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"Reception staff very friendly " More

By a verified traveller on Sun 04 Sep 2022

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Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CHF 141* Per night/room 9 Jun - 10 Jun

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Novotel Zurich Airport Messe. During your stay, you'll be within walking distance of Hallenstadion. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests speak favourably about the location and the helpful staff
  • Just a 3-minute drive from Hallenstadion and 6 minutes from Shopping Center Glatt
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Zurich Airport Messe ratings based on 39 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Zurich Airport Messe

Everyone (16) Business (3) Couples (3) Family (10) Other (1)
5 out of 5
Reception staff very friendly

Posted by on 4 Sep 2022

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Comment from Hotel Management

2 Nov 2022 by Monica M

Dear Sajad,We are delighted to see that your recent stay with us has been an enjoyable one and our team has been able to meet your expectations.We thank you for your valuable feedback and look forward to having the opportunity to welcome you back in the near future.Kind regards,

3 out of 5
The room was not very clean, but location was perfect, breakfast was okay

Posted by on 30 Apr 2019

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Comment from Hotel Management

1 May 2019 by MaKoller

Dear Guest, thank you very much for your feedback which I'll be discussing with our provider for cleaning services. I am sure that they can do much better in the future. Best regards, Markus Koller

5 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by MaKoller

Dear Guest, thank you so much for your wonderful rating. Best regards, Markus Koller

4 out of 5
Good location for over night stay. Easy access to city centre by tram from outside hotel entrance. Free shuttle bus from airport was good.

Posted by on 8 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by MaKoller

Dear Guest, thank you very much for choosing to stay with us and taking your time to rate and review your impressions. Best regards, Markus Koller

4 out of 5

accepted

to some extent its expensive stay and should be free car parking and more options for the buffiet

Posted by , from uae on 23 Aug 2017

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Comment from Hotel Management

29 Aug 2017 by EskoR

Grüezi mohamed kamal, Thanks for your feedback. Prices in Switzerland and especially Zurich are pretty high compared to the rest Europe. Best regards, Esko

4 out of 5

Awesome business trip

Enjoyed my stay. The staff was very friendly and helpful. Room was very clean and plenty of hot water. Kettle in room, had a lovely cup of tea. Thank you.

Posted by on 12 Apr 2016

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4 out of 5
👍

Posted by on 31 Mar 2024

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Comment from Hotel Management

1 Apr 2024 by Monica Moya Amengual, Front office Manager

Sehr geehrte Dame,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir bedauern es sehr, dass die Sauberkeit Ihres Zimmers nicht Ihren Vorstellungen entsprach. Schade, dass Sie sich nicht direkt bei unserer Rezeption gemeldet haben, gern hätten wir sofort eine zufriedenstellende Lösung für Sie gefundenWir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,Monica Moya Amengual, Front office Manager

5 out of 5
Flughafenhotel...

Posted by on 1 Jan 2024

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Comment from Hotel Management

2 Jan 2024 by Monica Moya Amengual, Front office Manager

Sehr geehrter Herr,vielen Dank, das Sie sich die Zeit genommen haben, eine Bewertung über unser Hotel zu schreiben.Es freut uns sehr, dass Sie mit der Sauberkeit, dem Zustand des Hotels, dem Service und den Annehmlichkeiten in Ihrem Zimmer zufrieden waren. Unsere Mitarbeiter sind stets bemüht, einen hohen Standard zu halten und es ist schön zu hören, dass ihre Anstrengungen bemerkt werden. Wir hoffen, Sie hatten auch Gelegenheit, unsere hervorragenden Anbindungen an öffentliche Verkehrsmittel und unser Fitnesscenter zu nutzen.Hoffentlich hatten Sie noch eine schöne Heimreise und besuchen uns auch in der Zukunft wieder. Freundliche Grüsse,Monica Moya Amengual, Front office Manager

5 out of 5

Posted by on 1 Jan 2024

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Comment from Hotel Management

1 Feb 2024 by Monica Moya Amengual, Front office Manager

Sehr geehrter Gast,wir danken Ihnen herzlich für positive Bewertung Ihres Aufenthalts in unserem Hotel!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir würden uns sehr freuen, Sie auch in Zukunft wieder bei uns als Gast begrüssen zu dürfen! Mit besten Grüssen,Monica Moya Amengual, Front office Manager

1 out of 5

Posted by on 12 Nov 2023

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Comment from Hotel Management

14 Nov 2023 by Monica Moya Amengual, Front office Manager

Cher Grégory,Nous sommes navrés que votre séjour dans notre hôtel n'ait pas totalement répondu à vos attentes. La satisfaction de nos hôtes est au centre de nos préoccupations et nous aimerions en savoir plus. N’hésitez pas à revenir vers nous.Nous espérons néanmoins vous revoir chez nous pour un séjour 100% réussi.Cordialement,Monica Moya Amengual, Front office Manager

About the Novotel Zurich Airport Messe

Location Lindbergh - Platz 1, Opfikon, ZH 8152

Renovations + Closures

The property is closed between 16 April and 31 May.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 5274 square feet (490 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich Airport Messe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Opfikon hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 6 levels
  • 5274 sq ft of conference space
  • 490 sq. m of conference space
  • Built in 1988
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kloten Station (3.8 km / 2.3 mi)
  • Metro station: Lindberghplatz Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Zurich Airport Messe offers 255 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 26-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Opfikon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

NOVOTELCAFE – This restaurant serves lunch and dinner.

RESTAURANT UND BAR CLOSED – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100.00
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29.00 per person
  • Self-parking fee: CHF 20 per day
  • Extended parking fee: CHF 100 per week
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 45.00 (subject to availability)
  • Late check-out fee: CHF 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Zurich Airport Messe Hotel
  • Novotel Zurich Messe Opfikon
  • Novotel Messe Hotel Zurich Airport
  • Novotel Messe Zurich Airport
  • Novotel Zurich Airport
  • Novotel Zurich Airport Messe
  • Zurich Airport Messe
  • Zurich Airport Novotel
  • Novotel Zurich Airport Messe Hotel
  • Novotel Zurich Airport Messe Opfikon
  • Novotel Zurich Airport Messe Hotel Opfikon

You should know

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.