See all properties

Centurion Hotel & Spa Ueno Station

3.5 star property

Choose dates to view prices

Photo gallery for Centurion Hotel & Spa Ueno Station

Indoor spa tub
Restaurant
Front of property – evening/night
Public bath
Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6-8-16 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Zoo
    ‪5 min walk‬
  • Place, Sensoji Temple
    ‪3 min drive‬
  • Place, Tokyo Skytree
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Family Room -Non Smoking (2 Double Bed) - Extrabed is from 5th Adult

  • 38 sq m
  • Sleeps 10
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Twin Room (2 Semi Double), Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room (2 Semi Double), Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 19 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Standard Double Room (1 Double Bed), Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room (1 Double Bed), Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (1 Double Bed), Non Smoking - Annex - Extra bed is from 3rd Adult

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Queen Room (1 Queen Bed) Non Smoking- Extra bed is from 3rd Adult

8.6 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Queen Room (1 Queen Bed), Non Smoking

Standard Queen Room (1 Queen Bed), Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen Room (1 Queen Bed), Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Moderate Double Room (1 Bunk Bed), Non smoking - Annex

1 bedroom, desk, iron/ironing board, free WiFi

Moderate Double Room (1 Bunk Bed), Non smoking - Annex

8.0 out of 10
Very good
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bunk Bed

View all photos for Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Executive Twin Room (2 Semi-double Beds) Non Smoking - Extra bed is from 3rd Adult

  • 25 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking - Extra bed is from 5rd Adult

7.0 out of 10
Good
(4 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-double Room -Non Smoking (1 Semi-double Bed) - Annex

  • 10 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Family Room (2 Queen Bed) Non Smoking - Extra Bed is from 5th Adult

  • 27 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Cabin Room -Non Smoking (2 Bunk Bed)

Cabin Room -Non Smoking (2 Bunk Bed) | 1 bedroom, desk, iron/ironing board, free WiFi

Cabin Room -Non Smoking (2 Bunk Bed)

7.0 out of 10
Good
(13 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Semi-double Room (1 Double Bed) Non Smoking - Annex with Noise

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise

Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Double Room(1 Double Bed) Non Smoking -Annex -Extra bed is from 3rd Adult, with Noise

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise | 1 bedroom, desk, iron/ironing board, free WiFi

Japanese Style Queen Room (1 Queen Bed) Non Smoking - Annex -Extra bed is from 3rd Adult, with Noise

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Open Air Bath Comfort Twin Room (2 Semi-double Bed) Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Family Room (2 Queen Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Family Room (2 Queen Bed) Non Smoking

  • Sleeps 6

View all photos for Premium Family Room

1 bedroom, desk, iron/ironing board, free WiFi

Premium Family Room

  • Sleeps 8

View all photos for Cabin Room

1 bedroom, desk, iron/ironing board, free WiFi

Cabin Room

  • Sleeps 4

View all photos for Japanese-Western Style Semi-Double With External Noise Annex

1 bedroom, desk, iron/ironing board, free WiFi

Japanese-Western Style Semi-Double With External Noise Annex

  • Sleeps 2

View all photos for Japanese-Western Style Queen With External Noise Annex

Interior

Japanese-Western Style Queen With External Noise Annex

  • Sleeps 3

View all photos for Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Sleeps 10
  • 2 Double Beds and 2 Single Bunk Beds

View all photos for Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Queen Room (1 Queen Bed) Non Smoking - Extra Bed is from 3th Adult

7.8 out of 10
Good
(11 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-double Room, Non Smoking (1 Semi-double Bed)

  • 11 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking-Extra Bed Is from 5rd Adult

Living area | Flat-screen TV

Open-Air Bath Deluxe Twin Room (2 Double Bed) Non Smoking-Extra Bed Is from 5rd Adult

  • Sleeps 6

View all photos for Standard Double Room (1 Double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room (1 Double Bed) Non Smoking

  • Sleeps 2

View all photos for Superior Double Room (1 Double Bed) , Non Smoking-Annex-Extra Bed Is From 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room (1 Double Bed) , Non Smoking-Annex-Extra Bed Is From 3rd Adult

  • Sleeps 3

View all photos for Premium Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is From 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Premium Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is From 3rd Adult

  • Sleeps 4

View all photos for Standard Queen Room (1 Queen Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Standard Queen Room (1 Queen Bed) Non Smoking

