Cerulean Tower Tokyu Hotel

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7 restaurants, breakfast, lunch, dinner served; French cuisine
Property video
Premium bedding, down duvets, minibar, in-room safe
Lobby
Lobby lounge
Luxury
5.0 star property
9.6

Exceptional

Skyline elegance with Mount Fuji views

Elegant and luxurious, this hotel offers stunning city skyline views, including Mount Fuji on clear days. Enjoy top-floor dining, a fitness centre, and easy access to Shibuya Station and vibrant local attractions.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512
  • Place, Cerulean Tower
    ‪1 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Place, Love Hotel Hill
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

Executive Superior King With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite (FUJI) with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Non-Smoking

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Corner King Non-Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room, Non Smoking, Corner

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 50 sq m
  • Sleeps 5
  • 2 Large Single Beds

Japanese Suite with Lounge Access, Non Smoking

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

Executive King with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Twin with Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

Double Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

King Non-Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Twin Non-Smoking

9.6 out of 10
Exceptional
(52 reviews)
  • City view
  • 36 sq m
  • Sleeps 5
  • 2 Large Single Beds

Superior King Non-Smoking

9.8 out of 10
Exceptional
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Executive Superior King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room with Lounge Access, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Corner King with Lounge Access, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Deluxe King with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Corner Twin with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Executive Suite with Lounge Access, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room With Lounge Access Non Smoking

  • Sleeps 2

Executive King With Lounge Access Non Smoking

  • Sleeps 2

Executive Deluxe King With Lounge Access Non Smoking

  • Sleeps 2

Corner King Room Standard Floor Non Smoking

  • Sleeps 3

Executive Superior Twin With Lounge Access Non Smoking

  • Sleeps 3

Executive Deluxe Twin With Lounge Access Non Smoking

  • Sleeps 2

Executive Corner Twin With Lounge Access Non Smoking

  • Sleeps 3

Junior Suite Fuji Executive Floor

  • Sleeps 2

Universal Room

  • Sleeps 2

Superior Twin Room With Extra Bed Standard Floor

  • Sleeps 3

Superior Twin Room Standard Floor Non Smoking

  • Sleeps 3

Deluxe King Room Standard Floor Non Smoking

  • Sleeps 2

Junior Suite Executive Floor

  • Sleeps 2

Executive Suite Executive Floor

  • Sleeps 2

Corner Suite Executive Floor

  • Sleeps 2

King Room Standard Floor Smoking

  • Sleeps 2

Double Room Standard Floor Non Smoking

  • Sleeps 2

Newly Renovated - Cerulean Superior Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Cerulean Deluxe Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Newly Renovated - Cerulean Corner Twin Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Cerulean Double Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Cerulean King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Superior King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Deluxe King Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Cerulean Corner King Room with Japanese Style Lounge Access, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Grand Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Cerulean Queen Room with Japanese Style Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Deluxe Corner Suite with Lounge Access, Non Smoking

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Junior Suite with Lounge Access, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Newly Renovated - Comfort Queen Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Newly Renovated - Comfort King Room- Non-Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Superior King Room- Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Superior Twin Room - Non-Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Newly Renovated - Comfort Deluxe King Room- Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Comfort Deluxe Twin Room - Non-Smoking

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Newly Renovated - Comfort Corner King Room - Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Newly Renovated - Comfort Corner Twin Room- Non-Smoking

