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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Lobby
Exterior
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪6 min walk‬
  • Kenilworth Road Stadium
    ‪14 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(22 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(62 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Express Single Room

8.0 out of 10
Very good
(49 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

  • Sleeps 3

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Standard King Room

  • Sleeps 2

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Similar properties

Exterior

ibis London Luton Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, 1,003 reviews
The price is CHF 65
includes taxes & fees
27 Aug - 28 Aug
ibis London Luton Airport

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 6.50 per person
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 475 out of 1186 reviews
Rating 8 - Good. 355 out of 1186 reviews
Rating 6 - Okay. 187 out of 1186 reviews
Rating 4 - Poor. 72 out of 1186 reviews
Rating 2 - Terrible. 97 out of 1186 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Sonia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sunial

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a good shout...

A little awkward to find but the hotel stay was satisfactory and I would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

Barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to the railway station

The hotel is a few minutes walk from the railway station, check in was fast and the receptionists were friendly. The room was clean, the bed was comfortable but the window wasn't soundproof and sometimes I could hear the people shouting outside in the street.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Stayed 1 night in Apr 2025

2/10 Terrible

Ceren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For two agonizing nights in room 615, I endured a horrific infestation of hundreds of bed bugs and other insects, leaving me with relentless itching and wounds on my skin that persist seven days later. This unbearable experience is a warning for anyone considering a reservation there.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Business traveller
Disliked: Property conditions & facilities

UNSAFE LIFTS

This is a 10 story hotel with lifts not working. The one lift in action is not working properly, it does not come to the floor when called for some time and it drops off on a different floor to the one selected. I informed staff last night, nothing done, I informed staff this morning who did not take this seriously. THIS IS UNSAFE.
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas

Stayed 1 night in Apr 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very tiny with a single bed, but since it was just for me, it was fine and can’t beat it for the price. It also included a buffet breakfast in the morning and is about a 5 minute walk to the train station where you can catch a train or a bus to the airport in Luton.
Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hreat value for money. Perfect stay
Stayed 1 night in Apr 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Hotel is ok, they have tried to modernise an old building, the housekeepers could pay a bit more attention( skirting boards and door surfaces etc. ) the reception staff were lovely and good at their job. The buffet breakfast could have room for improvement i.e canned mushrooms, luke warm dried out scrambled eggs but for a free breakfast i cant complain. The free coffee machine in the lounge is a good idea, however i still think there ahould be these facilities in the rooms as some people would like to relax in their room without going down 9 floors to get one. All in all it was ok, i would stay again but there's a lot better out there for a similar price
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff are amazing.. super friendly and helpful shout out to Ali I arrived after midnight and he was very nice along with the lady next morning. I won't say its the best hotel but it definitely one of the best ones I stayed at with this price. The rooms are generally good condition might need some maintenance here and there. In general they are clean and tidy. The lactating is good if you traveling from/to Luton bus (A) is just 5 minutes walk if not less for 3 pounds. Along with other options depending on your preference.
Stayed 1 night in Apr 2025

10/10 Excellent

Khalilullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and friendly. Sometimes a bit noise outside
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Apr 2025

8/10 Good

paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Delilah

Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Stayed 1 night in Apr 2025

6/10 Okay

shanar

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Marta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service and a great stay.
Stayed 1 night in Apr 2025