See all properties

Grand Hyatt San Francisco

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hyatt San Francisco

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Staircase
Restaurant
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
345 Stockton St, San Francisco, CA, 94108
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Moscone Convention Center
    ‪9 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Bar (on property)

Club Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Bar (on property)

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(75 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(129 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Bay View

9.2 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(16 reviews)
  • Bay view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite

VIP Suite | Premium bedding, pillow-top beds, in-room safe, desk

VIP Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite

  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Hilton San Francisco Financial District
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 2,560 reviews
The price is CHF 101
includes taxes & fees
12 Apr - 13 Apr
Hilton San Francisco Financial District

About this property

Grand Hyatt San Francisco

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Grand Hyatt San Francisco offers 668 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Grand Hyatt San Francisco 's great location. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the proximity to shopping
  • 12 minutes by foot from Moscone Convention Center and a 3-minute drive from Oracle Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 25 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hyatt San Francisco . Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
OneUp Restaurant – On-site buffet restaurant.
OneUP Lounge – On-site bar. Open daily.
Coffee Cart – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47.08 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41.80 for adults and from USD 20.91 for children
  • Valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Grand Hyatt San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1012 reviews
Rating 8 - Good. 189 out of 1012 reviews
Rating 6 - Okay. 70 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Annalese, Santa Rosa

Stayed 1 night in Dec 2025

10/10 Excellent

Arpine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay at Grand Hyatt
Stayed 2 nights in Dec 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Starbucks directly across the street. Check-in process was poor. Room not ready at check in time. I was told I would receive a phone call when it was ready but never did so ended up checking in 2 hrs after check in time. Thought it was strange that there was no soap in room. When inquiring about it I was told I had to request soap?? Not that big of a deal just really weird to me. With all that said it is a nice hotel and I was given a couple of drink vouchers.
Stayed 1 night in Dec 2025

10/10 Excellent

Doina, Walnut Creek

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying at Hyatt hotels all over US, Canada and Europe and I’ve been always impressed by the cleanliness of the rooms, staff, amenities, etc. This time the view of Union Square brought tears to my holiday’s eyes! Everything was top notch. Thank you Grand Hyatt! ❤️
Stayed 1 night in Dec 2025

10/10 Excellent

jedidiah

Stayed 1 night in Dec 2025

8/10 Good

Monica

Stayed 2 nights in Dec 2025

6/10 Okay

Yassine

Stayed 2 nights in Dec 2025

8/10 Good

Michele, Sab Francisco

Stayed 3 nights in Dec 2025

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location
Stayed 3 nights in Aug 2025

6/10 Okay

pheona

Disliked: Amenities
Average
Stayed 5 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 4 nights in Dec 2025

8/10 Good

John and Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Enoch

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super clean rooms. Nice housekeeping gave me a pair of slippers when I forgot mine
Stayed 1 night in Dec 2025

8/10 Good

Selwyn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kara, Sonoma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from our room of Union Square all lit up for the holidays. Room was clean and comfortable and all the staff we encountered were very friendly and welcoming.
Stayed 1 night in Dec 2025

2/10 Terrible

Mai Yee

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A printed note on Grand Hyatt cardstock plus two sets of foam earplugs were left on the nightstand. The note read “In the effort to enhance the tranquility of your guest room experience…”. At 2am a very loud and repetitive clanging started happening from either the AC vent or adjacent wall. It went on for a little over and hour. Needless to say, it was a terrible night’s sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities
Front desk very friendly wrightto the point , which I like
Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

6/10 Okay

David

No onsite restaurant
Stayed 1 night in Dec 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was a design disaster - just a dozen small things that made the stay really inconvenient. The bathroom door didn’t close all the way. The lighting was terrible, light switches were hard to reach. The “art” resembled blood splatter. The in-room coffee maker had illegible instructions. And the noise made sleep almost impossible. Of course the location is just noisy outside a lot of the time, but there is virtually no soundproofing, so we were kept up by outside noise as well as by noisy neighbors inside the hotel, in the hallway, in the adjacent rooms. It was just bad, and I cannot recommend it.
Stayed 2 nights in Dec 2025