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Hotel Splendide Royal

5.0 star property

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Hallway
Junior Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Sun deck
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Riva Antonio Caccia, 7, Lugano, TI, 6900
  • Place, LAC Lugano Arte e Cultura
    ‪8 min walk‬
  • Place, Via Nassa
    ‪8 min walk‬
  • Place, Piazza della Riforma
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Superior Executive Single Room Garden View

1 bedroom, minibar, in-room safe, desk

Superior Executive Single Room Garden View

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Executive Double Room Garden View

1 bedroom, minibar, in-room safe, desk

Superior Executive Double Room Garden View

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Executive Double Room Single Use

  • 35 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Palace Double Room

1 bedroom, minibar, in-room safe, desk

Superior Palace Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Palace Deluxe Double Room, Lake View

1 bedroom, minibar, in-room safe, desk

Palace Deluxe Double Room, Lake View

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Palace, Lake View

Junior Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk

Junior Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Palace, Lake View

Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk

Suite Palace, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Palace Single Room

1 bedroom, minibar, in-room safe, desk

Superior Palace Single Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Palace Deluxe Single Room, Lake View

1 bedroom, minibar, in-room safe, desk

Palace Deluxe Single Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Lake view
  • Sleeps 1
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hotel Splendide Royal

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Hotel Splendide Royal offers 93 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Splendide Royal. During your stay, you're just a quick walk from Gabriele and Anna Braglia Foundation. Free WiFi in public areas, a free round-trip airport shuttle and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at La Veranda
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gabriele and Anna Braglia Foundation and Art Museum Lugano
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Splendide Royal offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Splendide Royal. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 5-star Lugano hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available.
I Due Sud – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 8:00 AM to 9:00 PM on request
  • Parking on site (CHF 20 per day)
  • Valet parking on site (CHF 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • I Due Sud
  • La Veranda

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Wine tasting room

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,615 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 2 January and 9 February.

Access methods

Staffed front desk

Pets

  • Pets: CHF 45.00 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 40.00 per person
  • Self-parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 45.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Splendide Royal offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Reviews

Hotel Splendide Royal Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 357 out of 451 reviews
Rating 8 - Good. 61 out of 451 reviews
Rating 6 - Okay. 18 out of 451 reviews
Rating 4 - Poor. 10 out of 451 reviews
Rating 2 - Terrible. 5 out of 451 reviews

Reviews

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Lugano
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous breakfast terrace overlooking the lake
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Good service and good location

The receptionist Maria was fantastic at checking us in! She showed us around, was very pleasant and enthusiastic and we really appreciated her care when checking us in. The valet parking was ideal for us. Sadly one of our bags was left when reloading by the valet gentlemen but the hotel kindly sent this to us the following day so we have to mark them 10/10 for their service and for how they dealt with the scenario
Stayed 1 night in Aug 2025

10/10 Excellent

Zehra

Travelled with partner
Liked: Cleanliness, amenities
Beautiful view very clean!!!
Stayed 1 night in Aug 2025

8/10 Good

Nitin, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It's a beautiful hotel overlooking Lake Lugano, just 10 mins walk from Lugano. The staff was friendly and courteous. Our suite had a number of issues - the TV didn't work, the bathroom door didn't close, the A/C didn't cool the room adequately, and the curtains did not close.
Stayed 3 nights in Aug 2025

10/10 Excellent

Negar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would love to come back for more nights.
Stayed 1 night in Jul 2025

10/10 Excellent

Vraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world property with extensive breakfast buffet. There is a bar and restaurant on site. There are many dining options within walking distance. It is located along the lakefront road. It’s about a 10 minute walk to the center of town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Already submitted
Stayed 3 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Second time we stayed here. Amazing City, amazing hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Beautiful building
Stayed 7 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all kind and helpful (shoutout to Leila). Hotel is clean and it’s really gorgeous. Great for those looking for a luxury, boutique feeling hotel. The view to the lake was out of this world. Breakfast was good, and we tried their pizza and it was phenomenal.
Stayed 2 nights in Jul 2025

10/10 Excellent

zeshan

.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stunning hotel on the lake, convenient walk to everything. The staff was friendly and helpful and the restaurants delicious. The only downside was that the air conditioning did not work in our room even after staff assured us, it was fixed. It was over 26 and was cooler outside. No accommodation was given.
Stayed 1 night in Jun 2025

10/10 Excellent

Mehul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nabil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel highly recommend it!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing attention to detail. Great location - directly across from the lake.
Stayed 1 night in Jun 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This is a magnificent hotel in every way! It is beautiful, luxurious and filled with old world elegance. Our room was beautiful with lovely views of the lake. The breakfast was one of the most expansive and delicious spreads that I’ve seen. I could not recommend this more highly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance, Moreno Valley

Stayed 1 night in Jun 2025

10/10 Excellent

Andrey

Stayed 3 nights in Jun 2025

4/10 Poor

MOJGAN

Travelled with group
Disliked: Property conditions & facilities
Not doing back
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Hotel Spendide Royal! It’s absolutely gorgeous hotel and the feeling of being there is very special. The staff were all top notch and showed care and a commitment to making you feel comfortable and happy. The breakfast buffet was delicious with lots of variety and options. We will definitely come back and can’t recommend it enough.
Stayed 2 nights in Jun 2025