  • Sleeps 2

View all photos for Japanese-Western Style Double With External Noise Annex

Interior

Japanese-Western Style Double With External Noise Annex

  • Sleeps 3

View all photos for Open-Air Bath Executive Twin Room (2 Semi-Double Beds) Non Smoking-Extra Bed Is from 3rd Adult

1 bedroom, desk, iron/ironing board, free WiFi

Open-Air Bath Executive Twin Room (2 Semi-Double Beds) Non Smoking-Extra Bed Is from 3rd Adult

  • Sleeps 5

View all photos for Standard Semi-Double Room-Non Smoking (1 Semi-Double Bed) -Annex

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-Double Room-Non Smoking (1 Semi-Double Bed) -Annex

  • Sleeps 2

View all photos for Superior Twin Room-Non-Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

1 bedroom, desk, iron/ironing board, free WiFi

Family Twin Room, Non Smoking (2 Double Bed, Extrabed for 5th Adult)

  • Sleeps 8

View all photos for Moderate Double Room (1 Loft Bed) , Non Smoking-Annex

Interior

Moderate Double Room (1 Loft Bed) , Non Smoking-Annex

  • Sleeps 3

View all photos for Open Air Bath Comfort Twin Room (2 Semi-Double Bed) Non Smoking

1 bedroom, desk, iron/ironing board, free WiFi

Open Air Bath Comfort Twin Room (2 Semi-Double Bed) Non Smoking

  • Sleeps 3

View all photos for Superior Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is from 3th Adult

1 bedroom, desk, iron/ironing board, free WiFi

Superior Queen Room (1 Queen Bed) Non Smoking-Extra Bed Is from 3th Adult

  • Sleeps 3

View all photos for Standard Semi-Double Room -Non Smoking (1 Semi-Double Bed)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Semi-Double Room -Non Smoking (1 Semi-Double Bed)

  • Sleeps 2

Similar properties

1 bedroom, premium bedding, down duvets, desk

Centurion Hotel Ueno

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
3.8 out of 5, Good, 1,000 reviews
The price is CHF 51
13 Oct - 14 Oct
Centurion Hotel Ueno

About this property

Centurion Hotel & Spa Ueno Station

Hotel with a 24-hour front desk, a quick walk to Ueno Zoo
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Other amenities include multilingual staff assistance and a vending machine.
Centurion Hotel & Spa Ueno Station offers 93 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, spring water baths, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Centurion Hotel & Spa Ueno Station. During your stay, you're just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas, plus laundry facilities and an indoor public bath (no minerals).
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 5-minute walk from Suzumoto Theater and 6 minutes on foot from Ueno Zoo
Centurion Hotel & Spa Ueno Station offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Centurion Hotel & Spa Ueno Station also features a lift and a water dispenser.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Public indoor bath (no minerals)

Accessibility

  • Lift

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centurion Hotel Ueno Station
Centurion Ueno Station
Centurion Hotel
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel Spa Ueno Station
Japan
Centurion Hotel & Spa Ueno Station Tokyo
Centurion Hotel & Spa Ueno Station Hotel
Centurion Hotel & Spa Ueno Station Hotel Tokyo

Reviews

Centurion Hotel & Spa Ueno Station Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1008 reviews
Rating 8 - Good. 324 out of 1008 reviews
Rating 6 - Okay. 182 out of 1008 reviews
Rating 4 - Poor. 69 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

Reviews

8/10 Good

Montira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joohee, Havertown

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great location, close to skyline and multiple subway lines, plenty of local restaurants nearby. The highlight was spa at the end of the day to relax. I read the reviews about rooms being small. We booked a larger room (two double beds and two bunk beds) for 4 of us and there was plenty of room to breath. I would definitely come back again!
Stayed 3 nights in Jul 2025

6/10 Okay

Yoshimi

Easy stop in ueno

Useful and cheap next to ueno keio station. Good stop over from narita. Very lively neighborhood. Basic hotel. Spa was also very basic.
Stayed 1 night in Jun 2025

2/10 Terrible

Pearl

The floor is not clean, small and old.
Stayed 1 night in Jul 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and organized, but I have two major complaints. The first one is that the room floors were accessible from the street level, without a keycard or access code, making it a serious safety risk. The second is that the room was awfully small for four people.
Stayed 7 nights in Jun 2025

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine, nothing fancy. Good spot to stay for a budget just do not bring a lot of luggage as the rooms are very small.
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Stayed 2 nights in Jun 2025