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

Double Room Standard Floor - Smoking

  • Sleeps 2

King Room Standard Floor Non Smoking

  • Sleeps 2

Superior King Room Standard Floor Smoking

  • Sleeps 3

Superior King Room Standard Floor Non Smoking

  • Sleeps 3

Superior Twin Room Standard Floor - Smoking

  • Sleeps 3

Deluxe King Room Standard Floor - Smoking

  • Sleeps 2

Deluxe Twin Room Standard Floor Non Smoking

  • Sleeps 2

Corner King Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor - Smoking

  • Sleeps 3

Corner Twin Room Standard Floor Non Smoking

  • Sleeps 3

Japanese Suite "SAKURA" (Japanese-Western Room) Non Smoking

  • Sleeps 4

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

Cerulean Double Room Non Smoking

  • Sleeps 2

Cerulean King Room Non Smoking

  • Sleeps 2

Cerulean Superior King Room Non Smoking

  • Sleeps 3

Cerulean Deluxe King Room Non Smoking

  • Sleeps 2

Cerulean Corner King Room Non Smoking

  • Sleeps 3

Cerulean Superior Twin Room Non Smoking

  • Sleeps 3

Cerulean Deluxe Twin Room Non Smoking

  • Sleeps 2

Cerulean Corner Twin Room Non Smoking

  • Sleeps 3

Cerulean Grand Room Non Smoking

  • Sleeps 4

Cerulean Queen Room Non Smoking

  • Sleeps 2

Deluxe Corner Suite With Lounge Access Non Smoking

  • Sleeps 2

Comfort Queen Room Non-smoking

  • Sleeps 2

Comfort King Room Non-smoking

  • Sleeps 2

Comfort Superior King Room Non-smoking

  • Sleeps 2

Comfort Superior Twin Room Non-smoking

  • Sleeps 2

Comfort Deluxe King Room Non-smoking

  • Sleeps 2

Comfort Deluxe Twin Room Non-smoking

  • Sleeps 2

Comfort Corner King Room Non-smoking

  • Sleeps 2

Comfort Corner Twin Room Non Smoking

  • Sleeps 2

Executive Corner King With Lounge Access Non Smoking

  • Sleeps 3

Similar properties

About this property

Cerulean Tower Tokyu Hotel

This smoke-free hotel features 7 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Cerulean Tower Tokyu Hotel offers 403 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at Cerulean Tower Tokyu Hotel. During your stay, you're just a quick walk from Shibuya Crossing. Features include free WiFi in public areas, plus 7 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at COUCAGNO, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • 6 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
Cerulean Tower Tokyu Hotel offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Cerulean Tower Tokyu Hotel. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
COUCAGNO – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Japanese Cuisine SAKURAGA – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Teppan-yaki SAKURA – This fine-dining restaurant serves lunch and dinner. Open daily.
Szechwan restaurant CHEN – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
BELLOVISTO – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 4,000 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: JPY 4,200 to 4,200 for adults and JPY 2,100 to 4,200 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BELLOVISTO
  • COUCAGNO
  • Japanese Cuisine SAKURAGA
  • szechwan restaurant CHEN
  • Teppan-yaki SAKURA

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • Facials
  • Hot tub
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's Executive Lounge will be closed from May 7-December 13, 2026, due to renovations. The lounge service will be available at an alternative location during this time.
Breakfast is not included in the Breakfast rate for children ages 0-5 who stay at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4200 to 4200 for adults and JPY 2100 to 4200 for children
  • Self-parking fee: JPY 4000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The executive lounge is open 7-10:30 AM for breakfast, 10:30 AM-8 PM for tea time, 2-4 PM for afternoon tea, 5:30-7:30 PM for cocktails, and 7:30-8:30 PM for nightcap.
Guests under 18 years old are not allowed in the executive lounge.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo

Cerulean Tower Tokyu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1469 out of 1755 reviews
Rating 8 - Good. 187 out of 1755 reviews
Rating 6 - Okay. 60 out of 1755 reviews
Rating 4 - Poor. 22 out of 1755 reviews
Rating 2 - Terrible. 17 out of 1755 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Jan 2026

10/10 Excellent

Tomas

The room (a
Stayed 5 nights in Jan 2026

10/10 Excellent

Fabian

Stayed 4 nights in Jan 2026

2/10 Terrible

Leandra

My experience at this hotel was very disappointing, especially considering it is marketed as a 5-star property. During dinner time, I clearly informed the staff that I have a severe seafood allergy and requested something as simple as a plain chicken breast or an egg. I was told this was not possible because everything was “contaminated,” since seafood is cooked in the same area and the same grill and knives are used. While I understand kitchen limitations, a hotel of this category should have basic protocols to prevent cross-contamination and to accommodate guests with food allergies. As a result, I was unable to have dinner, which is unacceptable. What makes this more frustrating is that I have traveled extensively, including to highly developed destinations such as Tokyo, where restaurants and hotels have been able to accommodate my allergies without any issue. In this case, although the staff was polite, no real solution was offered. This hotel urgently needs to improve its food safety and allergy-handling protocols. I hope this feedback helps prevent other guests with seafood allergies from having the same experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 4 nights in Jan 2026

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hotel and location. Disappointed with room service prices and options.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Executive King with Club Lounge Access and I must say that it has been such an awesome stay! Rooms are huge for Tokyo standards; views are impeccable (saw Fujisan three times out of the five days I stayed); Club Lounge was accessible through the day with rotating types of food Breakfast (0700 - 1030), Afternoon Tea (1400 - 1600), Happy Hour (1730 - 1930), and Nightcap (2000 - 2100). It was also such a good location to base out of - in particular, the Direct Airport Limousine Bus transfer at a slight premium to the cost of Airport JR Train was amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Cerulean! Such an elevated and luxurious experience. Definitely recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Staff, amenities and location were absolutely fab! Perfect tuck away from the craziness of Shibuya
Stayed 4 nights in Jan 2026

10/10 Excellent

orion

Stayed 5 nights in Jan 2026

10/10 Excellent

Marikris

Travelled with family
Liked: Cleanliness, amenities
Incredibly clean, FAMTASTIC location, amenities were incredible, and from check-in to check-out, every employee was very helpful and kind. I loved the food options as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 6 nights in Jan 2026

10/10 Excellent

Gio

Stayed 5 nights in Jan 2026

10/10 Excellent

JING

Stayed 1 night in Jan 2026

10/10 Excellent

Kaitlyn

Stayed 3 nights in Jan 2026

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly and helpful staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spectacular hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Ai Irene

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Did not enjoy our stay. Certainly not a family friendly hotel as there are age restrictions for the gym, pool and even some of the dining options. Staff was polite but cold in a weird snobby way. Have stayed at plenty of luxury hotels but never felt so unwelcomed. Should have read Google reviews as others say the same.
Stayed 4 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Beautiful hotel with amazing amenities. Stayed on Executive floor and well worth the added expense. All day food, drinks, views and place to relax. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Luciano Maurice Raiden

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding! From the staff to the amenities, and the LOCATION!!!! We love staying here:)
Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive, friendly and professional. The Corner King room was spacious, bed was comfortable, pillow was a bit too soft, washroom was excellent with excellent amenities, nice shower, separate toilet and tub with a nice view. Overall, the hotel is in a very convenient location, close to Shibuya station, lots of restaurants, and walkable to many shops and tourist attractions. The hotel is well maintained and clean with excellent service.
Stayed 4 nights in Jan 2026

10/10 Excellent

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, centrally located hotel in the heart of Shibuya. Service was fabulous
Stayed 3 nights in Dec 2025

10/10 Excellent

monty

Stayed 3 nights in Dec 2025