Keio Plaza Hotel Tokyo

4.5 star property
VIP Access

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Photo gallery for Keio Plaza Hotel Tokyo

1 bedroom, down duvets, in-room safe, laptop workspace
Creator video - submitted by Kensho Quest
Exterior
Free toiletries, hair dryer, slippers, bidet
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Place, Tokyo Metropolitan Government Building
    ‪1 min walk‬
  • Place, Shinjuku Mitsui Building
    ‪2 min walk‬
  • Place, Shinjuku I Land
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Main Tower Deluxe Plus Queen Room

  • Sleeps 2

Main Tower Superior Plus Twin Room

  • Sleeps 3

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Plaza Superior South Wing Twin, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Standard Plus Double, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 34 sq m
  • Sleeps 6
  • 2 Large Single Beds

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

Main Tower Standard Double Room

  • Sleeps 2

Main Tower Standard Twin Room

  • Sleeps 2

Main Tower Superior Twin Room

  • Sleeps 3

South Tower Plaza Superior Twin Room Non-smoking

  • Sleeps 2

South Tower Plaza Superior Queen Room

  • Sleeps 2

South Tower Plaza Luxe Queen Room

  • Sleeps 2

Main Tower Plaza Deluxe Twin Room

  • Sleeps 2

Plaza Superior South Wing King, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin, Non Smoking (Universal Design)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Large Single Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 41 sq m
  • Sleeps 8
  • 3 Large Single Beds

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 67 sq m
  • Sleeps 4
  • 2 Large Single Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 40 sq m
  • Sleeps 6
  • 2 Large Single Beds

Plaza Deluxe South King (Non-Smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • Sleeps 9
  • 5 Large Single Beds

Plaza Luxe King, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

South Tower Plaza Deluxe King Room

  • Sleeps 2

South Tower Plaza Deluxe Twin Room

  • Sleeps 3

South Tower Plaza Deluxe Triple Room

  • Sleeps 3

South Tower Plaza Luxe Twin Room

  • Sleeps 3

Main Tower Junior Suite Twin (Universal Design)

  • Sleeps 2

Main Tower Standard Room

  • Sleeps 2

Main Tower Premier Grand King Suite

  • Sleeps 2

Main Tower Premier Grand Twin Suite

  • Sleeps 2

South Tower Plaza Deluxe Room

  • Sleeps 2

Main Tower Club Room Premier Grand Two Queen Room

  • Sleeps 4

Main Tower Luxury Family Room

  • Sleeps 5

South Tower Luxe King Room

  • Sleeps 2

South Tower Plaza Superior Room

  • Sleeps 2

South Tower Plaza Luxe Corner Room

  • Sleeps 2

Main Tower Luxury Deluxe Twin (Universal Design)

  • Sleeps 2

Main Tower Premier Grand Suite

  • Sleeps 2

Main Tower Club Room Premier Grand King Room

  • Sleeps 2

Main Tower Club Room Premier Grand Twin Room

  • Sleeps 2

Deluxe Select Twin, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 71 sq m
  • Sleeps 8
  • 4 Large Single Beds

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Plus - Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Plus Twin Room (Triple)

9.2 out of 10
Wonderful
(12 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Plaza Standard Twin, Non smoking, No bathtub

  • City view
  • Sleeps 4
  • 2 Large Single Beds

Plaza Superior Twin, Non smoking

  • City view
  • Sleeps 6
  • 2 Large Single Beds

Japanese Suite Twin, Non smoking

  • City view
  • Sleeps 2
  • 2 Large Single Beds

Luxury Suite Twin, Non smoking

  • City view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Main Tower Club Room Premier Grand wide King Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Main Tower Standard Double Room Smoking

  • Sleeps 2

Main Tower Standard Double Room Non smoking

  • Sleeps 2

Main Tower Superior Twin Room Smoking

  • Sleeps 3

Main Tower Standard Twin Room Non smoking

  • Sleeps 2

Main Tower Standard Twin Room Smoking

  • Sleeps 2

Main Tower Superior Twin Room Non smoking

  • Sleeps 3

Main Tower Plaza Superior Twin Room Smoking

  • Sleeps 3

Main Tower Plaza Superior Twin Room Non smoking

  • Sleeps 3

Main Tower Plaza Deluxe Twin Room Non smoking

  • Sleeps 2

Main Tower Plaza Deluxe Twin Room Smoking

  • Sleeps 2

Plaza Superior South Twin 20F above(Non-smoking)

