"Amazingly helpful and friendly staff made this family trip to Geneva one to remember. The hotel is definitely my idea of what a 5 star facials should ... " More
22 Nov 2023 by Fabrice Mercier - Directeur Général
Chère Madame,Nous vous remercions sincèrement pour votre chaleureux commentaire. Quel plaisir de lire que vous avez passé un agréable séjour parmi nous et que vous avez apprécié la qualité de nos soins.La satisfaction de nos clients est notre priorité absolue et votre retour est la plus belle des récompenses.Au plaisir de vous recevoir de nouveau prochainement dans notre Maison,Bien à vous,
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free long-term parking , Free self parking , Free valet parking
For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Jiva Hill Resort - Genève offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The property is a member of Relais & Chateaux.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.