100813

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Orion Hotel Rethymnon
Orion Rethymnon
Orion Hotel Rethymnon, Crete
Syntopia Orion All Inclusive All-inclusive property Rethymnon
Syntopia Orion All Inclusive All-inclusive property
Syntopia Orion All Inclusive Rethymnon
Syntopia Orion All-inclusive property Rethymnon
Syntopia Orion Rethymnon
Syntopia Orion
All-inclusive property The Syntopia by Orion Rethymnon
Rethymnon The Syntopia by Orion All-inclusive property
All-inclusive property The Syntopia by Orion
The Syntopia by Orion Rethymnon
The Syntopia by Orion All Inclusive
Orion Hotel
Syntopia Orion All Inclusive
Syntopia Orion All Inclusive All-inclusive property Rethymnon
Syntopia Orion All Inclusive All-inclusive property
Syntopia Orion All Inclusive
All-inclusive property The Syntopia by Orion - All Inclusive
The Syntopia by Orion All Inclusive
Syntopia Orion All Inclusive Rethymnon
The Syntopia by Orion - All Inclusive Rethymnon
The Syntopia by Orion
Orion Hotel
The Syntopia Hotel
The Syntopia Hotel Hotel
The Syntopia Hotel Rethymno
The Syntopia Hotel All Inclusive

The Syntopia Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 90 reviews
Rating 8 - Good. 18 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was amazing but all the staff were so helpful and friendly. Highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2025

10/10 Excellent

janos

Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Stayed 7 nights in Jul 2025

10/10 Excellent

Susanah Ayomipo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing hotel and beautiful country
Stayed 6 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Rethymno

Lovely hotel in Rethymno. The service was good and very helpful. There was plenty of options for food and drink in the all-inclusive package, I'd highly recommend. They had some entertainment on at 9pm pretty much every day but there wasn't much else other than that. We stayed in the suite and it was wonderful for a couple's one week holiday. It's only five minutes to the beach which was nice an easy.
Stayed 6 nights in Jun 2025

10/10 Excellent

Charley

Stayed 5 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 10 nights in Jun 2025

10/10 Excellent

Jessika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, le personnel est courtois la nourriture est délicieuse . Je recommande fortement
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Dipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with lovely staff and very clean. Reception area is welcoming, beautiful and smells fantastic! The rooms are a little on the small side and the lighting isn’t great, especially in the bathroom and shower. There is also a smell which comes from the drains but overall, a great hotel and I would highly recommend it. 3 pools to choose from all with beds although they need to be stricter on the policy of not reserving subbed early in the morning.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lampros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Lillie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back hotel with great facilities, 3 pools and great food options
Stayed 6 nights in Aug 2024

10/10 Excellent

Brodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an amazing place right from first walking in to when we had to leave. The food and drink and the pool area were all amazing - we would love to return!
Stayed 7 nights in Jul 2024

2/10 Terrible

Selina

Stayed 3 nights in May 2024

10/10 Excellent

GERALDINE

Stayed 5 nights in Sep 2023

10/10 Excellent

GARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Returning Visitors

Stayed here last year and absolutely loved it so decided to go back…and we’re so glad we did. The food is delicious and not repetitive like some All Inclusive hotels. The staff are amazing too, so friendly and accommodating. New addition to the hotel from last year is the rooftop pool and bar… great for sunsets
Stayed 7 nights in Aug 2023

10/10 Excellent

guy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect experience- highly recommended- exemplary quality of service- and beautiful design- thanks for a great service- im sure will be back again soon!
Stayed 4 nights in Jun 2023

6/10 Okay

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this hotel was a really well designed and super clean. The room was wonderful, and the Jacuzzi was a bonus! For the price, I would expect there to be enough sunbeds for the amount of guests, and the food and drink to be a higher quality. Having your breakfast, lunch and dinner all in the same place with the same buffet is quite repetitive.
Stayed 3 nights in Sep 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern room. The beach is at a walkable distance. Excellent breakfast with a lot of choice. Easy to park near the property as we are outside the city of Rethymno.
Stayed 4 nights in Jul 2022

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If calm and relaxing luxury is your thing, if you love smooth jazz and chill music, if you are foodie, then you are at the right place as Syntopia will spoil all your senses. From beautiful scent around the venue, harmonic chic design, tropical plants to delicious and diverse food options. This is pure Eden vibe where you can reset your mind. Like a cherry on the top is the quality of the service. Staff members are professional, smiley and welcoming and that’s about everyone from receptionist to cleaners. Some of them are going beyond, so I believe it’s worth to mention their names: Spyros - the best skilled bartender, Olimpia and Michalis - the most smiley, warm and welcoming waiters, Pareskevi - super nice chef ( thank you for all those delicious Risottos 😊) and big applause for Manolis - Restaurant Manager who made us feel special and well looked after. He is a very proactive and professional leader. Me and my husband are working hospitality for more than 15 years and we know how hard is to to built such a great team so well done guys! Thank you so much for a perfect wedding anniversary celebration.
Stayed 8 nights in Jun 2022

6/10 Okay

Richard

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

madona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!!!!
Stayed 4 nights in May 2022

8/10 Good

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pretty and premium.

The entire hotel is super nicely furnished. Not one ugly piece, high quality wood etc. Almost unreal value for money also with the all inklusive! Would definitely recommend it! Only the location seems off not sure there is anything around other than the highway. We were passing through to go more West so didn’t mind, but seems a car is defiantly a must of you want to go anywhere off property.
Stayed 1 night in Oct 2021