8/10 Good

peng

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Aurora Joy

Stayed 3 nights in Jun 2025

10/10 Excellent

Ka Yau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in May 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 3 was very happy with our stay at Centurion Hotel & Spa Ueno. The room was small, but totally fine for our 2 night stay. Everything worked well. Hotel staff were all very nice to us. The spa was great, too. Each evening after dinner, we took a nice hot bath, and then plunged into the ice cold pool for just a few minutes.ut felt great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anand

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alexa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Fantastic location for a casual night life! Staff were really wonderful and inviting
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price I paid ( ~$80 USD ) this was a pretty good property. Rooms were small, but not out of line with other similar places. It was clean and had a nice onsen.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but there was no coffee or tea bags in the room.
Stayed 2 nights in Jun 2025

4/10 Poor

Erdinda

Travelled with family
We were very disappointed that the price we got from Expedia was not the final price. We still need to pay for our two kids even though we insert their data during reservation, which we ended up paying almost double in total. And as we were already tired from the trip, especially the kids, we couldn‘t just cancel the room. Lesson learned, never again will book this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Yin, Lincoln

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 5 nights. Great location in Ueno area. Train and Metro stations are in walking distance. The hotel provides everything you need.
Stayed 5 nights in Jun 2025

8/10 Good

Ker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small. The overall experience is good. There’s plenty of shops nearby for shopping and food.
Stayed 2 nights in Jun 2025

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, amenities
Very near ueno station with access to multiple train lines
Stayed 6 nights in May 2025

2/10 Terrible

Jung Eun

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for one night and had a very disappointing experience. First of all, the room condition was completely different from the photos shown online. The room was quite dirty — it looked like the floor hadn’t even been vacuumed. The air conditioner wasn’t working properly, and the room was extremely small for a family with kids and adults. On top of that, we were given a room with bunk beds, which we did not expect or choose. I was so shocked that I went down to the front desk to ask for a room change. However, they told me I had to pay an extra $200. We had already paid nearly $300, so I thought that was unreasonably expensive. I searched online and found a larger room in the same hotel for just about $50 more than the one we were given. I explained this to the staff, but they just said that online prices are “special deals” and that in-person prices are higher. In the end, we had to stay in the small, smelly room with a malfunctioning air conditioner. The service was extremely poor, and we were not offered any help or compensation for the inconvenience. We checked out feeling very frustrated and disappointed. I do not recommend staying here. The photos are misleading, the service is unhelpful, and the overall experience was not worth the price.
Stayed 1 night in May 2025

4/10 Poor

Danning

Stayed 5 nights in Jun 2025

6/10 Okay

Mary Sharon

Travelled with family
Liked: Staff & service
Booked this hotel based on good reviews and a walking distance from the Ueno station ( Horikoji exit). It's a hub for food scene. Some food stalls are open 24 hrs. It is also a walking distance to Ueno Ameyoko Shopping street. Accessible to Shibuya / Shinjuku/ Ginza via the Yamamoto line. Hotel is along the alley of the busy food streets. We stayed at their annex building across the main. Staff are friendly and speak English. Facility could use some upgrade though. The first floor of the annex is not welcoming. There's a red wall curtain that makes it look old and a stale smell of cigarettes. Room was small as described on the property details but priced higher since it's in Tokyo. They have luggage storage which is less stressful if you are going to another city and check back in a few days after. Overall, its an okay place to crash at night after walking all over town.
Stayed 6 nights in Jun 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot near Ueno station.

Fantastic hotel, with provided amenities, a firm yet comfortable bed and pillows, and good cooling. For tattooed guests the spa is unavailable, however this is an expected, so plan ahead if you’re tattooed. Reception staff were very friendly and helped navigate the paperwork for luggage forwarding, and were super helpful in recommending places to eat. Is is walking distance from Ueno station, and the street is full of amazing food and drink spots, with 7-11 & FamilyMart around the corner.
Stayed 2 nights in Jun 2025

10/10 Excellent

Uyen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent. 3-minute walk to several lines and lots and lots of shopping, restaurants, and the park. Highly recommend it. The onsen was amazing.
Stayed 3 nights in Jun 2025

4/10 Poor

Eashwar Chandramouli

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Mold in the AC. Dryer did not work. Very cramped. Affordable and walkable is the only benefit.
Stayed 5 nights in Jun 2025