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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

7 restaurants, breakfast, lunch, dinner served; international cuisine
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Lobby
Premium bedding, minibar, in-room safe, individually decorated
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪4 min walk‬
  • Place, Sirenis Aquagames Water Park
    ‪11 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room | Flat-screen TV, iPod dock, pay films

The Mansion

  • Garden view
  • 99 sq m
  • 1 bedroom
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.8 out of 10
Good
(108 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club | Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay films

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

  • Ocean view
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

8.8 out of 10
Excellent
(21 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Catch some rays at the beach or spend the day relaxing at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers 320 accommodations with minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only's great beach location. During your stay, you'll be close to Sirenis Aquagames Water Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Elements, one of the property's 7 restaurants and 3 bars/lounges
  • Splash around at the lazy river or swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, massages or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Sirenis Aquagames Water Park and 12 minutes from Macao Beach
Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a lazy river, and a sauna. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A nightclub, a fitness centre, and a terrace are also featured at the luxury Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Elements – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pescari – This sushi bar only serves dinner. Open daily.
Hunter Steakhouse – This steakhouse specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Tandori – This theme restaurant only serves dinner. Open daily.
Vespa – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 451 out of 1004 reviews
Rating 8 - Good. 185 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 97 out of 1004 reviews
Rating 2 - Terrible. 107 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Des

Stayed 3 nights in Jan 2026

2/10 Terrible

Brittny

Travelled with group
Disliked: Cleanliness
The room was bad!.The sink leaks, the lock on the door didn't work and the ocean view was nowhere to be find. No ocean seen. This was advertised as Diamond club with these fabulous perks and THEY WERE NOT FABULOUS.
Stayed 1 night in Feb 2026

2/10 Terrible

Brittny

This room was absolutely and resort was the
Stayed 3 nights in Jan 2026

6/10 Okay

Shirley

Liked: Cleanliness
Hello I paid for a Junior Suite with ocean view. The room 3307 I was given was not faced the ocean, but towards another building. I didn’t see the ocean at all. Yet I was charged for a ocean view. I would like to be reimbursed for what I didn’t receive. I spoke to someone at their front desk, and he basically brushed it off stating there are different types of ocean views.
Stayed 3 nights in Jan 2026

10/10 Excellent

sylus, Bronx

Stayed 2 nights in Jan 2026

10/10 Excellent

Aurea, WOODBRIDGE

Travelled with partner
Liked: Cleanliness, amenities
We booked a Diamond Club level room for a very special birthday vacation and our Butler, Johnny made sure the experience was exceptional! We were treated like royalty from the time we booked through expedia to the end of our trip! Our other butler, Billy was equally amazing covering when Johnny was off. All of the staff, from the bellman, Wilkins, to the Chef Montero, were absolutely amazing! Our bar tenders, Ruth, Luz and Brandalisy in Diamond and Christian as the club were the best! Mariela and Freilin pool side waitors and the wait staff at the restaurants, Jonathan, Joselo, Fermin, Diana and a few others I cannot remember at the moment made every meal special for us! Let me not forget the amazing Spa staff that did an amazing job on my braids!! This was one of the best experiences we've had in a while and we are regular travelers! Thank you Royalton Chic!
Stayed 2 nights in Jan 2026

10/10 Excellent

Aurea, WOODBRIDGE

Travelled with partner
Liked: Cleanliness, amenities
We were treated like royalty from the time we booked through expedia to the end of our trip! Special thanks to our butlers Johnny and Billy for making sure our experience was amazing every step of the way! Special thanks to Jilbert, Ceasar, Chef Montero, Jonathan, Ruth and Yleana for their dedicated attention to making us feel like royalty! Overall a fantastic experience!
Stayed 5 nights in Jan 2026

8/10 Good

Sylvain, Richelieu

Stayed 7 nights in Jan 2026

8/10 Good

Mariam

Stayed 5 nights in Dec 2025

10/10 Excellent

Rafal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, stuff was friendly and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Had such a great time I would definitely recommend coming here I can’t wait to come back again !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Raein

Stayed 7 nights in Dec 2025

10/10 Excellent

Charles, Orangeburg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was wonderful. Johnny Solano was the most amazing host. He made our stay absolutely great. They have 4 pickle ball courts. He got us the equipment to use when everyone else, didn't have a clue as to what we were wanting to play. Not surprising being in another country where it is not a well known sport. Johnny also scheduled all our reservations for the restaurants and helped with the bell hop for our luggage to be picked up from the room to the lobby for our return trip home. The hotel didn't really explain the difference between a standard stay and paying for the Diamond club stay. I only caught the pool side cabana on the website. Which was to be reserved and additional charge and that didn't seem worth the cost and after being there I felt I made the right choice. Pool had plenty of lounges and so did the beach. All an all wonderful place to stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged
Stayed 5 nights in Jan 2026

