4/10 Poor
Andrea
27 Oct 2025
Disliked: Cleanliness
Firstly I hate being the person who complains but if I’m honest in the 6 weeks I’ve travelled in Japan over the last 2 years this was the worst hotel I’ve stayed at. Firstly, there was a broken hanger and pair of slippers left behind from the previous person, the fridge didn’t work, even on the lowest setting everything kept freezing so I couldn’t use it to how I would have wanted to. The bathroom was also covered in mold. The tile, the tub, the shower curtain. I always travel with Lysol wipes for my phone and I’m glad I did because I just ended up cleaning everything myself instead of going through the hassle of navigating the language barrier for something like this. Also, since the windows didn’t open, even though it was a non smoking room the ventilation for the building was so I would be smoked out in my room and had to counter it with the fan and freshener spray provided in the lobby.
I was there for 9 days and I would say for the price in a pinch it would be fine for a day or two. The laundry was convenient with free detergent which was a bonus and the staff was kind (I forgot my key in the door since they are physical keys and had to call the front desk with my limited Japanese and they were great for that! Super kind) but the cleanliness leaves something to be desired. I also witnessed on one of my last nights a couple confronting the front desk with a pillow that was “smelly and unacceptable” so I know my room isn’t just a one off.
Andrea
Stayed 9 nights in Oct 2025