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4.9 out of 5

"Calm and charming hotel, very nice pool and gardens, very good food. Staff very helpful and kind. Covered parking with direct access to the hotel. We ... " More

By a verified traveller on Tue 28 Aug 2018

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Double or Twin Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 222* Per night/room 24 May - 25 May

Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double or Twin Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Vila Gale Collection Palacio dos Arcos, you'll be within walking distance of Oeiras Parque. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, hydrotherapy or massages at Satsanga
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Belém Tower and 13 minutes from Avenida da Liberdade

Vila Gale Collection Palacio dos Arcos ratings based on 8 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vila Gale Collection Palacio dos Arcos

Everyone (6) Couples (1) Family (1)
4 out of 5
Calm and charming hotel, very nice pool and gardens, very good food. Staff very helpful and kind. Covered parking with direct access to the hotel. We appreciated the theme of the hotel, poetry - each room celebrates a poet! The renovation of the old palace is really successfull, as well as the connection with the new building next to the pool and the gardens. We stayed in for 6 very relaxing days!

Posted by , from Brussels on 28 Aug 2018

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5 out of 5

great little hotel.. very good staff..

Pros: clean, great staff and good location
Cons: The ergonomics of the room.. Only one plug on only one side of the Bed.. so if you want to plug in two phones or an iPad and a phone its annoying.
Location: Lisbon is 20 minutes away by train.,
lovely hotel.. right on the coast.. Not much going on in the town itself but hotel is close to the Train station so Lisbon city is only 20 minutes away.. Great location if you are visiting Tagus Business Park on a business trip.. or want to use the hotel as a base to explore the area by car.. Rooms are very spacious and big. there is a lack of Power sockets in the bed rooms close to the bed for iPads and phones.. but thats a small issue.

Posted by on 23 Apr 2018

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5 out of 5

Fabulous

Extremely clean and the food at the hotel is amazing

Posted by , from romania on 30 Nov 2017

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5 out of 5
Hervoragender Service, sehr sauber, Personal freundlich und hilfsbereit, schöne LGe, sehr gutes Essen, schöner Wellnessbereich

Posted by on 23 Nov 2019

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Comment from Hotel Management

13 Jan 2020 by Mihaela Florean - Front Office Manager

Dear Guest, Thank you for the positive feedback. I will be an honor to welcome you back at teh hotel. Best Regards, The Management

5 out of 5

Posted by on 8 Jun 2019

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5 out of 5
Pros: Das es zentral gelegen ist für Ausflüge nach Lissabon,estoril und Umgebung
Cons: Die Strasse vor dem Hotel
Die zimmer sind sehr grosszügig und sauber. Der Pool war leider etwas kalt aber sehr sauber. Das Essen im Restaurant war super

Posted by , from goldach on 16 Oct 2016

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5 out of 5

Erittäin hyvä hotelli - kuitenkin lähellä keskusta

Pros: Siisteys ja rauhallisuus.
Cons: Sandaaleita voisi olla kahta kokoa - 38-41 ja 42-45
Erittäin hyvä ja palveleva henkilöstö. Loistavat huoneet ja ilmastointi toimi näin kuumalla kaudellaikin. Kaikin puolin upea kokemus!

Posted by , from Espoo on 24 Jul 2016

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5 out of 5

Memorabele hotel net buiten Lissabon

Wat een fantastisch en geweldig hotel! We hebben vier nachten doorgebracht in dit hotel en met recht heeft het hotel 5 sterren. Aan alles is gedacht, het personeel is uitermate begripvol en behulpzaam. De kamers zijn prachtig, schoon en de badkamer zouden we zo mee willen nemen naar huis. Alles is gloednieuw en brandschoon. Het buitenzwembad wordt dagelijks schoongemaakt en de kamers goed opgemaakt. Elke dag nieuwe handdoeken en nieuwe zeepjes. Het binnenzwembad is klein maar doordat het hotel niet al te groot is, is het rustig. Erbij zit een Turks stoombad en een sauna waarin hooguit vier of vijf personen in kunnen maar dat is meer dan genoeg. Het ontbijt is zeer uitgebreid met een menukaart waar de pancakes en de sauted mushrooms aan te raden zijn. Broodbeleg, yoghurt, cornflakes, fruit, fruitsapjes, bacon en scrambled eggs en een schaal broodjes die naar je tafel wordt gebracht. Alles smaakt heerlijk en is vers. De locatie is pal naast een drukke straat maar op de kamer hoor je daar helemaal niks van. We hebben heerlijk rustig kunnen slapen in een mooi bed. De kamers hebben airco met afstandsbediening die snel werkt en de kamer goed koel houdt. De locatie zelf is mooi, tropische tuin aan de voorkant van het hotel, de straat oversteken en een honderd meter naar het westen en je zit op een klein zandstrandje. Het centrum van Paco dos Arcos is op 5 minuten lopen en in de straat waar het hotel aan zit, zitten een 4/5 tapas, Italiaans en Portugese restaurantjes. Het treinstation zit op tien minuten lopen en Lissabon is twintig minuten met de trein. Een retourtje voor twee personen naar Lissabon is ongeveer 8,50. Cascais is ongeveer hetzelfde en zeker aan te raden om naar toe te gaan. Een heerlijk praktisch hotel waar je tot rust kan komen en heerlijk kan verblijven. De prijs-kwaliteit verhouding is enorm goed voor dit hotel, zeker een aanrader!

Posted by on 21 Oct 2015

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About the Vila Gale Collection Palacio dos Arcos

Location Largo Conde das Alcacovas, 3, Oeiras, 2770-031

Property Features

Vila Gale Collection Palacio dos Arcos offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 2228 square feet (207 square metres) and includes conference space. A children's pool, a fitness centre, and a sauna are also featured at the luxury Vila Gale Collection Palacio dos Arcos. Parking is available for a fee. This 5-star Oeiras hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2228 sq ft of conference space
  • 207 sq. m of conference space
  • Built in 1490
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Paço de Arcos Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Vila Gale Collection Palacio dos Arcos offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. This individually decorated accommodation includes sofa beds. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Vila Gale Collection Palacio dos Arcos has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

Spa Services

Satsanga has 3 treatment rooms, including rooms for couples. Services include massages and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. Contactless check-out is available.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property registry number - 4156
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vila Gale Collection Palacio dos Arcos
  • Vila Gale Collection Palacio dos Arcos Hotel
  • Vila Gale Collection Palacio dos Arcos Hotel Oeiras
  • Vila Gale Collection Palacio dos Arcos Oeiras
  • Vila Gale Palacio dos Arcos
  • Vila Gale Collection Palacio dos Arcos Hotel
  • Vila Gale Collection Palacio dos Arcos Oeiras
  • Vila Gale Collection Palacio dos Arcos Hotel Oeiras

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.