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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(66 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

8.2 out of 10
Very good
(57 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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The price is CHF 65
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Luton Mall and Cineworld Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 15 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 6.50 per person
  • Uncovered self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 534 out of 1293 reviews
Rating 8 - Good. 385 out of 1293 reviews
Rating 6 - Okay. 193 out of 1293 reviews
Rating 4 - Poor. 74 out of 1293 reviews
Rating 2 - Terrible. 107 out of 1293 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mrs Shubnam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely,warm atmosphere with smart interior. Management very efficient. Front desk unfriendly and no customer relations etiquette.However,I enjoyed my stay overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kasey

Stayed 6 nights in Sep 2025

2/10 Terrible

ange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t trust the photos! The hotel is not this nice. Also facilities they advertise such as kettle in room are not correct. There is a coffee machine at reception but water is barely warm. Noise outside the hotel is horrendous. We spent the night awake thanks to the boy racers in the car park facing our window. No Aircon or heating. Wouldn’t recommend this hotel
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness

Quick stopover

Quick stopover prior to taking flight from Luton, Next to square and can be noisy from outside. Not the hotels fault. Reception was good. The room was basic but clean. There was no coffee making facility in the room. There was coffee in the lobby. The bed was not comfortable and the pillows even less so. All in all if I have to, I will go again
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for what we needed for a few hours overnight before an early morning flight. Clean, tidy and staff were helpful.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Tanisha

Stayed 2 nights in Sep 2025

10/10 Excellent

Nermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights after arriving to Luton airport and waiting to go to Heathrow for my next flight. Staff is really attentive and the breakfast and all day coffee availability is great. The mall next door made the wait pass faster. Would stay again if I arrive to Luton airport and need a few nights before I continue with my travels.
Stayed 2 nights in Sep 2025

6/10 Okay

Aaron

Stayed 1 night in Sep 2025

10/10 Excellent

Ethash

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

ERNEST

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Stayed 4 nights in Sep 2025

8/10 Good

Shuaibu Sule

Stayed 1 night in Sep 2025

4/10 Poor

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

For a thistle owned hotel this was shockingly bad

Pros : cheap and only a few mins walk from train station although I would not recommend doing so at night. Cons : Most uncomfortable bed I have slept on in years it felt like a slab of concrete with a sheet over it, only had one very thin pillow went to reception to ask for another was told no, explained I have a back issue and needed the support told no even firmer and rudely Shower pressure on 9th floor was appalling water literally dribbled out. Buffet breakfast looked like a roulette wheel of options to get salmonella.
Stayed 1 night in Sep 2025

8/10 Good

josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, free wifi and free breakfast. Very basic but good for one night if going to the airport
Stayed 1 night in Sep 2025

8/10 Good

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok for
Stayed 1 night in Sep 2025

2/10 Terrible

Sheila

Stayed 1 night in Sep 2025

8/10 Good

Bridget, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed for Luton station. Very limited number of restaurants close by - but room itself v comfortable
Stayed 1 night in Sep 2025

6/10 Okay

Victoria

Business traveller
Disliked: Cleanliness, staff & service

Not great

Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Breakfast was as ok, staff were polite and helpful, WIFI was non existent,
Stayed 2 nights in Sep 2025