"It’s was very clean and nice"

"The staff were friendly and knowledgeable. One staff member even gave me some electrical tape so I could put my name on my singlet for the marathon."

"This hotel is clearly for those who will enjoy staying in an older, renovated property. The rooms are a bit small, but the hotel’s charm and location more than makes up for it. The location is just steps from the Kendall Square T stop (Red Line), which gets you to Harvard or downtown Boston in no ..."

"The excellent customer service and support when you need something"

"Great arrival experience. Staff fantastic and friendly and knowledgeable (that’s you Claudia!) Elevator tired and oddly streaked or dirty looking and had some service issues. Room was fine. Sheets/towels were fine but not as good as home and I’m no sheet or towel expert. Not soft but they were clean. ..."

"The hotel itself was nice but they nickel and dime you for everything. No breakfast, and you even have to pay for internet. Ludicrous. However, it was very clean, staff were friendly and the pool was very nice."

"The view is excellent. The rooms...dated. Tub shower, and queen bed for 500 a night, minimal amenities."

"Overall all a very pleasant place to stay. Clean, quiet, and great location that is close to many things. I took two stars off service because early in the morning, while we were in the room, someone (a stranger) was able to swipe a room card and open our door. Definitely a shocker and made us feel ..."