  • Sleeps 3

South Tower Plaza Superior Twin Room With Extra Bed

  • Sleeps 3

Deluxe Select Twin

  • Sleeps 2

Deluxe Select Twin Connecting Room

  • Sleeps 4

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • City view
  • 34 sq m
  • Sleeps 6
  • 2 Large Single Beds

Main Tower Standard Plus Double Room

  • Sleeps 2

Main Tower Deluxe Plus Twin Room

  • Sleeps 2

South Tower Plaza Superior King Room

  • Sleeps 3

Main Tower Deluxe Twin (Universal Design)

  • Sleeps 2

Similar properties

About this property

Keio Plaza Hotel Tokyo

Luxury hotel with 9 restaurants, steps from Tokyo Metropolitan Government Building
Along with 9 restaurants, this hotel has 2 bars/lounges and a fitness centre. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, 2 coffee shops/cafes, self parking and a meeting room are on-site.
Keio Plaza Hotel Tokyo offers 1452 accommodations with a safe and free newspapers. Beds feature down duvets. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Keio Plaza Hotel Tokyo's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Free WiFi in public areas, a free theme park shuttle and 9 restaurants are available.
  • Free WiFi
  • Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the property's 9 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Tokyo Metropolitan Government Building and Shinjuku Mitsui Building
  • Free theme park shuttle service
There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
スーパーブッフェ グラスコート – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner.
オールデイダイニング樹林 – This restaurant specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.
鉄板焼 やまなみ – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
メインバー ブリアン – On-site bar. Open daily.
寿司 久兵衛 – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM at scheduled times
  • Free theme park shuttle
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 5,000 for adults and JPY 4,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • メインバー ブリアン
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Free theme park shuttle
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 4000 for children
  • Airport shuttle fee: JPY 1400 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1946 out of 2780 reviews
Rating 8 - Good. 550 out of 2780 reviews
Rating 6 - Okay. 168 out of 2780 reviews
Rating 4 - Poor. 73 out of 2780 reviews
Rating 2 - Terrible. 43 out of 2780 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deledda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room Walkable to Shinjuku station
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Maelene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The whole family adults and children really enjoyed the Sky Plaza Ibasho. The children had so much fun spending time at the play area. Such beautiful views and a great spot to watch the light show at the Metropolitan Government Building.
Stayed 4 nights in Oct 2025

10/10 Excellent

LI SHUNG LIN

Stayed 4 nights in Oct 2025

10/10 Excellent

kyndra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean rooms, excellent breakfast buffet, and great location. We will stay here again when we come back to visit Tokyo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice rooms and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and have a lot of services on site. Center point to Shinjuku station to get around Tokyo. Breakfast was delicious and they always took care of our room. Only slight downside on this stay is they are going through renovations on some floors and so two elevators in our tower were down which sometimes caused delays getting up and down from our room. Other than that, this is my second time staying at Keio because I think it is well worth it!
Stayed 13 nights in Oct 2025

6/10 Okay

Karin Nicola

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Convenient location. Room was clean and service was good. There was a slightly unpleasant smell in the rooms. Elevator was very slow going up to the rooms due to renovations.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities
Stayed 2 nights in Oct 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located to restaurants and subway
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Stayed 5 nights in Oct 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, clean rooms and 7-11 and Family mart close by! Definitely will stay again
Stayed 8 nights in Oct 2025

4/10 Poor

Salar

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel would be considered as a great property back in 90s but it’s so outdated for 2025. For example, all lights in the room were manually operated (no card), old showers with disgusting traditional sower curtains, old faucets etc. This is not comparable with the modern facilities if someone’s visiting Tokyo for vacation.
Stayed 5 nights in Sep 2025

6/10 Okay

Densy

Stayed 5 nights in Oct 2025

10/10 Excellent

H

Stayed 7 nights in Oct 2025

8/10 Good

Hartej

Travelled with group
Liked: Amenities
Excellent area and close to major subway station. Loved the area!
Stayed 4 nights in Oct 2025

8/10 Good

Margaret

Stayed 3 nights in Oct 2025

4/10 Poor

wendy

Liked: Cleanliness, amenities
Disliked: Staff & service
The front desk check-in was very slow. There are a lot of staffs but most of them just observe and are not working. Staffs were incapable and took a long time to finish one thing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Keio Plaza Hotel. Great staff, very clean and close to shopping and the Shijuku train station.
Stayed 6 nights in Oct 2025

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement de hautes gammes
Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

LISA DEANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay and loved the hotel!! Great experience. Having more english speaking workers would be helpful.
Stayed 5 nights in Oct 2025