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Résidence La Reserve

4.0 star property

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Breakfast, lunch and dinner served
Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi
Lounge
Meeting facility
Family Apartement for 6 people | Living room | LED TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View in a map
Pointe Sainte Barbe 1, Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Place, Les Flots Bleus
    ‪6 min walk‬
  • Place, St-Jean-de-Luz Beach
    ‪13 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪4 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪16 min drive‬

Room options

View all photos for Family Apartment for 5 people

Family Apartment for 5 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartment for 5 people

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Apartement for 4 people

Family Apartement for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 4 people

  • Ocean view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Prestige Apartement for 6 people

Prestige Apartement for 6 people | Living room | LED TV

Prestige Apartement for 6 people

  • 75 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Studio for 2 people

Studio for 2 people | Premium bedding, in-room safe, soundproofing, free WiFi

Studio for 2 people

  • Ocean view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Studio for 3 people

Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 3 people

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Chambre Prestige

Chambre Prestige | Premium bedding, in-room safe, soundproofing, free WiFi

Chambre Prestige

  • Ocean view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio for 4 people

Family Studio for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 4 people

  • Garden view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Apartment (4 persons)

Comfort Apartment (4 persons) | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Apartment (4 persons)

  • Garden view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartement for 6 people

Family Apartement for 6 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 6 people

  • 74 sq m
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed
  • Free Wi-Fi

Similar properties

Aerial view
Pierre & Vacances Résidence Eguzki
Saint-Jean-de-Luz
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 276 reviews
The price is CHF 95
includes taxes & fees
8 Jun - 9 Jun
Pierre & Vacances Résidence Eguzki

About this property

Résidence La Reserve

Along with an outdoor pool, this smoke-free residence has a restaurant and a bar/lounge. Other amenities include an outdoor tennis court, WiFi in public areas and conference space. Limited housekeeping is available.
Résidence La Reserve offers 44 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished lanais. Beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Résidence La Reserve, you're just a quick walk from Pointe de Sainte Barbe. You'll find features such as an outdoor pool, a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine at ILURA, a fine-dining restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court and tennis lessons
  • Within a 10-minute walk of Pointe de Sainte Barbe and Bay of Biscay
Résidence La Reserve offers its guests an outdoor tennis court and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Event space at this residence measures 861 square feet (80 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Résidence La Reserve. Parking is available for a fee.

This 4-star Saint-Jean-de-Luz residence is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
ILURA – Overlooking the ocean and garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Restaurants on site

  • ILURA

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 19 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Limited room service

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Furnished lanai
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • Outdoor tennis court
  • Tennis lessons
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 1 floor
  • 44 units
  • Built in 1996
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 February to 14 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 12 for children
  • Self-parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the residence before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Résidence Reserve House Saint-Jean-de-Luz
Résidence Reserve Saint-Jean-de-Luz
Résidence Reserve
Résidence La Reserve Residence
Résidence La Reserve Saint-Jean-de-Luz
Résidence La Reserve Residence Saint-Jean-de-Luz

Résidence La Reserve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 12 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable but too short stay

We only stayed for one night but wished we had booked a longer stay. Very nice hotel and the fully fitted rooms were very comfortable. Sea views.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, room comfort

長期滞在向けサービスアパートメント

スタッフの方はみなさん親切でした。施設内にコインランドリーがありましたので、長期滞在でも洗濯ができます。もちろんランドリーサービスを使うことができます。庭園も広々としており、お茶やスイーツを楽しんだり、夕暮れの中のディナーも満足できました。部屋についてですが、十分な広さ、大きめのバスタブなどで疲れをとることができます。ただし、アメニティー類が全く用意されていませんでしたので、シャンプーなどは自前のものを利用しました。その他ですが、セキュリティーボックス、冷蔵庫、コーヒーメーカーなどの設備が備わっていなかったのが残念です。WiFiは無料ですが、時間帯によって繋がらない時がありました。駐車場は有料の地下駐車場を利用しましたので、部屋からのアクセスが非常に便利だったと思います。
Stayed 4 nights in Aug 2017
Verified

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

3 nights of relaxation and luxury
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Hotel de qualité dans un site magnifique. Personnel disponible et très professionnel
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel in a great setting above the sea, good quality restaurant
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service

Brilliant place and service but No aircon

Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lieu accueillant sur la côte Basque

Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour

Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre Superbe et environnement exceptionnel notamment hors saison
Verified

8/10 Good

Lucas

Liked: Cleanliness, staff & service, room comfort

Très correct.

Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret. La chambre possède une vue magnifique, vraiment grandiose. Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints). J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.
Verified

6/10 Okay

Patti

Liked: Cleanliness, staff & service
Disliked: Room comfort

Far from everything and needs air conditioning

Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!
Verified

8/10 Good

Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

important criteria-excellent stay

everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre ! Emplacement exceptionnel
Verified

4/10 Poor

carolina

Disliked: Property conditions & facilities, room comfort

apartamento baja calidad

hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.
Verified

6/10 Okay

England to Portugal travellers

Liked: Staff & service

Stunning location

this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....
Verified

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel et cuisine de charme

Nous avons été séduits par l'emplacement de la résidence (car nous logions à côté de l'hôtel) ; nous avions une vue sur mer superbe avec terrasse. Nous avons diné et petit déjeuné à l'hôtel et avons beaucoup apprécié la qualité de la cuisine et du service. La décoration de l'hôtel et des jardins est très belle
Verified

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour excellent

L'hôtel est idéalement situé, la vue est magnifique. Service et personnel de qualité, très bon accueil. Nous avons pu profiter de la piscine chauffée et du sauna, la piscine à débordement est à coupé le souffle. On vous recommande vivement cet hôtel où nous avons passé un magnifique week-end
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

beautiful walk into town

This was a one night stay on our way to Spain, we had two dogs, so this is a fantastic hotel / apartment for this. We had an apartment on the second floor with beautiful views overlooking the sea and swimming pool, the grounds were lovely and the dogs were able to run around (when no one was sunbathing of course). The headland walk into town is also good and the Grand Hotel in town is a great place to sit for drinks and dinner - dogs welcome!
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely gorgeous!

Was very impressed from the first minute. The staff were charming and the hotel beautiful. The grounds are lovely, with great views from the clifftop and the pool area. We didn't eat there as, at 16€,, breakfast was a bit steep. Also a pleasant easy 15 minute path down into St Jean de Luz made going out for meals a pleasure.
Verified

10/10 Excellent

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A recommander

Pas grand chose à redire pour cet hôtel. Excellent accueil, chambre soignée. Très belle vue sur Saint jean de Luz. Seul bémol, un petit déjeuner facturé 16 euros/personne.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Verified

8/10 Good

LAURA

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017
Verified

8/10 Good

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort