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Kumara Serenoa by Lopesan Hotels

4.0 star property

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Photo gallery for Kumara Serenoa by Lopesan Hotels

Relax by the pool surrounded by palm trees and lounge chairs, with hotel buildings in the background.
Relax in style with comfortable lounge chairs in our spacious outdoor area overlooking the beach.
Relax in a row of outdoor seating areas with canopies and cushioned lounge chairs, offering a clear view of the adjacent buildings.
Relax in a stylish room with a large bed, grey headboard, and sliding glass door to an outdoor area with a palm tree view.
Enjoy a wide selection of food options in our well-appointed buffet area, featuring contemporary furniture and a clean layout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • All-inclusive
  • Bar
  • Gym

Explore the area

Map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Dunes
    ‪19 min walk‬
  • Yumbo Shopping Center
    ‪5 min drive‬
  • Maspalomas Lighthouse
    ‪10 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪30 min drive‬

Room options

View all photos for Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Suite, Terrace, Pool View

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Terrace

1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Terrace, Pool View

1 bedroom, minibar, in-room safe, desk

Suite, Terrace, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Double Room, Terrace, Pool View

Family Double Room, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk

Family Double Room, Terrace, Pool View

  • 36 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Terrace (Adults Only +18)

Junior Suite, Terrace (Adults Only +18) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, Terrace (Adults Only +18)

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Terrace (Adults Only +18)

Suite, Terrace (Adults Only +18) | 1 bedroom, minibar, in-room safe, desk

Suite, Terrace (Adults Only +18)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Kumara Serenoa by Lopesan Hotels

Eco-certified hotel with 3 outdoor pools and free breakfast
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Kumara Serenoa by Lopesan Hotels. During your stay, you'll be within walking distance of Yumbo Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include a lifeguard on-site, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 2-minute drive from Maspalomas Dunes and a few minutes from Yumbo Shopping Center
Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Kumara Serenoa by Lopesan Hotels, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Kumara Serenoa by Lopesan Hotels. Self parking is free. A complete renovation of Kumara Serenoa by Lopesan Hotels was completed in June 2020.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Palmera Buffet – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • Built in 1988
  • Lifeguards
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 282 reviews
Rating 8 - Good. 90 out of 282 reviews
Rating 6 - Okay. 23 out of 282 reviews
Rating 4 - Poor. 5 out of 282 reviews
Rating 2 - Terrible. 2 out of 282 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.
Stayed 10 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 16 nights in Dec 2024

8/10 Good

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre.
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delivered on their images!

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Stayed 8 nights in Oct 2024

8/10 Good

JAY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent place with nice pool area

The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
Stayed 4 nights in Jul 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Stayed 3 nights in Mar 2024

10/10 Excellent

Simran

Stayed 3 nights in Jan 2024

10/10 Excellent

Maciej

Stayed 2 nights in Nov 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023

8/10 Good

Andree-Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Ross Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!
Stayed 2 nights in May 2023

10/10 Excellent

Dragan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023

8/10 Good

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Stayed 2 nights in Feb 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Stephen John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A

8/10 Good

David, london

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022