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service I have experienced
Stayed 1 night in Jan 2026

8/10 Good

SUZANNE

Travelled with partner
Liked: Cleanliness, amenities
I stayed at Royalton Chic Punta Cana from Dec 25–Jan 4 with my partner, and overall we had a fun, easygoing stay with a few quirks along the way. The resort leans a bit more tired chic than full glam these days, but the service really helped balance things out. Johnny, our butler and highlight of the trip, handled everything from restaurant bookings to sourcing medication with calm, friendly efficiency. Staff across the resort were upbeat, helpful, and kept our room spotless — complete with adorable towel art that honestly had more personality than I did before my morning coffee. The vibe was relaxed and never too wild. Evening entertainment was fun, and daytime activities (especially the foam parties) were great to watch from a safe, dry distance. The buffet had tons of variety, and the spa was a standout — our couples retreat with champagne, exfoliation, massage, and facial was pure bliss. Of course, a few quirks: the resort is showing its age, upselling was constant, and our room had some “character” — a dead landline, inconsistent hot water, a broken TV (quickly replaced), and no outlet on one side of the bed, which led to a very creative extension‑cord solution. The hot tubs at both the pool and spa were out of service, and shade/loungers were limited at peak times. Overall, a good stay with great service and a chilled vibe — just expect a mix of comfort with a few quirks along the way.
Stayed 10 nights in Dec 2025

10/10 Excellent

Adam

Stayed 7 nights in Jan 2026

4/10 Poor

Abigail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had a lot of issues, including our shower head almost falling off and flooding our bathroom. We also didn't have a safety latch on our door so one afternoon two different staff members just walked into our room while we were inside sleeping which was very off putting. The buffet was ok. There was a lot of options but everything that was supposed to be warm/hot was cold. The restaurants were nice and I did like their food more but I did notice that the later your reservation was, the slower the service. Also, a lot of the restaurants were out of food which shouldn't happen considering they aren't that busy. Also, it was extremely hard to get a reservation through the app. We ended up doing them all at once through the conceriege but that isn't given as an option at check in. The people/workers were very nice. The spa was also incredible. If the whole resort was more like the spa then it would be an amazing place to stay. Also, i felt like I was constantly getting random phone calls to my hotel room which was odd since we never requested anything. Also, when we first got into our room it was very obvious that it was not ready for people. We only had two towels, the floor in the whole room was grimy, and our bathroom wasn't stocked with any soaps or anything that you get. This resort is okay, but there is a lack of attention to detail. I had a good time considering all of these things, but I won't be returning and I won't be recommending this place.
Stayed 6 nights in Jan 2026

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from 6 nights there and had a wonderful time! The staff was incredible, and our butler, Johnny, made our stay so easy with getting us reservations every night! We stayed in 8315, and I would definitely recommend that room for the ocean views!
Stayed 6 nights in Jan 2026

6/10 Okay

Biokaris

Travelled with partner
Disliked: Property conditions & facilities
I first stayed at CHIC in march 2025 and loved it, that’s why I came back. But this time around, very disappointed! A lot of the staff seems new, needs training. The hotel needs maintenance; had to change room due to really bad smell in the bathroom. Food at restaurants came out cold, and at the Steakhouse, you have to pay for the best steaks, even though we were part of the Diamond Club. Do Not do Diamond, not worth it! Great service provided by Olvin and Greicy, they go above and beyond to get you what you need.
Stayed 3 nights in Jan 2026

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
The resort staff was friendly and nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, amenities
Clean room, clean bathroom, shower and staff super nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

RODOLFO ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the service of a personal concierge. The guy that was attended as his name is Johnny was involved and beyond to help me with my reservations and answer all questions that I have about my stay.
Stayed 3 nights in Jan 2026

4/10 Poor

Evan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very outdated, public area washrooms were not in working conditions, the showers on beach area exist were not working, guests were stepping in pools to wash the sand off. The pool filled with sand. The a-la-carte restaurant had poor service and the food wasn’t even close to taste of the menu. For example: at Indian restaurant was serving rissotto ! That was basically thick as rice pudding. Very sad! By pool area, i was literally chasing down some service for pool side bar service . I spent my holiday walking to get my own drinks. Considering I paid premium price for Christmas holidays, and considering its an adult’s only, it was mediocre! I absolutely do no recommend this Royalton Chic to anyone. It’s a waste of money. I spent $11,000 for 3 adults, 5 day stay. And was very disappointing hotel. Even I had concierge personal service throughout my stay. My concierge name was Johnny Solano, and did a good job in booking my dinner and spa reservations, and brought me a hot water kettle for my night tea time. Thank you Johnny for your services and care. But Royalton Chic hotel was not an organized or good service hotel.
Stayed 5 nights in Dec 2025