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Le Petit CHARME-INN

2.0 star property

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Photo gallery for Le Petit CHARME-INN

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Property amenity
Property amenity
Exterior
Restaurant

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Metzggasse 28, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪8 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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Hotel Restaurant Le Mazot Zermatt

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  • Free WiFi
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4.5 out of 5, Wonderful, (117)
The price is CHF 198
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Hotel Restaurant Le Mazot Zermatt

About this property

Le Petit CHARME-INN

Mountain ski retreat with restaurant
After a day on the slopes, return to dine at the restaurant. Additional amenities at Le Petit CHARME-INN include ski storage and a rooftop terrace.
Le Petit CHARME-INN offers 20 accommodations with a hairdryer and free toiletries. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Le Petit CHARME-INN. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a rooftop terrace.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • On-site recreation includes helicopter/aeroplane tours, downhill skiing and bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Pets welcome for a fee (restrictions apply)
During the winter, enjoy on-site recreational activities like downhill skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Public spaces have free WiFi.

This Zermatt hotel is smoke free.

Le Petit CHARME-INN has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 877 reviews
Rating 8 - Good. 320 out of 877 reviews
Rating 6 - Okay. 61 out of 877 reviews
Rating 4 - Poor. 8 out of 877 reviews
Rating 2 - Terrible. 7 out of 877 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit of a walk on the cobblestone streets to get to the hotel, but worth it. You could see the top of Matterhorn from the rooftop terrace, and if you walked around the nearby church, there was a full view of the mountain. Very convenient to great restaurants. Super friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Lingxi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff are friendly and they gave us drink vouchers if we elected not to have house keeping. It's a small uphill from Bahnhofstrasse which might be challenging for somebody with luggage or not used to walking a lot.
Stayed 3 nights in Mar 2025

10/10 Excellent

Compton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great hosts
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice walking distance to the cable car, nice breakfast, and clean cozy room. It was a lovely place to stay if you're in zermatt
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Liked: Cleanliness, staff & service, amenities
Nothing unique - just a place to stay. 0.6 mile walk to the lift. Bus available about 0.2-3 miles away.
Stayed 3 nights in Mar 2025

8/10 Good

Dai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and budget-friendly!
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place ❤️🇨🇭
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly, Stone Mountain

Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy B&B in Zermatt

Lovely, quiet B&B close to the centre of Zermatt, just over 10 minutes walk from both the train stations and the Matterhorn lifts. Room was quiet, warm and comfortable. Breakfast buffet was plentiful! Evening drinks available too (free voucher if you skip room cleaning) - the night porter was especially chatty and friendly! Would def stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Staff & service

OK - but not a friendly place for solo travellers.

They call it a hotel but its only a B&B so no bar or food in the evenings. So if you're on your own its a poor setup. They don't have any communal spaces to get to know anyone. The roof top is just a small flat roof with no services or much of a view. Breakfast is good though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Leang

Stayed 2 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a comfortable stay here for 2 nights. Most staff were quite friendly. Good breakfast. Construction next door. Quite handy spot. Lovely refurbed bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Great breakfast and the coziest, clean room. We slept great and the view was phenomenal. Great check-in and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

10/10 Excellent

Geok Kien

Liked: Cleanliness, staff & service, room comfort

Hotel is clean.

Hotel is clean. Staff is helpful. Room a bit small for 2 guests with big luggagues.
Stayed 2 nights in Nov 2024

10/10 Excellent

DIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hrishikesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location in Zermatt, secluded and has a nice terrace to overlook the town and Matterhorn.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024